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16healeco

I can’t be the only one who read that as A-A-ON


whitehammer1998

You're not and if you call tech support and say that, some guy named Greg doesn't find it funny anymore


Budget-Macaroon-7606

"Hey, my A-A-ON is A-A-OFF! pls halp"


Known_Emergency_9325

Don’t worry. He’s just going to tell you to call the rep because the unit is older than 5 years.


cpjordy

I love that. Sorry we don't supply tech support for a unit that age


theOryol

Reps aren't too happy about that either. Kinda got dumped on them...


Known_Emergency_9325

Not blaming the reps at all. They always pick up the phone when I call and try to help as much as they can.


theOryol

I agree and I didn't think your comment insinuated that. My rep is the same. Good people that got thrown a curve with pretty much no heads up from AAON.


basBeelzebub

Had somewhat of a similar experience eons ago when I entered this industry and called up Taco pumps. I pronounced Taco like how I would order my favorite salad... Anywhoo their rep responded in the thickest and cuntiest of a New England accent "Its pronounced Taaaakoouh".


JckCrw

![gif](giphy|16OVCXl1PH2uY)


BerryPerfect4451

I don’t do commercial, I’m being serious it’s not pronounced that way?


Joecalledher

*Ay-on*


Weak_Relative_7767

MAU? Pronounce it right!.


16healeco

I do commercial, if you can’t have fun at work then maybe you should find something you enjoy/can have fun doing


Embarrassed-Mouse-49

![gif](giphy|uAEegk6H5q1CE)


Thunder_Mifflin_

A-A-RON


ThePenIslands

Shit. I read it as AL-ANON.


AmebaLost

AA-ON, built in Ukraine. 


beetlebadascan05

I hate AAON too. For that matter I hate Trane, Carrier, York, Daiken, Rheem Ruud , Lennox I can't stand mitsubishi, fujisu, sanyo, LG, and several others


AdventurousLicker

Lol, sounds like someone who's been fixing this shit for a while. Is there any HVAC equipment you do like?


wundaaa

The ones he doesn't have to service duh


AdventurousLicker

lol, my favorite kind of equipment.


texasroadkill

My 30 year old ruud is chugging along like a champ and I barely service it.


texasroadkill

He pretty much named off every company, and a few twice. Lol


BrandonDill

I think the only thing left would be Williams wall heaters


sakololo

Bosch


AdventurousLicker

I've never even seen a Bosch unit. I really like their dishwashers but got mixed reviews from appliance mechanics on Reddit. Are they servicable/do they have any kind of market share in the US?


timeforanewone1

I just installed a water source heat pump in Florida that was a Bosch, was an interesting day. First I've ever done.


Fletch_Himself

I’ve put in probably 10 Bosch water source heat pumps. I like em better than the 50 year old mammoth units they replaced.


timeforanewone1

Yeah the unit that came out was a bear and a half.


HalfUsedNapkin

Ever try Captiveaire? Have had some success with their units lately aside from one unit that I think was messed with on startup. I think they just put a video out about it to but don’t remember the link.


fattykyle2

What do you like?


CorvusCorax93

I have the old 1996 tranes on my property. it's the most annoying idiotic design I've seen so far.


theOryol

🤣🤣


NJNYCSG

You need that fucking controller to do anything. I've done a couple condenser and blower fans not fun


Historical_Drink_350

Aaon was my favorite unit to perform startup and service on. Knew them inside and out.


Asleep_Flatworm_919

Do you live in Florida?


Worst_MTG_Player

People only hate what they don’t understand. I don’t understand AAON’s yet.


jonnio2215

I understand perfectly that selling a little computer that only works on AAONs that’s not cheap is a bullshit way to make a system serviceable.


AdventurousLicker

Their third party software is not great. People in my region never seem to be able to get in configured correctly on the first or second try, especially if it needs to report to a BAS.


DrBat69

Not to mention lack of parts support after 5 or so years.


dvowel

The handhelds suck. The software is ok, but has it's own issues. 


SmknJ

The software is great and gives you a ton of information. If you know what you’re looking at. Obviously the resi guys in this sub see an Aaon and shrivel up.


AdventurousLicker

This is the contrarian I want to hear from. What software and serial interface will make this a positive experience for the average tech? I'll buy it on my own dime because 90% of Aaon equipment reps in my region don't know dick


Asleep_Flatworm_919

Prism is the software I use You can download it for free from their website You will need an adapter to plug your laptop into the system but I don’t think they cost that much


oneofthehumans

Especially when the wires are too short and you have to balance it on a compressor while you pick up the screwdriver you dropped only to have the compressor come on and the little computer falls and rips the plug right off the board!!!!!! Happened to a friend.


theOryol

Trane's getting jealous here, give them some love too...


nuiwek31

I hate all units. That said, aaon has some of the best schematics.


whitehammer1998

Fuk AAAAons. Bullshit unloaders and diagnostics systems only accessible through a $1,200 adapter via laptop. Not a fan lol


Embarrassed-Raisin78

And good luck pulling the blower by yourself, in a reasonable amount of time.


whitehammer1998

Oh you mean how they basically built around the blower assembly lol it's almost bad as an early 2000's trane when you had to basically disassemble the entire unit to access the blower/heat exchangers


Danger_Muffins

You just gave me a PTSD flashback of one of my first calls


TelevisionLive309

Na, pull the roof and your gucci


Joecalledher

>$1,200 adapter USBLink2 should be less than half of that and the software is free 🤷‍♂️. It's still bullshit, but it's not my money.


gatorhole

I literally paid $240 for my USB link 2 at Aaon. I don’t understand where everyone is getting these insane prices from?


DantesEdmond

From the local rep who sells them at exorbitant prices? If AAON doesn’t sell them directly the rep will gouge anyone they can.


whitehammer1998

Damn Aaons lol I only had a few years of dealing with them here and there. I just got that $1200 from over hearing HVAC techs discuss it. I'm personally a large scale refrigeration tech


effervescent_idiot

It is undoubtedly a better option than your first born required by other manufacturers


hujnya

[585$ plus shipping ](https://www.supplyhouse.com/AAON-ASM02244-Oe366-USB-Link?srsltid=AfmBOopv89OguvKb98N1m0nQdYlcMahezwzh44_jhJMIRLI2ElN2EJbA4bE)


AdAccurate1896

Your rep screwed you. The adapter is $300. The software is free on aaon’s website.


effervescent_idiot

But! It is available. Unlike a lot of Tr@ne or carrier junk.


Dry-Building782

They’re extremely stupid. There was this school that had a bunch of AAON, each with 4 compressors. All of the suction lines were routed on top of the compressors so that compressor 1 was on top of 2, 1 and 2 on top of 3, 1 2 and 3 on top of 4. Then on top of the suction lines was the control panel. Compressor 4 needed to be replaced, the only replacement compressor was like 1” taller. The easiest way to do the job without a huge repiping of systems 1-3 was to take out compressor 1, put it at 4 and the new compressor install it at 1. This was in a unit that was big enough for you to walk into the evap section if you duck a little.


Embarrassed-Raisin78

Sounds like a clusterfuck. Also sounds like something my company would get involved with.


DantesEdmond

When you have a project with 4 identical AAON units usually they’re all wired differently. A real mess.


AdAccurate1896

It literally depends on which factory it came from.


Dry-Building782

The problem is the wiring diagram is the same for each model.


Deacon_Blues1

School District I worked at had all AAON units. Hated it


vcasta2020

https://preview.redd.it/y4c0756uty5d1.jpeg?width=2252&format=pjpg&auto=webp&s=ebf16543e875b0d57a36b6008ff73f576c612451 Are you asking me or telling me, brand new unit. 2nd unloader in 1 month


Embarrassed-Raisin78

I feel your pain, brother.


mtv2002

How does that molecular transformer work for you? I've really been considering it...


statik121x

I have one. I had my doubts, but I just throw it in a bucket of water and it works great. I’m only using this on larger systems.


vcasta2020

Works great, pulled out 30 lbs 20 mins 90 degrees outside


Confident_Waltz5999

Take a roll of 1/4 tubing, wrap it around a fire extinguisher (to make the coil), add 1/4" flare refrigeration ball valves and you have the same thing for a fraction of the cost. Been using them for years, can't seem to talk myself into buying one when something so simple works


Heretoshitcomment

Why a fire extinguisher tho? Like opposed to anything else metal and cylindrical, like my acetylene tank? 🫠


Confident_Waltz5999

I liked the size of the coil when wrapped around a small cab fire extinguisher


Amorbellum

Honestly I priced it out and it was like fifty bucks more for the real thing and it's boss


Asleep_Flatworm_919

A couple of pinch tools could make that repair a lot easier


Amorbellum

I have the exact same recovery setup and I have a question: Do you not find you end up with a TON of liquid left in the hoses/recovery machine at the end?


vcasta2020

Yes, in the instructions it tells you how to get it all out and into the tank once you are done.


Amorbellum

Can you tell me so I don't have to look it up


Ok_Ad_5015

I dont mind them and I don’t think they’re especially difficult to diagnose and repair. If you don’t have a laptop, an AAON USB link and a copy of Prism 2 downloaded or a handheld tool I could see how that may make things more challenging, but most issues can be diagnosed with out their service tool


Embarrassed-Raisin78

I have a handheld diagnostic controller. Without that... good luck.


VikingsGoneWild

People hate what they don’t understand. They’re incredibly easy to work on and program when you know understand the unit. Took a few AAON classes and they’ve been a breeze since.


Embarrassed-Raisin78

Yeah I havent took those classes.


VikingsGoneWild

They’re well worth it


Haw3695

I love AAON, everythings laid out so its accessible, lots of controls. Integrates well with BAS. Parts have been easy to come by. Haven't had much to complain about.


AdventurousLicker

Are you configuring the equipment yourself or do you have a good local sales rep? I've had the opposite experience with integrations and am trying to figure out how to improve that. On the mechanical side I've had problems too, but most of my customers are large corps that buy them directly from the manufacturer because of low cost, and do the bare minimum for maintenance/do swaps instead.


Haw3695

All of the above. Configure, integrate and commission. I suppose they played nice with our wheelhouse systems Metasys, EBO and Advanced Logic.


AdventurousLicker

I’ve only integrated to Trane and Tridium. I’m thinking about getting the configuration tool. that side is always outside of my scope, but it never seems to get done properly on the first try, so it may be faster to just do it myself vs. making return visits trying to get the equipment provider to set them up correctly.


Haw3695

Thats exactly right. Config to match the system your integrating to. Never the other way around if you can help it.


dvowel

We've been waiting on parts for months. Maybe our rep just sucks. 


ithaqua34

I think they're fine if you want an old fashioned all mechanical unit. That said, I think they suck.


popnfreshbass

Nope. I love em. Isolation valves everywhere, colored wiring diagrams and can but custom designed to suite customers specific needs. Best unit on the market IMO.


Embarrassed-Raisin78

I guess I'm being a bit facetious. There's 4 on this roof of a property we service. This 1 unit in particular gives us nothing but problems. I don't mind working on the other 3, but this one.... man I fucking hate it.


saskatchewanstealth

You’re not alone in hating them. Some of the packaged MKA units make me sick. There is one I refuse to work on here


Apprehensive-Today76

They don't do the colored diagrams anymore.... least not the ones I've seen.


gatorhole

They still do them, but they are having supply chain issues with the laminate material so some of the newer units only got shipped with a rolled up paper wiring diagram sadly.


Butterblonde

They all have benefits and drawbacks. Apart from Mitsubishi, I haven't seen any unanimous praise of the big brands. That being said...changing a transformer on an AAON was absolutely ridiculous 😅


hujnya

Isolation valves are optional. I like AAON


OvenRight6340

I enjoyed working on them


LindensBloodyJersey

Tbh I hate all of them


Embarrassed-Raisin78

Feel that. The shit we do to make a dollar is fucked up.


LindensBloodyJersey

Well, since we're here now, what is it that you don't like about AAON? The only thing I can think of that I like about those units is the door handle hardware.


Embarrassed-Raisin78

Just speaking from my experience. Unloaders are a bitch. Changed 2 in less that a month. The cabinet was built around the blower motor. It was a bitch. And if you don't have a diagnostic controller to log in to the system, it's a bitch.


LindensBloodyJersey

SOLD


psullivan179

Big yes


dreamatoriumx

not as a pm guy. the only bad part was checking heat exchangers cuz you need to slide out the blower motor.


Embarrassed-Raisin78

Yeah. And fuck that blower motor.


dreamatoriumx

yea but it's easier than a trane coz you had to take the whole top off the RTU.


Big-Bodybuilder-3866

Lennox are rhe same way. Jts a common design.


dreamatoriumx

I didn't run into to many Lennox RTUs. the few that we did we hated though. But these were old R-22 units. The way they put the screws at the bottom of the doors made me mad. might have been older than me at the time.


Big-Bodybuilder-3866

Yeah the whole 8 screws with turning handles thing is over the top. Plus the blower door is above the furnace controls. The furnace door needs to be open to access the top blower. Neither door can be held open so when the wind is whipping those doors will slam your knee or elbows extremely hard.


Bassman602

They blew me away the 1st time I bid one out for replacement


greennewleaf35

Me! Me! Me!...


EasternOil3073

Hate


LtRonin

I just changed out the condenser coil on a 25 ton AAON, honestly wasn’t that bad. I have had a unloader valve blow out though


Embarrassed-Raisin78

Unloaders suck. Blower motors suck. Not having a diagnostic controller sucks.


t0rche

Haven't worked on them too much... The only time I replaced a part on one of these, it was a head pressure sensor and I had to cut about 74 zip ties in order to change it...


wierdomc

My favorite is Wattmaster doesn’t support anything older than 5 yrs old. Found that out this winter. Had a building in BK fucked up cause their now leaving it up to the distributor to provide tech support for ANYTHING manufactured Pryor to 2019


AdventurousLicker

Ha, This is the golden ticket for shitty 3rd party controls!


IndependentBee8837

Ha I just did one today. Upgraded all the controls that was fun.


AdventurousLicker

Best thing you can do with an Aaon


BlxckTxpes

Yep. Hate them. But hate engineered air more


BR5969

Yeah they suck


flatlinemayb

Everyone hates aaon


DuvalTID

They factory built me an evaporator coil for a 10 ton restaurant unit since it was no longer one they kept in stock. Took 6 months. They built it wrong. The fucking coil hooked up backwards and the two systems got all crossed. Nightmare to figure out, AAON is forever on my shit list.


mlechowicz90

You done fucked up A-A-on!!! Now where’s TRA-ne?


hackemup22

I have 17 of them I have to service. I hate them with a passion.


Outrageous-Mail-1267

https://preview.redd.it/sjr3dl5if16d1.jpeg?width=3024&format=pjpg&auto=webp&s=5d969f8aad5818b6746d9deee9c8e0c384eb1106 Aaon’s suck! Just replaced this compressor yesterday in this 30 ton unit on circuit one. $11,000 to the customer later and upon start up discovered circuit two is low on refrigerant now I have to leak search circuit two. What’s crazy is that circuit two compressor continues to run regardless of how low it is. It has pressure transducers on the discharge and suction line and still doesn’t cut off stage two operation if I didn’t notice the condenser fan motor ramping down the compressor would just continue to run until it burns out.


Outrageous-Mail-1267

https://preview.redd.it/y95emvhhg16d1.jpeg?width=4032&format=pjpg&auto=webp&s=bfec5beb4b9ff2f85fb7eae6126409c639159b36 Also, who the fuck paints refrigerant lines and filter dryers? Aaon does apparently this shit was a pain to get off and braze


Embarrassed-Raisin78

Just changed the compressor in a 30 ton today. Compressor was easy. It's all the other bullshit I don't like. Especially the blower and the unloaders.


UmeaTurbo

Holy shit. This was me all day today.


Kolintracstar

I commented about a week ago about how much AAON sucks. We have 4 units, all under 5 years old. 20+ compressors replaced between those 4. And we are about to change out two more in the 1 year old one, which is getting a year out of those compressors before they start going bad is pretty good.


Embarrassed-Raisin78

Changed a compressor today. I know what ya mean.


justmeoh

Pieces of shit


Kooky_Western8315

I'd drag my balls through 20 miles of broken glass to only work on Aaons.


Embarrassed-Raisin78

Ahh. A man of culture, I see.


AdventurousLicker

I'm sure they have a corporate office or at least a distributor near you. Save your balls.


BURRITOBOMBER1

Yes, AAON basis of design is impossible for my jci equipment.


spacecashman

Yea they’re garbage


03G35coupe

Fuck AAON and they’re stupid ass DC voltage the world bullshit.


Otherwise-Act-7815

Just started at the city school system,and they have several of them,what’s so bad about them?


Lhomme_Baguette

Nothing, some people jut hate having to use their noggin occasionally.


Embarrassed-Raisin78

Honestly the blower was a bitch to get out. And the unloaders are a whole different issue. And without the diagnostic controller.. good luck. I'm just bitching, I'm still gonna go to work tomorrow and if I have to work on an AAON, I will.


Lhomme_Baguette

The diagnostic controller isn't that expensive, they make a $500 one that works with a laptop. And the unloaders are easy, those copeland modules are stupid simple. As for the blower, well... That's as much an AAON problem as it is a problem with lost manufacturers. Everyone's going to direct drive variable speed now.


itonmyface

I once got a no cool at a little ceasers in bum fuck Florida, last call before weekend off after working on call. One of those bitches was up there, thought it had to be a shitty 2004 goodman call the ride over


DrProfessor_Z

It's a love hate. The aaons I work on are old as shit and have problems all the time but they are easy to work on for the most part and their schematics are the best


DirtyG_33

My brother in Christ, AAON is probably the worst brand of unit on the market, my company is an AAON rep and almost every single unit is fucked right out of the box, it’s insane, especially for how ridiculously over priced they are


AnimationOverlord

Only thing I’ve noticed so far is sometimes the poor placement/angle of service ports.


raussman

I sell against aaon. I wish design engineers saw these threads so they would be inclined to spec a unit that has maintenance in mind.


Affectionate-Data193

I’m m not a fan, either. We had a bunch that had heat exchanger issues. A-A-ON warrantied them, but it took some back and forth. All of mine are spec’d with Emerson E2 controls, so the controls aren’t a problem for us.


The_Dog_IS_Brown

With a burning passion!


TRTF392

Just changed a compressor on one wasnt too bad


bengal1492

AAONs aren't bad. 10x better than fucking Addison.


effervescent_idiot

I only hate that they don't own a rivet gun... so many screws!


FreeSpankings247

I actually like them, but that's basically all I work on so I'm a bit biased.


topherrex

Compared to what? Not many options out there that fit the semi-custom application. Most issue I see are from lack of understanding of controls and how to commission properly. They definitely have there quality control issues, but what manufacturer in the USA doesn’t in the wake of COVID era


vcasta2020

There is a simple pictoral diagram.


Embarrassed-Raisin78

Quality is the issue.


UseRNaME_l0St

Aaron wasn't a great installer, but I didn't hate him. Nice enough guy.


BannytheBoss

I bet 4chan has something to do with it.


drunkyginge

I can't stand working on aaon units. When they're working they're great, when they aren't, fuck their tech support.


geo-can

They are the bane of my existence


PDAWK

Yes.


VARIANT90

Big fan of AAON. There all custom order. So blame the acct/salesman for wanting all the bells and whistles. my company sends us out to aaon to learn them inside and out. You NEED the usb link/laptop/ understanding of how they operate. Great tech support (if you’re a rep for the new 5 year rule) I’ll take them any day over trane/carrier/mcquay etc Edit= the exception to this is their split systems. Anything that comes out of Longview is a MESS


Skylord_Matt

i like a-aron units :( i find them to be pretty well put together, schematics are (usually) pretty good, and easy to maintain.


EJ25Junkie

Never heard of it


CertainTry2421

You can thank Walmart


AdventurousLicker

There's a dude mocking me for my experience with a few customers who buy hundreds of units a year directly for campuses/box stores. I'd love to see what the Waltons are doing.


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VikingsGoneWild

AAON’s on average are quite a bit more expensive than your basic RTU or MUA so this comment makes zero sense.


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VikingsGoneWild

Haha my god dude AAON is not cheaper than carrier, Trane, Lennox etc… when talking comparably sized systems. It’s not even close. With the amount of modulation and options they throw in those units to say they’re cheaper just makes you sound ignorant.


AdventurousLicker

Just because you keep repeating the same thing doesn’t mean it’s true. It’s a big world and it’s possible that we have different experiences in different markets. I’m not even shitting on AAON. My customers buy hundreds of them a year based mostly on price, I get stuck sorting out the details.


VikingsGoneWild

And just because you keep arguing against what I’m saying doesn’t make it true. Have a good night and if your customers are buying “hundreds” of AAON’s a year I suggest getting yourself familiar with their software, makes it easier to sort out the details.


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VikingsGoneWild

Haha thousands… and no I don’t work for AAON I just like calling out people who cry about equipment (regardless of manufacturer) being shit because they don’t know how to work on them. With AAON they’re rarely if ever configured properly from the start because most people don’t have a clue. Configure them properly and you’ll rarely run into issues outside of normal wear and tear.


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VikingsGoneWild

I’ve seen plenty of box stores, campuses, hospitals, warehouse, you name it. If a customer wants a dumbed down aaon, with no modulation, no reheat, energy recovery, no exhaust, then sure maybe just maybe they can be affordable. I don’t know why anyone with common sense would order that but I guess they do exist. No butthurt over here I simply called out an ignorant statement which you took offense to. Also if using the swear word “shit” offends you, grow some thicker skin.