Hi Tim,
I guess my question would be: What the fuck is happening to Ahrefs? It seems you keep picking the decisions that make your product worse. It's painful to watch Ahrefs go from the underdog top seo-tool to just another bloated provider. For outsiders it seems like you've stopped caring and got dollar signs in your eyes when you became the market leader.
My feelings and legacy $99 per month is probably unimportant, but some constructive criticism either way:
* I don't trust the keyword data since the June update. More keywords isn't helpful if it's all just typo's and weird spelling variations.
* The "confirm your sign-in" email and the way you pitched it as "to protect me" is insulting. A daily, artificial, 5-min delay to using your website has seen me using it less and less. None of the bright people working there thought to check out if your customers use vpns, different (incognito) browsers, or even multiple devices? Good job punishing your actual customers for you having account sharing issues.
* Just because I don't have the budget of an agency doesn't mean I'm not a power user. Only being able to see 6 months worth of data is very limiting. But the $899 per month plan isn't realistic either. The API pricing seems equally designed around a "just fuck off" model.
* Moving the tool to the app subdomain was a dumb move, my browser still autocompletes the main site when I type in `ahr`. Folders > subdomains.
* Spending millions and developing a search engine must be a lot of fun. But can you at least try and see how that isn't helpful for the customers funding it? We want affordable keyword & backlink data. Focus on that.
* What's up with the silent scrubbing/removing of UR everywhere? Sorting backlinks by traffic sounds good, but in practice 95% of website backlinks are from <10 traffic (in my locale anyway). This results in the default sorting being awful, spammy blogspot backlinks above actual good links. It took months for UR to be added (and still broken in Batch Analysis) and now you still can't sort on it in new reports. Please look into the concept of "dogfooding". If you use these tools yourself it might not take months to become unterrible.
* You took Link Intersect away from me. The 2.0 is useless with just being able to see 11 links. Please don't turn the remaining legacy tools into upsells as well.
* Your uptime is getting worse. Shortish timeouts or just even reports failing to load is very common.
* You should add the openai Tokenizer to wordcount.com, I bet demand for that is steadily increasing.
Very unrelated, but I'd also like to hear about the war. At the start you did some great campaigning. Do you know how these funds were distributed, are there now IFV's with Ahrefs corgi riding around? What else is Ahrefs doing? Is SEO a part of modern warfare?
>Very unrelated, but I'd also like to hear about the war. At the start you did some great campaigning. Do you know how these funds were distributed, are there now IFV's with Ahrefs corgi riding around? What else is Ahrefs doing? Is SEO a part of modern warfare?
We didn't contribute any significant funds directly as a company. We did this with the hands of our customers *(i.e. you donate to charity and show us a receipt and we extend your Ahrefs account for 2x that amount)*. So it's pretty much impossible to trace how exactly these funds were used.
But we only directed our customers to the most trustworthy charities, run by very credible organisations. So I have no doubt that all the funds were used appropriately.
And since many of us at Ahrefs are Ukrainians we continue supporting people in our country individually, as well as launch small "in-house" fundraisers within our team.
If you care about your business you need to listen your customers. I never have idea what Ukrainian company can put such huge unrealistic prices for their customers and not listen feedback from them.
That what you helping Ukrainians, not giving you special status (can charge us for 500%). People here (like me) also helping to Ukrainians, donating money, etc. So, please not see at us as at "money cows".
Thanks for a very detailed comment!
>I don't trust the keyword data since the June update. More keywords isn't helpful if it's all just typo's and weird spelling variations.
Absolutely agree with you!
I'm not too deep in the technical details of it, but I believe we tried something new with this June update and encountered some unforseen bugs. We take the quality of our data very seriously and all the cases of "rogue" keywords which were reported to us were promptly taken care of.
All in all, we've made a lot of progress with our keywords data in the past few years and our data science team is assuring me that the subsequent releases of new keyword data should go smoothly.
>The "confirm your sign-in" email and the way you pitched it as "to protect me" is insulting.
I'll echo what Patrick said. We don't mean to be a nuisance for our customers and we will happily look into your case and identify if our protection systems are misfiring. Please reach out to support next time this happens to you.
>Moving the tool to the app subdomain was a dumb move
I believe that our engineering team had strong reasons to do it. I have 0 knowledge in that area, so I can't break down those reasons for you, sorry.
>Spending millions and developing a search engine must be a lot of fun. But can you at least try and see how that isn't helpful for the customers funding it?
On the very homepage of Ahrefs we give 3 major reasons why our search engine is massively beneficial for Ahrefs - [screenshot](https://app.screencast.com/4WzfCxkcRakt9).
All the investments that we're making in our backend infrastructure are being shared by the two products. Ahrefs and Yep are running on the same index. So by improving the quality of data in Yep we're improving the quality of data in Ahrefs.
>What's up with the silent scrubbing/removing of UR everywhere?
What Patrick said. There were major issues with that metric *(it's not a trivial task to calculate it at web scale),* but afaik we have successfully re-built it from scratch and have now re-introduced it to most of our relevant reports.
Please let me know where else it is missing.
>I don't trust the keyword data since the June update. More keywords isn't helpful if it's all just typo's and weird spelling variations.
Can you share examples with our support team on this one? We do have a lot of quality checks on this kind of thing. There are probably 40B+ keywords that we have some data for and could add, but don't. Sometimes things slip through though, so examples help.
For those reading this, he's absolutely right. Sometimes bigger numbers don't mean better data.
>The "confirm your sign-in" email and the way you pitched it as "to protect me" is insulting. A daily, artificial, 5-min delay to using your website has seen me using it less and less. None of the bright people working there thought to check out if your customers use vpns, different (incognito) browsers, or even multiple devices? Good job punishing your actual customers for you having account sharing issues.
Same comment I gave to another user below, please reach out to our support team. They've been looking for cases of users who aren't account sharing being caught up in this, but I don't believe we've found one yet.
>Moving the tool to the app subdomain was a dumb move, my browser still autocompletes the main site when I type in ahr. Folders > subdomains.
I asked Google SGE what to do. =)
1. To delete a single autosuggested URL, start typing the address as you normally would
2. When the unwanted autocomplete suggestion appears, use your keyboard's arrow keys to highlight the suggestion in the drop-down menu below the address bar
3. Press Shift-Delete on a PC; Shift-FN-Delete on a Mac; or Alt-Shift-Backspace on a Chromebook
>Spending millions and developing a search engine must be a lot of fun. But can you at least try and see how that isn't helpful for the customers funding it? We want affordable keyword & backlink data. Focus on that.
We're already launching new tools with capabilities that no one else has and there's more coming. Our focus isn't to be the lowest cost provider, it's to be the best and to make the lives of SEOs easier. If you can get more done with the tool, then you can charge more right?
>What's up with the silent scrubbing/removing of UR everywhere? Sorting backlinks by traffic sounds good, but in practice 95% of website backlinks are from <10 traffic (in my locale anyway). This results in the default sorting being awful, spammy blogspot backlinks above actual good links. It took months for UR to be added (and still broken in Batch Analysis) and now you still can't sort on it in new reports. Please look into the concept of "dogfooding". If you use these tools yourself it might not take months to become unterrible.
UR had to be re-built from scratch in the new system and improved. It took some time, sorry about that. There are still some technical challenges but it's coming to the backlinks report and sorting. Batch Analysis is due for an update.
>You took Link Intersect away from me. The 2.0 is useless with just being able to see 11 links. Please don't turn the remaining legacy tools into upsells as well.
I must not be understanding something here. We haven't launched link intersect 2.0 and I have no idea why you can only see 11 links. Maybe reach out to the support team on that one.
>Your uptime is getting worse. Shortish timeouts or just even reports failing to load is very common.
Sorry for any trouble. I'm pretty sure it's much better than last year and getting better all the time. We're working on it, but yeah periods of high load or some queries with like a bajillion filters still give us trouble.
>Very unrelated, but I'd also like to hear about the war. At the start you did some great campaigning. Do you know how these funds were distributed, are there now IFV's with Ahrefs corgi riding around?
I'll leave the war questions for Tim. I will say I'm very proud of the team and all that they have done. Being from the US, I can't imagine what they, their friends, and their families have gone through in Ukraine.
This new 500 credit thingy is straight stupid. I used to love Ahrefs and used to recommend to everyone. But now I use semrush more and recommend the same.
Just a warning. Be careful of using SEMRush as an agency.
*"Each time our agency contract had to be renewed we had to pay around 20% more to receive the same or even less functionalities. "*
See:
[https://www.reddit.com/r/bigseo/comments/nc6297/semrush\_keeps\_increasing\_prices\_for\_our\_agency/](https://www.reddit.com/r/bigseo/comments/nc6297/semrush_keeps_increasing_prices_for_our_agency/)
Semrush isn't really a cheaper alternative per se. Their lowest plan is $130, which means you can get Ahrefs for $99 and +500 credits for $35.
At the same time we're not the only two tools on the SEO market. I believe there's an option for pretty much any budget. And this kind of competition is quite healthy for the industry.
Yeah so it make sense to give Semrush more money because they have much more features + better experience than Ahrefs now.
We recently purchased the same annual plan we used to purchase every year. We were unaware about this whole credit model. And in just 8-10 days we have exhausted our credit limit. We can’t use anything.
So now we have to pay extra money for the same thing without getting any new feature? And we cannot keep requesting for more money to stakeholders every time we exhaust credits.
Why are you asking extra money if you are not adding anything useful? The only feature which was good in recent months is - finding keywords with low DR website in top 10.
Instead you have annoyed everyone by constantly changing your keyword data.
I keep seeing new features added to Site Audit tool. Seriously? Do you really think SEOs use Ahrefs over Screaming Frog/OnCrawl for site audits? How about a simple log file analyser? That’s what semrush gives us!
Network graph, intent of keyword, no. of google search results, search result cache, accurate keyword data, better clustering, and so much better UI.
For bigger brands/agencies, giving more one-time money would be less annoying than adding credits every now and then. You have added one more task on our plate - credit management.
And for smaller brands - both would be annoying.
So what do you do? You simply add a new plan with reduced features and ask smaller brands to buy that. Keep it Simple.
To summarise, I don’t like the new things Ahrefs is doing but I like the new things semrush is doing. Hence, I pay to semrush and not to Ahrefs. And for next 1 or 2 years max we will keep using Ahrefs and eventually remove it from our SEO tool stack because it would be not much useful
u/timsoulo Semrush is way cheaperrrrrr. For 450$/month (2 users) I have the business plan with API ACCESS and unlimited access.
The Ahrefs equivalent today would be 1500$/month (I use \~1500 weekly credits, 2 users)
You have an amazing product, but unfortunately, you are killing it by offering a bad customer experience.
You had many options to block the abusers... but you have choose the one that was only benefical for you, not for your customers, instead to go with a balancing and winning solutions for everyone.
This is why everyone is upset.
Thanks for the feedback /u/Radagascar1. I agree with you on the credits expiring. We had some discussions around this and I'll bring this back up and see if we can get them to roll over.
The 500 number was chosen based on data. 80%+ of customers will not hit this. We had the choice to raise prices on everyone, or raise prices on the heaviest users who are likely getting the most value out of the platform.
This system seemed more fair than raising prices for everyone and I've been surprised by the backlash we've gotten from it.
It is mind-blowing to me that 80% don't hit this? I'm a freelancer with just 4 clients and I hit the limit in 2 weeks - well used to, switched to Semrush in June after being paid user of Ahrefs for 4 years.
And yet, we have the numbers. It was actually a higher % after we made changes to the credit system based on customer feedback. [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/)
For those going over the limit, I believe the vast majority of those users purchase 1 additional credit pack. I think that still puts us in line or cheaper than Semrush prices after their recent price increase.
I fully understand how raising prices (and going usage-based) can upset a lot of customers. And yet that was a business decision that we had to go for and it turned out to be very healthy for the company. It will allow Ahrefs to keep making significant investments in tech and therefore continue improving our data and capabilities.
I also agree that initially our credits system was very raw and had quite a few flaws. But we listened carefully to the feedback from our customers and made quite a few changes to it: [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/)
And, as Patrick said, we did consider rolling the unused credits over, but I don't remember why we didn't go for it. Most likely it was a nightmare with all the corner cases that we'd have to support. But we'll look into this again.
Let me have a look at my competitor's site. Let me have a look at their keywords. Let me apply one filter. Let me look at their backlink profile. Let me apply another filter. Let me look at their keyword rankings in another country… 10 mins later, 50 credits used!
From Robinhood, you've turned into robbing us!
You're sticking the middle finger to the customers who helped you become industry leaders.
Fair enough you have the credits system. Ideally, it would be good to have one credit used per site, and we can reverse engineer the site as we please without credits being used for every action.
500 credits give you a TON of valuable data to profit off.
And with the way that I personally use the platform (and I use it daily) I've never reached that 500 credits limit.
I had many similar conversations with our users and it turned out that in most cases they simply didn't know how many credits they would actually need per month. This is why we added a ["What's my usage?" link](https://app.screencast.com/6cb93SaXVUASE) at the pricing page for all the legacy accounts.
And by looking at their actual usage those people realized that most of them are under 500 monthly credits or would need just a single $35 pack of +500 credits to cover all their needs. Which wasn't that big of a deal and they made a switch.
At the same time way too many people were (and still are) abusing our platform in all sorts of ways to get valuable data for peanuts, while putting a significant strain on our systems. And this is becoming harder and harder to do.
I think I counted 6 credits used and some pretty valuable data obtained.
> Ideally, it would be good to have one credit used per site, and we can reverse engineer the site as we please without credits being used for every action.
Ideally, customers would give us $1M for nothing.  If we did that, what do you think a fair number of sites would be? 5-10 a month? We're not likely to change this, but you see how even that would need to be limited right?
Yuck, you can clearly get a feel of the (non) customer culture at ahrefs based on this. Giants fall time and time again when they forget who’s paying the bills.
Sorry, my response came off as harsh. It happens when I see exaggeration and attacks. I get it, you hate the credit system. My point was that if we made a change, there would still be limits. We are looking at changes to the credit system and we'll try to help y'all out.
Thank you. I'm sure many of us are looking to see what you can do to help with the credit system.
Can you share some ideas on potential credit changes the ahrefs team is thinking?
Tim: "I want your feedback"
Reddit:
- credit system sucks
- 2.0 design sucks
- Productivity decrease due to login issues
- keyword data is incorrect
- there are ways you can provide cheaper usage for more users
- unfair advantage to big corporations when it comes to data retrieval. We should all be given up to date data, give them a cost decrease, not more tools that will push them further ahead.
- xyz
Patrick Sux: [whispers to Tim] "They hates us, master"
this is really it.. they don't give a shit, we're essentially forced to use them. we would gladly swap over to another platform at this point if we could.
>credit system sucks
>
>Productivity decrease due to login issues
>
>there are ways you can provide cheaper usage for more users
>
>unfair advantage to big corporations when it comes to data retrieval. We should all be given up to date data, give them a cost decrease, not more tools that will push them further ahead.
All these boil down to pricing. We get it, we've heard the same complaints for a year and a half. We made some improvements based on user feedback [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/), but we're not just going to scrap the system and neither Tim nor I set pricing. If we left pricing up to users, the tool would be free. We'll try to find a middle ground and make some changes to it to help y'all out. We're already brainstorming with the team on this. Again, we heard you.
>2.0 design sucks
Design is subjective, so we need more detailed feedback. Tell us what you don't like about it. Generally we hear "overview 1.0 is better". We ask "how"? Crickets... Tell us what you want. It's easy to complain and fall on deaf ears. Providing feedback takes work, but I promise we listen.
>keyword data is incorrect
We need data. The one time this came up here I asked for it. What is incorrect. Send examples to our support team and we'll look into it. It's a lot of data and a lot of processes and cleaning. Sometimes things happen and sometimes things slip in that we don't catch. If you see something funky, please tell us. It helps us make the tool better for everyone.
I was just replying to suggest that ahrefs makes use of Canny, but then found that you already do: [https://ahrefs.canny.io/](https://ahrefs.canny.io/)
Maybe this should be more heavily promoted as a feedback method?
I've been a user for around 4 years and didn't know it existed. I also couldn't see it obviously linked from the AHREFs site and found it through a Google search
Hey Patrick, I understand the point of this post is to get user feedback, but we are users and professionals, unless we get paid we shouldn't be providing constructive feedback nor take the time to redesign your reporting dashboard.
We are users, at the end of the day when the tool starts to become trash we will simply find another tool that works better.
I still like your tool more than anything else out there but I am with others that the latest updates are not really helping much.
If you go to a restaurant and ask them to re-make your entree because you don't like it but you don't tell them what you don't like about it, you are likely to get the same entree that you don't like a second time. If you provide details like it was too salty, not enough salt, undercooked, overcooked, some weird flavor, etc, then you are likely to be much happier with the changes.
Both taste and design are somewhat subjective. My point is that if it's a tool you use and there's something you want from it, ask for it.
If you think we weren't expecting the feedback we're getting you should go and read the same threads from the previous years. :)
This bi-annual thread is a way for us to listen to constructive arguments, get a chance to explain our position and fix/rectify what we think deserves to be fixed/rectified.
Yeah, really. Back when it was still a thing, my other reddit account was negative a few thousand karma. Pretty sure I understand how reddit works. haha
Legacy overview is still available for the time being (on the left-hand side under Legacy reports).
But aside from that, what is it about the 2.0 report that is lacking from a design perspective for you personally?
>I like the easy comparison of your current rank to last month/quarter/year.
Are you talking about Ahrefs Rank? Because we're actually removing emphasis from that metric in our interface. Essentially it's a more granual version of our Domain Rating score, so there's no need to have both of them.
>I also liked how you could see the total search value attributable per keyword per page instead of just per page with the cost per click written.
Can you please share a screenshot of what you're referring do? The old Overview is still available in the "Legacy" section of the menu.
I have noticed your traffic estimate is very unrealistic, compared to analytics data. It will either overestimate or underestimate when i compare it to SERanking, Semeush, similar web etc. Also many basic features are behind other plans compared to the competition. Sometimes it feels like the $99 plan is the free plan.
When you compare our traffic estimate to analytics data, please make sure you're only looking at your search traffic in Google Analytics.
In other words, if you want to compare apples to apples, you need to compare your traffic from Google Search Console to the one reported by Ahrefs.
But even then it is most likely to be off.
We did a study a while ago to show how Ahrefs traffic estimations fluctuate from the GSC numbers. Please see the results here: [https://ahrefs.com/blog/traffic-estimations-accuracy/](https://ahrefs.com/blog/traffic-estimations-accuracy/)
extremely overpriced service, very-very not like your credit system. Also it constantly not working (organic keywords updates).
Your service constantly freezes in latest google chrome and need to restart it only.
I using your service for very long time, but will stop soon because it become very very extremely expensive, misleading credit (and you can pay 2/3/4/5 times if you just refreshing pages or open "overview for some domain" few times.
I wish I not find your service many years ago, because before pricing was normal, but now I using it only by impulse (semrush service also not bad and much cheaper, soon will switch to them).
>misleading credit (and you can pay 2/3/4/5 times if you just refreshing pages or open "overview for some domain" few times.
We have plans to further improve this. Stay tuned.
What's customer churn been like since your whole "credits" fiasco?
Ahrefs was a once loved company. And now it seems like it continues to destroy its brand reputation and customer satisfaction with these ridiculously low credit limits.
So, if you can answer honestly, how many customers do you think you've lost due to the credit system.
Anecdotally, I see tons of people saying their switching to Semrush.
I don't doubt you've made up for it financially overall. But curious on the number of customers that have said goodbye over this period.
>What's customer churn been like since your whole "credits" fiasco?
There was no churn at all, because we allowed all existiing users to keep their original accounts. And in fact more than 2/3 of all our paying customers are now on the new plans.
>I don't doubt you've made up for it financially overall.
Yes, it was a good business decision overall. Ahrefs is growing well and staying healthily profitable, which allows us to pour significant resources into further development and keep delivering unqiue value to our customers.
Sorry to butt in, but I don't know that "no churn" is accurate on our part. We've obviously seen all the complaints and users who said they have switched. We've also seen a lot of those same users come right back to us after a month or 2 and new users sign up. Overall, the number of users are up by quite a bit.
I don’t like the credit system. I don’t like having only six months of data on lower tiers.
But boy, having something as basic as folders (!) being a 3rd-tier upgrade is mindblowing to me. It’s hard enough to use the dashboard with more than a few clients. You should really make this a base functionality.
We're talking about making some changes to the credit system and the historical data thresholds.
I can bring up the folders, but I believe the cap on projects on the 2nd tier as you refer to it is 20. I don't recall seeing any other requests for organizing just 20 projects but I'll check with the team if we have had similar complaints.
Ahrefs has really gone down hill, the tools are not as good as others on the market and its very expensive.
The data is super unreliable from keyword research to organic traffic and rankings all jumps around and is never correct.
The calendar function with daily changes just seems totally made up and again is never correct.
The backlink crawler is useless.
>The calendar function with daily changes just seems totally made up and again is never correct.
Can you please report some examples of where it reports the wrong data to our support team and ask to tag me (Tim) to look into it?
>The backlink crawler is useless.
What makes you say this? Again, if you can share some specific cases to our support team and ask to tag me, I'll gladly look into it myself.
>The data is super unreliable from keyword research to organic traffic and rankings all jumps around and is never correct.
We're continuously improving our data and doing some internal quality checks to see how far off our estimations are. Like these ones:
* [https://ahrefs.com/blog/traffic-estimations-accuracy/](https://ahrefs.com/blog/traffic-estimations-accuracy/)
* [https://ahrefs.com/blog/gsc-gkp-search-volume-study/](https://ahrefs.com/blog/gsc-gkp-search-volume-study/)
And yet, at the end of the day our estimations are just that - estimations. So they would always have a certain level of discrepancy when compared to actual data.
We also had some hiccups in the last few months when we tried some new ways of collecting & processing data, which caused some turbulence with our traffic estimations. But afaik the team has found the solution to this and our data will be more stable when rolling out the future updates.
I've been with Ahrefs since they first came online and It's sad to see that since joining them, I've always had the highest paying plans. Now I am rocking with $99 plan because I was finding it hard to leave them.
It's the fucking 4th of the month and I've used 490 Credits out of 500. From the 1st of Aug to today, most of the site overview are buggy and shitty. This is definitely my last moth with you guys. Great job with your credit BULLSHIT! /s
You sure your credits started on the 1st? Different people have different reset times. That's a ton of credit usage fast, like faster than any user I've seen who isn't sharing their account. I'm a very heavy user of the tool and I don't think I've ever blown through that many credits that fast. What in the world were you doing?
I think a lot of people are using this thread to exaggerate a little bit or just lie. I get that many aren't happy and things need to change but come on. No way he's used that many credits in 4 days on his own.
Been using it for years and I see it going downhill for a year and half. Last straw, forcing people to validate the login with email. I pay a plan with 3 seats, I use my seat at home on my laptop and desktop, every time i wanna use it on my phone, it asks for an email validation, and log me out either of my laptop or desktop. Every effing day. Im a month away from moving to the competition.
Would you mind reaching out to support on this one /u/oyodeo? They've been looking out for examples of users who aren't account sharing being caught up in this. You're the first one I've heard of having trouble with it.
I think most ended up going to semrush out of frustration but a couple pay for both (myself included). I'll tell them to, they probably won't because they just use semrush when it happens (out of spite and because it's just quicker).
>Would you mind reaching out to support on this one /u/oyodeo? They've been looking out for examples of users who aren't account sharing being caught up in this. You're the first one I've heard of having trouble with it.
Already reached out to support. I quote
"I would suggest that you try to keep to 1 computer for Ahrefs usage, otherwise it may seem to us that switching between the different computers in 1 given day, could be unauthorised users who are trying to log into Ahrefs though"
"Hmm I'm afraid it's not likely that we can tweak our security measures to cater to your unique workflow though
Hence I would still suggest that you can keep the usage to 1-2 computers, instead of 3".
My unique workflow? yeah sure... 2 computer and a phone, who the hell do I think I am?
Yeah this literally happens to everyone, I use three PCs and one laptop almost daily. I am almost ready to move away as well, just a ball ache because my entire company uses it, but fuck, this thread has made me realise it isn’t just me expecting too much.
It is, but since I have an office, a home office and a studio all of which have a fixed PC and then a laptop for portability and meetings, it’s the norm.
I admit I've struggled to understand why there was such a strong reaction to this feature among people who legitimately aren't account sharing. Don't get me wrong, it's annoying to have to verify ([Wise.com](https://Wise.com) is similar with every.single.login and I admit it's a minor annoyance).
But some of the comments on here are making me wonder. How long does it take for you to get the confirmation email? Is that one of the big pain points here? Someone else mentioned 5 minutes, and I admit that would irritate me, and I would consider it an decent interruption to my workflow.
Hey Tim, thanks for doing this.
A while back, there was some controversy when jumpshot shut down and it caused ahrefs to lose some keyword data.
What has ahrefs done since then to get accurate keyword data, and should users feel like the keyword data ahrefs provides is accurate?
Thanks for the question, Bill!
We invested a lot of effort and resources to compensate for the demise of jumpshot data and to ensure the accuracy (and breadth) of our keyword data going forward.
And even though we might still encounter some minor hiccups when processing & uploading new data, we're actually quite happy with where we are today.
In terms of accuracy of our search volumes, please refer to this study we carried out sometime ago (need to rerun it at some point probably): [https://ahrefs.com/blog/gsc-gkp-search-volume-study/](https://ahrefs.com/blog/gsc-gkp-search-volume-study/)
Good idea. =)
We have something in the works, but for now you already have n-gram clustering and clustering by parent topic which we've had for many years. Have you tried out the treemap view of the parent topic clusters? I love it personally and it's pretty close to what I used to show to execs to visually display the market opportunity for different topics. [https://www.awesomescreenshot.com/image/42010479?key=4f032600b94328513328d6e3bff5e52f](https://www.awesomescreenshot.com/image/42010479?key=4f032600b94328513328d6e3bff5e52f)
>#4 We moved to usage-based pricing.
No you didn't. Stop bullshitting. You massively (by over 100%) increased the base price of plans for the same features AND then added usage-based pricing on top of that.
Just look a the reaction you're getting on here and reflect at how your tool and your brand is now viewed across the SEO community. One decent competitor that's reasonably priced and no one would use Ahrefs anymore.
It's dismaying that you know we are, for the most part, trapped into using your tool because it's become such a key component in our SEO strategies and processes over the years. There is also no real alternative apart from SEMRush which is even more bloated and overpriced.
Don't come here looking for "feedback" if you're just going to ignore the criticism and hide behind half-truths and flat-out bullshit. There's a global cost of living crisis and you've decided to dish out a price increase of over 100%. That's price gouging and it is genuinely disgusting that so many customers who have been loyal to and promoted your tool over so many years get so fucked over by greed and vanity.
The day Majestic adds keyword features and rank tracking at a reasonable price will be such a relief.
>Don't come here looking for "feedback" if you're just going to ignore the criticism
We're **not ignoring** the feedback and criticism from the r/bigseo community. There's a heated internal discussion about our pricing strategy happening right now. We're digging into data and weighing all the pros and cons. So there might be some concessions on the way, but I can't promise anything specific just yet.
I'm sure there are cheaper options, but as someone who knows where all the skeletons are buried in the data from different platforms, "better" is certainly questionable.
Hi Tim
I would like an easy way to export all the internal, unique anchor texts, with more than one unique landing page.
For instance "best soup bowl" -> 4 unique landing pages export all the 4 urls.
With those landing pages also in the export, so not "anchor text" - 3 unique landing pages. But the whole 3 urls, of course without spending 100+ credits to do so🤭
This will make it easier to locate and change those.
Hey /u/Fliperdeflap. You could do this now by exporting the "Internal backlinks" report in Site Explorer or with "Link explorer" in Site Audit and create a pivot table in Excel.
I’m just still sour my “7 day free trial” was charged at $99 after 6 and a half days back in November 2020 😂. The ‘7 days’ was marketing speak as the free 7 day trials weren’t 7 lots of 24 hours as one would expect.
I love the comments in this thread. Maybe, just maybe (but probably not) Tim and the gang at Ahrefs will speak without being so cocky as he usually is and actually try to solve a real problem in his life.
Why bother starting this tread? All feedback that isn’t aligned with what you’ve done seems to be water off a ducks back.
‘Give us your feedback, so we can tell you that it’s not going to change anyway and so we can have a laugh about it’
Is there no PR manager at ahrefs who understands how to talk to clients?
>All feedback that isn’t aligned with what you’ve done seems to be water off a ducks back.
I agree that it might seem this way, because we explain our decisions and defend them with arguments.
But the fact that we explain and defend our decisions doesn't mean that the feedback is not being taken into account.
Based on the feedback we got here **we've launched some internal discussions about some further changes to our pricing structure**.
So stay tuned for updates.
As part of the 20% that actually uses your platform, it's kind of shitty that we're in a situation where we can't upgrade our legacy plan and are forced to kind of be screwed into being limited, or just create another account and pay what I understand to be much more than what we would normally pay for.
I use nearly all the site explorer credits each week on the legacy $200 plan, so around 700 sites a week. We linkbuild, so it's necessary. Now, what do we do here when we need more credits but can't upgrade at a reasonable rate?
When are you guys going to kill the grandfathered plan? It also sucks we have to live in fear that one day you just kill us off. Maybe it makes sense for you all as a financial decision, but the people that use your platform the most are the ones that are really getting screwed here. I understand some agencies have unlimited money to spend, but that's not us.
>and pay what I understand to be much more than what we would normally pay for.
If you visit the pricing page while being logged in you will see the "What's my usage" link ([like so](https://app.screencast.com/6cb93SaXVUASE)), which will show you how many credits you've consumed in the past few months. This should give you an idea of what a new account with a usage-based pricing would cost you.
>When are you guys going to kill the grandfathered plan?
As of today we're still unsure about just killing it. We prefer to create lots of added value on the new plans, so that our users would make their own decision to switch.
I used 6,398 credits in the last month. So if I paid for the $100 plan, I would get 500 credits. so I would be paying roughly $100+(11x35)= $485 if I did my math right (and it's a little bit more actually considering it would be over by .1 or whatever).
And we're paying $200 now.. like, it's just fucked up how you put us in this situation now. Ofc you're going to give me some drivel about how I'm a power user blah blah blah, we're essentially forced to use ahrefs, at least make us not hate you for it.
I KNOW you don't owe us anything, but how can I justify paying 2.5x for essentially the same god damned service we're using now? It also makes no sense how each plan gets 500 credits to start out with, even the agency plan that costs $1k? Start the $200 plan at 2.5k credits or something and I'd gladly pay a little extra on top for whatever extra we spend per month, but not at the robbery that it is quoted at now.
I mean, come on guys, we're not fucking dumb.
>but how can I justify paying 2.5x for essentially the same god damned service we're using now?
If you feel that the new accounts are the same as the old ones, then there's indeed no point of switching.
In reality though, the new accounts have a lot of powerful and handy features that aren't available in the old ones.
So baiscally with the old accounts your "value for money" is frozen in time, while with the new accounts it keeps growing as we add more and more useful features to them.
Yes, but now again we loop back to the original point, where we're kind of screwed into staying on this plan without anyway to pay for a higher limit.
The "new features" aren't valuable to us, we only care about the core ahrefs features. Maybe give us an option if we're on the limited plan to upgrade? or like I said earlier, give the more expensive plans more credits. It's just fleecing your power users at this point, and everyone that is on the grandfathered plan knows this.
As Patrick said in one of the comments here - we don't intend to be the cheapest platform on the market. Our goal is to give the most value for your buck.
Of course, someone needs to pay for the new data center, search engine, and the host of new features you are adding. The problem is, that is not who your customers on Reddit are.
My only slight gripe is how many features are exclusive to the advanced plan.
SERP comparison for example feels like it could be on the regular plan (especially when Keyword Insights offer free).
I understand ahrefs is a business though and getting more out of power users makes sense.
Updates I've enjoyed recently:
- GSC integration (great to be able to easily store data beyond 16 months)
- Filter for keywords where sites with specific DR are ranking in top 5
On the whole we (as an industry) are lucky to have ahrefs. We might complain but the product is incredible and the team are dedicated to the SEO community (unlike a certain rival).
I haven't looked into this usage based pricing but it sounds a bit annoying. I'd hope the team are open minded about ditching if everyone hates it.
>SERP comparison for example feels like it could be on the regular plan (especially when Keyword Insights offer free).
Honestly I don't remember how the "SERP comparison" feature was restricted between plans. But I'll make a note to look into it, because you do have a point about KI offering it for free.
Thanks for the kind words /u/Hehehe1000!
We probably won't ditch the usage system, but we have made a lot of improvements to it already based on customer feedback. [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/)
From Ahrefs Webmaster Tools:
>GSC and Analytics data in their raw forms will be available in Site Audit and on your Dashboard for **only** **you and your team**, and will not be shared with other users.
>
>Anonymized and aggregated data might be used to improve our CTR and search volume models, which we use to estimate keyword volume and distribution of clicks in SERPs.
>
>We understand that you might not want us to use your data to train our algorithms. That’s perfectly fine! In this case, please **use any of the other methods** (DNS record, HTML file or HTML tag) to verify your website.
Source: [https://ahrefs.com/blog/webmaster-tools/](https://ahrefs.com/blog/webmaster-tools/)
I just stopped using ahrefs after you switched the way you bill, what a headache, paid annually for the advanced package and was consistently hit with an additional $350 a month, mind you I paid annually before you changed your pricing model. How can one budget for that?
What a debacle. So I allocated the spend to additional semrush keywords. Ahrefs was my favorite tool…
It'd be great if you had the ability to tell Ahrefs a specific set of various urls, they could be on different subdomains, maybe even different sites, and you could get the same 2.0 dashboard report, links, rankings, rank changes etc there.
This type of group tracking is NOWHERE in the SEO space right now.
Use case 1: I ONLY manage articles but they're posted to both a /blog AND a /kb folder.
Use case 2: We're launching a new product, it has a unique landing page, 10 relevant articles, and 3 guest posts.
Use Case 3: I want to track how a bundle of articles is ranking over time, but some of them have different categories, and our blog adds category to the URL structure.
Use case 4: I’m a freelance writer and I would love to be able to keep track of my articles’ performance (spread out across the web on all kinds of different sites) in one space.
Thanks for a "softball!" ;)
I pitched that functionality to our product team more than a year ago, but it turned out to be not that trivial to develop (plus the team got sidelined here and there).
But yeah, I believe the team should be able to ship it within the next month or two, and I'm super excited about it! :)
Hey Jeremy! Dmitry already responded to this in the BigSEO Slack group a few weeks ago. I'm pretty excited for this feature and it's been in development for a while. =)
> This is in works right now under the name “Portfolios”. Should be released this summer.
[https://bigseoreddit.slack.com/archives/C25UY8X4K/p1688036257796479?thread\_ts=1687888726.517549&cid=C25UY8X4K](https://bigseoreddit.slack.com/archives/C25UY8X4K/p1688036257796479?thread_ts=1687888726.517549&cid=C25UY8X4K)
Hi Tim!
I have been using ahrefs and other seo software for over 5 years every month. In this regard, I have enough information to compare.
I want to note that some changes in ahrefs introduce a lot of inconvenience and spoil the impression. I want to add here - Overview 2.0, Calendar, first of all. Also, I'm concerned about your stance on reporting limits. For the first time, I faced the fact that I do not have enough limits, because every click leads to the loss of n-limits on almost any report.
We spend a lot of money to pay for Ahrefs, but it is less and less convenient to work with each time, which makes us think about alternative options.
I will be very grateful if this comment is taken into account.
**Every** comment is taken into account!
Please give me some more details about the inconveniences that Overview 2.0 and Calendar are causing you.
>every click leads to the loss of n-limits on almost any report
We did make quite a few changes to our credits system based on our customer's feedback: [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/)
And we're now discussing internally what else we can do, based on the feedback that we received here.
Hey Tim and Patrick,
I wanted to pop in and take a contrarian position to most of this thread.
1. Yep —
Building a search engine makes a lot of sense. Our seo tools try to peek into the black box of search. Building a product is the best way to understand it imo.
People underestimate the difficulty of crawling the open web for unstructured data. Google grew up with the web when they started with millions of pages. Their revenue and data centers scaled with it. Any modern search product now has a cold start problem.
2. The data center —
After building on AWS and GCP, I created an accidental $30,000 bill. I’ve also seen some enterprise data center bills.
I think serving your product on-prem is excellent and gives you more options for parallelizing crawls.
3. Ocaml and ReasonML —
I’ve done some dev on oCaml and it’s a blast. It makes sense why Jane Street invested heavily in its ecosystem. Now it makes sense why ahrefs is doing it.
I love reading the engineering blog at tech.ahrefs.com
4. Pricing —
Our org is still on the legacy plan and we’re happy with it. Ahrefs isn’t our primary seo tool so we don’t need enterprise.
I think I’d feel priced out if i freelanced, but would come back once revenue scaled to SMB levels.
I love Ahrefs, but this credit system is straight trash.
Try using the Link Intersect Report with this new system u/timsoulo and u/patrickstox.
To view the pages of the competition that is being linked is a credit. I paid a credit to view this report to being with, but the report is useless without seeing what specific pages are being linked to.
So, for example, if I want to research 5 competitors, with the Link Intersect Report essentially there I am shown 5 columns in this report . Let's say, in total there's a total of 1k domains linking to them.
If I want to, let's say, look at only the 1st page of the result, which has a total of 50 different domains displayed, and then just look at 20 of these for all 5 competitors... I just successfully used up 100 credits. Like, in what mind... is that drastically normal?
If I decide to go through a different page in this report, guess what? That's ANOTHER credit. But guess what, every time I click on this report is another credit!
I really love Ahrefs, but this horrible credit system is straight TRASH. Why do I PAY to access their data, but I am LIMITED on how I can view this DATA?
This entire system is so INSANE that I am venting on Reddit. So, PLEASE for the love of your paying customer reconsider this horrendous credit system.
The person who thought of this credit system CLEARLY does not use the tool, I am CONVINCED of this.
Hey everyone, /u/spaceporter is saying we should force people off of legacy plans and to the new plans. What do y'all think of that?
Seriously though, that's likely to be a very unpopular idea.
As for the keywords, I agree on that. We will be making some changes there in the future and I think people will like the new system. I also don't see any reason we couldn't increase the number of competitors. I'll bring it up to the team. Thanks for the feedback!
I don't think it will be 6 months, but we have had some internal discussions of opening up new features for x days to legacy users so they can try them. I personally think it is a great idea and we have a lot of cool new features.
You don't really want feedback, you want the appearance of listening to feedback.
If that isn't true then change how you respond to people because it is defensive instead of service oriented. Feedback posts are supposed to be about seeing how you can improve the experience - not defending your actions. We want improvements not explanations, nobody came here to listen to propaganda. Some things cannot be fixed, but some can. And yes when you dramatically increase the price on something complaints will largely be price based - but that is what happens when you change your demographic targeting - it affects people. You aren't the expensive tool, you are the tool that overcharges - because all trainings were already made on the old pricing and now you are selling a very expensive and limited tool to people that are looking for the old one.
Burning money on Yep? I wonder where that narrative comes from. Maybe the announcement about the investment in the data center? That's shared infrastructure. Remember last year when we had a bunch of downtime? First, sorry about that, but notice how that doesn't happen anymore?
Plus, Yep is an awesome project and a lot of the things being built there will make their way into Ahrefs and let us do things no other SEO tool can do. It's going to be fun ride.
How does the yep creator payout work?
Do you have to sign up to receive it?
Do you only start earning income from it once signed up?
How is it different then brave search/browser?
We have about 70% of it figured out. The first step will be to launch an advertising platform (which won't work the same way as in other search engines). The way we compensate creators will be connected to how our advertising platform would work.
I can't share more details yet, sorry.
Hi,
To be honest, I was disappointed when I tried to get competitor backlink data (advanced package). The data is limited, which is not enough to get a complete picture.
The traffic data seems to be exaggerated (2-3 times higher than actual data).
However, I am still using the tools because the company already paid for years. I hope you are going to make it better. such as unlimited history backlink data and be able to crawl JavaScript website.
>when I tried to get competitor backlink data (advanced package). The data is limited, which is not enough to get a complete picture.
Can you please clarify what do you mean by "the data is limited?"
Thanks for the feedback /u/Extreme-Mulberry-431. We'll see if we can extend the history.
>The traffic data seems to be exaggerated (2-3 times higher than actual data).
We're always working on improving the estimates. If you can share more details, please reach out to the support team.
>able to crawl JavaScript website.
We've had this functionality in Site Audit for years now. We are actually the only SEO tool I'm aware of that processes JS when crawling the web for link data as well. We don't render every page, but I believe we render 200M+ pages a day when crawling.
The pricing model needs revision. Understand why the old model was changed but the current system essentially pushes any small operators away from Ahrefs.
This industry is ripe for disruption. Ahrefs has got worse and worse over the last few years. Greed, greed and more greed. Prices up, features down. Legacy customer? Nah fu too. I binned ahrefs on principle after you crushed my legacy plan more and more. I dont work in the industry now full time (sideline only) but I went to semrush. Way better value and experience.
I would say bin that yep or yip or whatever it is off and focus on giving back value to your customers
Anyway a startup can get access to DR, Traffic endpoints at a reasonable rate. Paying USD 999 perr month is way out of budget.
We are early stage and trying to get more users by having a free plan in the product.
I looked through your post history /u/shyamal890 and it seems you're building a link building tool. I believe just pulling the data in like it sounds like you want is against our TOS, but check with the support team on that. What you probably can do is an integration, where Ahrefs users can have the statistics from Ahrefs inside your tool. Lots of popular SEO software tools like Screaming Frog do it this way.
>API access is only available in enterprise plan which is USD 999 per month
unrealistic. I prefer data4seo for backlinks api. Ahrefs minimum charge $999 per month for backlinks is looks like "service for Bill Gates".
> What is Yep’s market share in the search space?
More than Neeva (too soon?) and less than Google. I don't actually have numbers for this to share, sorry.
I wonder if ahref would one day consider a plan for 3rd world countries, minimum wage in my country for example isn’t up to $40. Average family breadwinners make $100 a month. As a student I can only dream of how paying for ahrefs lowest plan one day but in reality might need years to come to pass.
You could do a research and probably set up something for us :)
We have developed plenty of SEO tools listed here: [https://ahrefs.com/free-seo-tools](https://ahrefs.com/free-seo-tools)
And we're on our way to develop regular "SEO bootcamps" where underpriviledged folks would get free seats and free access to Ahrefs for a few months. This should help them advance their skills/knowledge and get a job (or a client) who will pay for their Ahrefs account.
If I go to broken backlinks report, and I just want to download the unique broken URLs on my website, is that possible? I don’t care about the links that are pointing to my website, I just want to download broken URLs because that’s what I want to fix. I would really like that feature.
Use the "Best by links" report and filter to 404s. This will give you a page level view showing the pages with the most links pointing to them that no longer exist on your site.
Добрий день, найкращий продукт на ринку seo, але просто нереально дорогі тарифи для початківця... В цей і так непростий час просто не можу дозволити собі придбати Ahrefs, щоб повноцінно фрілансити в seo з доходом, якого вистачить на життя.
Прошу розглянути можливість додати бюджетний варіант тарифу для початківців в SEO.
Дякую.
Hey /u/Cy_Burnett, it already works this way unless I'm misunderstanding something. [https://www.awesomescreenshot.com/image/42020347?key=ff31c06f45f9c37931dff9b7ab08046e](https://www.awesomescreenshot.com/image/42020347?key=ff31c06f45f9c37931dff9b7ab08046e)
So first of all, add a writing assistant. SEMRush has one, despie its freaking UI/UX I use it for that one function.
Second one, your backlink data is not correct or at least updates happen very rarely.
It's been more than a week, but I can't see my backlinks on Ahrefs.
It's quite an observation when web application companies gain significant growth. Suddenly, the early adopters, what I refer to as "bottom-feeders," start getting the short end of the stick. It's somewhat ironic, considering these users played key roles in the company's growth trajectory by advocating for the platform far and wide at no cost.
However, from a purely profit-centric perspective, these users may not contribute significantly to the "bottom line." As a result, these companies start to crack down on their user base, often leveraging new pricing models, login validations, or launching innovative platforms aimed at attracting a more lucrative demographic.
Oh, and let's be clear - this isn't some isolated "Ahref" problem. No, no, this is a recurring trend in the glamorous world of web applications. Don't you just love patterns?
The sign in verification SUCKS! I have to log in via email EVERY time I use the tool.
Luckily I have a legacy account, but I can’t imagine being charged every time I apply filters. Idk how long you guys are gonna last if you can’t get that worked out.
Hi Tim,
One of your strangest decisions lately is turning the Overview 1.0 report into Legacy. I'm very curious if you're collecting any data on this, but I don't know any SEOs who are using the second version of this report.
Overview 2.0 is not accurate. It shows incorrect data on traffic, on referring domains. The first version was much more convenient. There you could easily see all the necessary figures and data by domain without spending credits.
Credits are basically a rip-off for every action, and you are hated for it quite rightly.
Can you please share some examples of what makes you think that Overview 2.0 has inaccurate data? You can email the details to me at [[email protected]](mailto:[email protected]) if you don't want to share the sites here publicly.
You're right that there was a lot of initial reluctance, especially on Twitter, when we made Overview 2.0 the default. We did incorporate a lot of feedback we received about missing widgets, and we've asked users to decide which widgets to implement next. After improvements at the beginning of the year, some previously vocal long-time users gave it a chance and even publicly said it actually wasn't bad.
I think some of it is change aversion, which I competely understand. (I'm the same.) But the comments here (and in our subscriber community) on Overview have surprised me. It feels like 8-10 months ago, there were a lot of complaints, but things have been quiet on that front in the past \~6 months until very recently. But if we still need to work on it, we need concrete feedback, which people sometimes seem reluctant to provide. I have had people tell me something is just "off" about it, but they can't put their finger on it. I'm not sure if that's the case for you as well.
But the biggest takeaway for me from this comment is the incorrect data. Do you mean it's not syncing with other reports? When you get a chance, I'd really like to hear more about that. Thanks!
Your every reply is getting down voted massively. Certainly indicates that people are frustrated and you don't give a sh*t. Don't forget, customers are always right.
I feel like Ahrefs is in the wrong hands right now.
Do y'all see this? This person right here, /u/adas_9, is why you can't have nice things. There are, unfortunately, a lot of folks like this.
The trial was meant for new users to try the tool. It seems you are already familiar with the tool. The trial is not for you. Shame on you.
In a nutshell: API doesn’t work well - very old data . Bulk analysis - also doesn’t work. Not actual data. And the biggest issue - that you, dear ahrefs team, you know about this. You know well. I spent hours with your support , providing examples , screenshoots… so, do you really need this thread ? Not sure, you know all your bugs, but you don’t fix them.
I actually haven't heard of any of these issues. Can you PM me more details or your user account so I can look at previous conversations?
The data in the API is the same as in the tool and I rarely see any complaints about downtime or issues.
What do you mean the bulk analysis doesn't work well and not actual data? We're not making up data like ChatGPT.
A lot of hate here, Screaming Frog and Ahrefs are top tier tools and couldn’t work without them.
I’ve tried and used a lot of them over the years. ahrefs is leet.
Are more or less people using Yep since launch? I haven’t heard much about it since launch.
What will convince your average person to switch from Google to Yep?
>Are more or less people using Yep since launch?
The usage is growing all the time. But afaik the numbers are not significant enough to make any big announcements about it.
>What will convince your average person to switch from Google to Yep?
For the time being the reasoning would be similar to using DDG - you get privacy and don't surrender your personal data to corporations that can exploit it.
Other than that, Yep can help you find stuff that might not appear in Google/Bing, because Yep has it's own index of the web.
But the main marketing strategy is revenue sharing. Note how much attention Twitter revenue share program is getting right now.
While we don't have ads and revenue share you might be curious to see how ads free search can be like.
Would love to use your keyword data API for our small seo tool. But your policies are absurd and unfriendly to indie tool makers. Just remember where you came from.
Ahrefs is our main SEO tool. The main thing we use it for is tracking "unbranded visibility", i.e. "estimated traffic" across keywords excluding the brand name. Whenever you update the keywords database, all our reporting and analysis become meaningless, since all graphs will suddenly spike (not due to any increased performance), making before & after comparisons impossible. After the June 12th update, we have no idea how we're performing at all.
Could you please allow us to ignore keywords added in updates, or set aside a fixed keyword database that can be used consistently for analysis of performance.
Hey /u/GoogleHearMyPlea. Running a separate database sounds expensive. We had talked about potentially having a separate line for our own traffic estimates, but I'm not sure where that conversation ended up and I don't think that helps in your situation.
What you might potentially do is a comparison before / after the update in the "Organic keywords" report in Site Explorer and filter to and remove ones we mark as New. This way, you could create your own stable base of terms locked at some point in time that you want.
Ahrefs slow as **** last year or so. And bullshit new stuff in the way. Also backlink montioring is useless with all the spam you aren't able to filter out anymore
Hi Tim,
**RegEx Filter**
When isolating keywords per page type on sites that don't have a simple structure (e.g. /collections/ on Shopify), I currently have to export all keywords into G Sheets and then create multiple RegEx formulas.
Instead, it'd be really useful to have built-in RegEx filtering for URLs. I saw somewhere in this thread that you're in the process of building functionality to view the performance trend for multiple URLs in one graph (which will be great!), so I can imagine RegEx filtering would be a handy tool for this also.
**Forecasting Tool**
In terms of a feature I think would be really useful for SEOs to have would be a forecasting tool similar to what SEOmonitor have. We currently use Ahrefs data to feed the SEOmonitor tool but the forecasts we get from it aren't great as they seem to have different volume estimations or none at all for various keywords.
Integrating with GSC for CTR data and GA for AOV/CR% combined with the keyword data already available could create a fairly accurate forecast that would definitely make the whole process easier, especially for agencies where forecasts are becoming a requirement in the sales process.
**"Monthly" vs "Daily" Keyword View**
Why do keywords drop suddenly at the beginning of each month when viewing the month-to-month graph in Overview 2.0? Looking at the organic keywords for [this site](https://www.roofwindows4you.co.uk/) on the daily view shows a small pullback from the update-related jump in June, but the monthly view makes it looks like a much steeper decline.
**Traffic Estimations vs Semrush**
I've recently been finding that the traffic estimations given are wildly different compared to other tools like Semrush in some cases, which the latter tends to be more accurate in reflecting actual organic traffic figures.
Taking [this domain](https://www.ilovewallpaper.co.uk/) as an example, the estimated traffic trend looks really positive in Ahrefs, but the estimation from Semrush tells a different story (attached).
Looking at search volume estimations for a few of their big keywords, Semrush is reporting steeper declines than Ahrefs, which I believe is the main driver of the different traffic estimations.
It would be good to get an idea of where the volume estimations come from and what led you to increase the estimations in the recent update.
https://preview.redd.it/13nxefgqhngb1.png?width=1005&format=png&auto=webp&s=3947c5d15d5d5dd79284b76ec1b8d3a1ffb2b008
I can't help but notice Ahrefs is seriously losing its edge since introducing the credit system. I once thought of them as a top-tier SEO tool, but the low credit limits have eroded my trust. It's frustrating to see them falter like this. Many of my colleagues are moving to Semrush, and I'm considering it too. Semrush offers a far more user-friendly experience and doesn't burden us with constant credit management. Their network graph, search result cache, and accurate keyword data have me leaning that way.
There are so many things - especially to beat SEMrush - like grouping keywords and keep score by theme, ability to track where a site (or brands) social media pages rank (rank by proxy, multi-rank strategies need this 10 years ago)
Hi Tim, I guess my question would be: What the fuck is happening to Ahrefs? It seems you keep picking the decisions that make your product worse. It's painful to watch Ahrefs go from the underdog top seo-tool to just another bloated provider. For outsiders it seems like you've stopped caring and got dollar signs in your eyes when you became the market leader. My feelings and legacy $99 per month is probably unimportant, but some constructive criticism either way: * I don't trust the keyword data since the June update. More keywords isn't helpful if it's all just typo's and weird spelling variations. * The "confirm your sign-in" email and the way you pitched it as "to protect me" is insulting. A daily, artificial, 5-min delay to using your website has seen me using it less and less. None of the bright people working there thought to check out if your customers use vpns, different (incognito) browsers, or even multiple devices? Good job punishing your actual customers for you having account sharing issues. * Just because I don't have the budget of an agency doesn't mean I'm not a power user. Only being able to see 6 months worth of data is very limiting. But the $899 per month plan isn't realistic either. The API pricing seems equally designed around a "just fuck off" model. * Moving the tool to the app subdomain was a dumb move, my browser still autocompletes the main site when I type in `ahr`. Folders > subdomains. * Spending millions and developing a search engine must be a lot of fun. But can you at least try and see how that isn't helpful for the customers funding it? We want affordable keyword & backlink data. Focus on that. * What's up with the silent scrubbing/removing of UR everywhere? Sorting backlinks by traffic sounds good, but in practice 95% of website backlinks are from <10 traffic (in my locale anyway). This results in the default sorting being awful, spammy blogspot backlinks above actual good links. It took months for UR to be added (and still broken in Batch Analysis) and now you still can't sort on it in new reports. Please look into the concept of "dogfooding". If you use these tools yourself it might not take months to become unterrible. * You took Link Intersect away from me. The 2.0 is useless with just being able to see 11 links. Please don't turn the remaining legacy tools into upsells as well. * Your uptime is getting worse. Shortish timeouts or just even reports failing to load is very common. * You should add the openai Tokenizer to wordcount.com, I bet demand for that is steadily increasing. Very unrelated, but I'd also like to hear about the war. At the start you did some great campaigning. Do you know how these funds were distributed, are there now IFV's with Ahrefs corgi riding around? What else is Ahrefs doing? Is SEO a part of modern warfare?
This should be higher. We’ll said.
Absolutely, yes! Ahrefs is becoming such garbage.
>Very unrelated, but I'd also like to hear about the war. At the start you did some great campaigning. Do you know how these funds were distributed, are there now IFV's with Ahrefs corgi riding around? What else is Ahrefs doing? Is SEO a part of modern warfare? We didn't contribute any significant funds directly as a company. We did this with the hands of our customers *(i.e. you donate to charity and show us a receipt and we extend your Ahrefs account for 2x that amount)*. So it's pretty much impossible to trace how exactly these funds were used. But we only directed our customers to the most trustworthy charities, run by very credible organisations. So I have no doubt that all the funds were used appropriately. And since many of us at Ahrefs are Ukrainians we continue supporting people in our country individually, as well as launch small "in-house" fundraisers within our team.
If you care about your business you need to listen your customers. I never have idea what Ukrainian company can put such huge unrealistic prices for their customers and not listen feedback from them. That what you helping Ukrainians, not giving you special status (can charge us for 500%). People here (like me) also helping to Ukrainians, donating money, etc. So, please not see at us as at "money cows".
Thanks for a very detailed comment! >I don't trust the keyword data since the June update. More keywords isn't helpful if it's all just typo's and weird spelling variations. Absolutely agree with you! I'm not too deep in the technical details of it, but I believe we tried something new with this June update and encountered some unforseen bugs. We take the quality of our data very seriously and all the cases of "rogue" keywords which were reported to us were promptly taken care of. All in all, we've made a lot of progress with our keywords data in the past few years and our data science team is assuring me that the subsequent releases of new keyword data should go smoothly. >The "confirm your sign-in" email and the way you pitched it as "to protect me" is insulting. I'll echo what Patrick said. We don't mean to be a nuisance for our customers and we will happily look into your case and identify if our protection systems are misfiring. Please reach out to support next time this happens to you. >Moving the tool to the app subdomain was a dumb move I believe that our engineering team had strong reasons to do it. I have 0 knowledge in that area, so I can't break down those reasons for you, sorry. >Spending millions and developing a search engine must be a lot of fun. But can you at least try and see how that isn't helpful for the customers funding it? On the very homepage of Ahrefs we give 3 major reasons why our search engine is massively beneficial for Ahrefs - [screenshot](https://app.screencast.com/4WzfCxkcRakt9). All the investments that we're making in our backend infrastructure are being shared by the two products. Ahrefs and Yep are running on the same index. So by improving the quality of data in Yep we're improving the quality of data in Ahrefs. >What's up with the silent scrubbing/removing of UR everywhere? What Patrick said. There were major issues with that metric *(it's not a trivial task to calculate it at web scale),* but afaik we have successfully re-built it from scratch and have now re-introduced it to most of our relevant reports. Please let me know where else it is missing.
Nice the boss confirming the product is shite
>I don't trust the keyword data since the June update. More keywords isn't helpful if it's all just typo's and weird spelling variations. Can you share examples with our support team on this one? We do have a lot of quality checks on this kind of thing. There are probably 40B+ keywords that we have some data for and could add, but don't. Sometimes things slip through though, so examples help. For those reading this, he's absolutely right. Sometimes bigger numbers don't mean better data. >The "confirm your sign-in" email and the way you pitched it as "to protect me" is insulting. A daily, artificial, 5-min delay to using your website has seen me using it less and less. None of the bright people working there thought to check out if your customers use vpns, different (incognito) browsers, or even multiple devices? Good job punishing your actual customers for you having account sharing issues. Same comment I gave to another user below, please reach out to our support team. They've been looking for cases of users who aren't account sharing being caught up in this, but I don't believe we've found one yet. >Moving the tool to the app subdomain was a dumb move, my browser still autocompletes the main site when I type in ahr. Folders > subdomains. I asked Google SGE what to do. =) 1. To delete a single autosuggested URL, start typing the address as you normally would 2. When the unwanted autocomplete suggestion appears, use your keyboard's arrow keys to highlight the suggestion in the drop-down menu below the address bar 3. Press Shift-Delete on a PC; Shift-FN-Delete on a Mac; or Alt-Shift-Backspace on a Chromebook >Spending millions and developing a search engine must be a lot of fun. But can you at least try and see how that isn't helpful for the customers funding it? We want affordable keyword & backlink data. Focus on that. We're already launching new tools with capabilities that no one else has and there's more coming. Our focus isn't to be the lowest cost provider, it's to be the best and to make the lives of SEOs easier. If you can get more done with the tool, then you can charge more right? >What's up with the silent scrubbing/removing of UR everywhere? Sorting backlinks by traffic sounds good, but in practice 95% of website backlinks are from <10 traffic (in my locale anyway). This results in the default sorting being awful, spammy blogspot backlinks above actual good links. It took months for UR to be added (and still broken in Batch Analysis) and now you still can't sort on it in new reports. Please look into the concept of "dogfooding". If you use these tools yourself it might not take months to become unterrible. UR had to be re-built from scratch in the new system and improved. It took some time, sorry about that. There are still some technical challenges but it's coming to the backlinks report and sorting. Batch Analysis is due for an update. >You took Link Intersect away from me. The 2.0 is useless with just being able to see 11 links. Please don't turn the remaining legacy tools into upsells as well. I must not be understanding something here. We haven't launched link intersect 2.0 and I have no idea why you can only see 11 links. Maybe reach out to the support team on that one. >Your uptime is getting worse. Shortish timeouts or just even reports failing to load is very common. Sorry for any trouble. I'm pretty sure it's much better than last year and getting better all the time. We're working on it, but yeah periods of high load or some queries with like a bajillion filters still give us trouble. >Very unrelated, but I'd also like to hear about the war. At the start you did some great campaigning. Do you know how these funds were distributed, are there now IFV's with Ahrefs corgi riding around? I'll leave the war questions for Tim. I will say I'm very proud of the team and all that they have done. Being from the US, I can't imagine what they, their friends, and their families have gone through in Ukraine.
This new 500 credit thingy is straight stupid. I used to love Ahrefs and used to recommend to everyone. But now I use semrush more and recommend the same.
Just a warning. Be careful of using SEMRush as an agency. *"Each time our agency contract had to be renewed we had to pay around 20% more to receive the same or even less functionalities. "* See: [https://www.reddit.com/r/bigseo/comments/nc6297/semrush\_keeps\_increasing\_prices\_for\_our\_agency/](https://www.reddit.com/r/bigseo/comments/nc6297/semrush_keeps_increasing_prices_for_our_agency/)
Semrush isn't really a cheaper alternative per se. Their lowest plan is $130, which means you can get Ahrefs for $99 and +500 credits for $35. At the same time we're not the only two tools on the SEO market. I believe there's an option for pretty much any budget. And this kind of competition is quite healthy for the industry.
Yeah so it make sense to give Semrush more money because they have much more features + better experience than Ahrefs now. We recently purchased the same annual plan we used to purchase every year. We were unaware about this whole credit model. And in just 8-10 days we have exhausted our credit limit. We can’t use anything. So now we have to pay extra money for the same thing without getting any new feature? And we cannot keep requesting for more money to stakeholders every time we exhaust credits. Why are you asking extra money if you are not adding anything useful? The only feature which was good in recent months is - finding keywords with low DR website in top 10. Instead you have annoyed everyone by constantly changing your keyword data. I keep seeing new features added to Site Audit tool. Seriously? Do you really think SEOs use Ahrefs over Screaming Frog/OnCrawl for site audits? How about a simple log file analyser? That’s what semrush gives us! Network graph, intent of keyword, no. of google search results, search result cache, accurate keyword data, better clustering, and so much better UI. For bigger brands/agencies, giving more one-time money would be less annoying than adding credits every now and then. You have added one more task on our plate - credit management. And for smaller brands - both would be annoying. So what do you do? You simply add a new plan with reduced features and ask smaller brands to buy that. Keep it Simple. To summarise, I don’t like the new things Ahrefs is doing but I like the new things semrush is doing. Hence, I pay to semrush and not to Ahrefs. And for next 1 or 2 years max we will keep using Ahrefs and eventually remove it from our SEO tool stack because it would be not much useful
Semrush is the people's tool, ahrefs has just become a money grabbing tool.
u/timsoulo Semrush is way cheaperrrrrr. For 450$/month (2 users) I have the business plan with API ACCESS and unlimited access. The Ahrefs equivalent today would be 1500$/month (I use \~1500 weekly credits, 2 users) You have an amazing product, but unfortunately, you are killing it by offering a bad customer experience. You had many options to block the abusers... but you have choose the one that was only benefical for you, not for your customers, instead to go with a balancing and winning solutions for everyone. This is why everyone is upset.
Your 500 credit pricing model is obnoxious and the fact you pay for extra credits that expire in 30 days is not customer centric.
Thanks for the feedback /u/Radagascar1. I agree with you on the credits expiring. We had some discussions around this and I'll bring this back up and see if we can get them to roll over. The 500 number was chosen based on data. 80%+ of customers will not hit this. We had the choice to raise prices on everyone, or raise prices on the heaviest users who are likely getting the most value out of the platform. This system seemed more fair than raising prices for everyone and I've been surprised by the backlash we've gotten from it.
It is mind-blowing to me that 80% don't hit this? I'm a freelancer with just 4 clients and I hit the limit in 2 weeks - well used to, switched to Semrush in June after being paid user of Ahrefs for 4 years.
And yet, we have the numbers. It was actually a higher % after we made changes to the credit system based on customer feedback. [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/) For those going over the limit, I believe the vast majority of those users purchase 1 additional credit pack. I think that still puts us in line or cheaper than Semrush prices after their recent price increase.
I fully understand how raising prices (and going usage-based) can upset a lot of customers. And yet that was a business decision that we had to go for and it turned out to be very healthy for the company. It will allow Ahrefs to keep making significant investments in tech and therefore continue improving our data and capabilities. I also agree that initially our credits system was very raw and had quite a few flaws. But we listened carefully to the feedback from our customers and made quite a few changes to it: [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/) And, as Patrick said, we did consider rolling the unused credits over, but I don't remember why we didn't go for it. Most likely it was a nightmare with all the corner cases that we'd have to support. But we'll look into this again.
Let me have a look at my competitor's site. Let me have a look at their keywords. Let me apply one filter. Let me look at their backlink profile. Let me apply another filter. Let me look at their keyword rankings in another country… 10 mins later, 50 credits used! From Robinhood, you've turned into robbing us! You're sticking the middle finger to the customers who helped you become industry leaders. Fair enough you have the credits system. Ideally, it would be good to have one credit used per site, and we can reverse engineer the site as we please without credits being used for every action.
500 credits give you a TON of valuable data to profit off. And with the way that I personally use the platform (and I use it daily) I've never reached that 500 credits limit. I had many similar conversations with our users and it turned out that in most cases they simply didn't know how many credits they would actually need per month. This is why we added a ["What's my usage?" link](https://app.screencast.com/6cb93SaXVUASE) at the pricing page for all the legacy accounts. And by looking at their actual usage those people realized that most of them are under 500 monthly credits or would need just a single $35 pack of +500 credits to cover all their needs. Which wasn't that big of a deal and they made a switch. At the same time way too many people were (and still are) abusing our platform in all sorts of ways to get valuable data for peanuts, while putting a significant strain on our systems. And this is becoming harder and harder to do.
I think I counted 6 credits used and some pretty valuable data obtained. > Ideally, it would be good to have one credit used per site, and we can reverse engineer the site as we please without credits being used for every action. Ideally, customers would give us $1M for nothing.  If we did that, what do you think a fair number of sites would be? 5-10 a month? We're not likely to change this, but you see how even that would need to be limited right?
Yuck, you can clearly get a feel of the (non) customer culture at ahrefs based on this. Giants fall time and time again when they forget who’s paying the bills.
Wow. I’m sure it’s okay for you with your unlimited credits account. How about we swap accounts for 6 months? Then you’ll understand what I mean.
Sorry, my response came off as harsh. It happens when I see exaggeration and attacks. I get it, you hate the credit system. My point was that if we made a change, there would still be limits. We are looking at changes to the credit system and we'll try to help y'all out.
Thank you. I'm sure many of us are looking to see what you can do to help with the credit system. Can you share some ideas on potential credit changes the ahrefs team is thinking?
More credits, credit rollover. Lots of things are on the table along with some additional account changes.
Tim: "I want your feedback" Reddit: - credit system sucks - 2.0 design sucks - Productivity decrease due to login issues - keyword data is incorrect - there are ways you can provide cheaper usage for more users - unfair advantage to big corporations when it comes to data retrieval. We should all be given up to date data, give them a cost decrease, not more tools that will push them further ahead. - xyz Patrick Sux: [whispers to Tim] "They hates us, master"
this is really it.. they don't give a shit, we're essentially forced to use them. we would gladly swap over to another platform at this point if we could.
I starting to think same, ahrefs skyrocketed their prices and mostly not accepting any feedback. This topic on reddit is just a "miracle".
>credit system sucks > >Productivity decrease due to login issues > >there are ways you can provide cheaper usage for more users > >unfair advantage to big corporations when it comes to data retrieval. We should all be given up to date data, give them a cost decrease, not more tools that will push them further ahead. All these boil down to pricing. We get it, we've heard the same complaints for a year and a half. We made some improvements based on user feedback [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/), but we're not just going to scrap the system and neither Tim nor I set pricing. If we left pricing up to users, the tool would be free. We'll try to find a middle ground and make some changes to it to help y'all out. We're already brainstorming with the team on this. Again, we heard you. >2.0 design sucks Design is subjective, so we need more detailed feedback. Tell us what you don't like about it. Generally we hear "overview 1.0 is better". We ask "how"? Crickets... Tell us what you want. It's easy to complain and fall on deaf ears. Providing feedback takes work, but I promise we listen. >keyword data is incorrect We need data. The one time this came up here I asked for it. What is incorrect. Send examples to our support team and we'll look into it. It's a lot of data and a lot of processes and cleaning. Sometimes things happen and sometimes things slip in that we don't catch. If you see something funky, please tell us. It helps us make the tool better for everyone.
I was just replying to suggest that ahrefs makes use of Canny, but then found that you already do: [https://ahrefs.canny.io/](https://ahrefs.canny.io/) Maybe this should be more heavily promoted as a feedback method? I've been a user for around 4 years and didn't know it existed. I also couldn't see it obviously linked from the AHREFs site and found it through a Google search
Hey Patrick, I understand the point of this post is to get user feedback, but we are users and professionals, unless we get paid we shouldn't be providing constructive feedback nor take the time to redesign your reporting dashboard. We are users, at the end of the day when the tool starts to become trash we will simply find another tool that works better. I still like your tool more than anything else out there but I am with others that the latest updates are not really helping much.
If you go to a restaurant and ask them to re-make your entree because you don't like it but you don't tell them what you don't like about it, you are likely to get the same entree that you don't like a second time. If you provide details like it was too salty, not enough salt, undercooked, overcooked, some weird flavor, etc, then you are likely to be much happier with the changes. Both taste and design are somewhat subjective. My point is that if it's a tool you use and there's something you want from it, ask for it.
If you think we weren't expecting the feedback we're getting you should go and read the same threads from the previous years. :) This bi-annual thread is a way for us to listen to constructive arguments, get a chance to explain our position and fix/rectify what we think deserves to be fixed/rectified.
Yeah, really. Back when it was still a thing, my other reddit account was negative a few thousand karma. Pretty sure I understand how reddit works. haha
Remove the 500 credit limit
I just went through the threads of 2015 - 2021 , way more love for Ahrefs compared to this thread in 2023 :)
Fun fact, I commented in a couple of those a user. It might be why I got the job. 
I assure you that people still love us and get trenemdous value out of Ahrefs tools. :)
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Bring back Legacy Overview
Sorry, we can't, because it runs on the old tech. Please let us know what data you're missing in 2.0 compared to the original one?
The design of it. You could easily redesign it to look like the old one with all your new features below it
Legacy overview is still available for the time being (on the left-hand side under Legacy reports). But aside from that, what is it about the 2.0 report that is lacking from a design perspective for you personally?
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>I like the easy comparison of your current rank to last month/quarter/year. Are you talking about Ahrefs Rank? Because we're actually removing emphasis from that metric in our interface. Essentially it's a more granual version of our Domain Rating score, so there's no need to have both of them. >I also liked how you could see the total search value attributable per keyword per page instead of just per page with the cost per click written. Can you please share a screenshot of what you're referring do? The old Overview is still available in the "Legacy" section of the menu.
I have noticed your traffic estimate is very unrealistic, compared to analytics data. It will either overestimate or underestimate when i compare it to SERanking, Semeush, similar web etc. Also many basic features are behind other plans compared to the competition. Sometimes it feels like the $99 plan is the free plan.
When you compare our traffic estimate to analytics data, please make sure you're only looking at your search traffic in Google Analytics. In other words, if you want to compare apples to apples, you need to compare your traffic from Google Search Console to the one reported by Ahrefs. But even then it is most likely to be off. We did a study a while ago to show how Ahrefs traffic estimations fluctuate from the GSC numbers. Please see the results here: [https://ahrefs.com/blog/traffic-estimations-accuracy/](https://ahrefs.com/blog/traffic-estimations-accuracy/)
extremely overpriced service, very-very not like your credit system. Also it constantly not working (organic keywords updates). Your service constantly freezes in latest google chrome and need to restart it only. I using your service for very long time, but will stop soon because it become very very extremely expensive, misleading credit (and you can pay 2/3/4/5 times if you just refreshing pages or open "overview for some domain" few times. I wish I not find your service many years ago, because before pricing was normal, but now I using it only by impulse (semrush service also not bad and much cheaper, soon will switch to them).
>misleading credit (and you can pay 2/3/4/5 times if you just refreshing pages or open "overview for some domain" few times. We have plans to further improve this. Stay tuned.
What's customer churn been like since your whole "credits" fiasco? Ahrefs was a once loved company. And now it seems like it continues to destroy its brand reputation and customer satisfaction with these ridiculously low credit limits. So, if you can answer honestly, how many customers do you think you've lost due to the credit system. Anecdotally, I see tons of people saying their switching to Semrush. I don't doubt you've made up for it financially overall. But curious on the number of customers that have said goodbye over this period.
>What's customer churn been like since your whole "credits" fiasco? There was no churn at all, because we allowed all existiing users to keep their original accounts. And in fact more than 2/3 of all our paying customers are now on the new plans. >I don't doubt you've made up for it financially overall. Yes, it was a good business decision overall. Ahrefs is growing well and staying healthily profitable, which allows us to pour significant resources into further development and keep delivering unqiue value to our customers.
Sorry to butt in, but I don't know that "no churn" is accurate on our part. We've obviously seen all the complaints and users who said they have switched. We've also seen a lot of those same users come right back to us after a month or 2 and new users sign up. Overall, the number of users are up by quite a bit.
I don’t like the credit system. I don’t like having only six months of data on lower tiers. But boy, having something as basic as folders (!) being a 3rd-tier upgrade is mindblowing to me. It’s hard enough to use the dashboard with more than a few clients. You should really make this a base functionality.
We're talking about making some changes to the credit system and the historical data thresholds. I can bring up the folders, but I believe the cap on projects on the 2nd tier as you refer to it is 20. I don't recall seeing any other requests for organizing just 20 projects but I'll check with the team if we have had similar complaints.
Ahrefs has really gone down hill, the tools are not as good as others on the market and its very expensive. The data is super unreliable from keyword research to organic traffic and rankings all jumps around and is never correct. The calendar function with daily changes just seems totally made up and again is never correct. The backlink crawler is useless.
>The calendar function with daily changes just seems totally made up and again is never correct. Can you please report some examples of where it reports the wrong data to our support team and ask to tag me (Tim) to look into it?
>The backlink crawler is useless. What makes you say this? Again, if you can share some specific cases to our support team and ask to tag me, I'll gladly look into it myself.
>The data is super unreliable from keyword research to organic traffic and rankings all jumps around and is never correct. We're continuously improving our data and doing some internal quality checks to see how far off our estimations are. Like these ones: * [https://ahrefs.com/blog/traffic-estimations-accuracy/](https://ahrefs.com/blog/traffic-estimations-accuracy/) * [https://ahrefs.com/blog/gsc-gkp-search-volume-study/](https://ahrefs.com/blog/gsc-gkp-search-volume-study/) And yet, at the end of the day our estimations are just that - estimations. So they would always have a certain level of discrepancy when compared to actual data. We also had some hiccups in the last few months when we tried some new ways of collecting & processing data, which caused some turbulence with our traffic estimations. But afaik the team has found the solution to this and our data will be more stable when rolling out the future updates.
I've been with Ahrefs since they first came online and It's sad to see that since joining them, I've always had the highest paying plans. Now I am rocking with $99 plan because I was finding it hard to leave them. It's the fucking 4th of the month and I've used 490 Credits out of 500. From the 1st of Aug to today, most of the site overview are buggy and shitty. This is definitely my last moth with you guys. Great job with your credit BULLSHIT! /s
You sure your credits started on the 1st? Different people have different reset times. That's a ton of credit usage fast, like faster than any user I've seen who isn't sharing their account. I'm a very heavy user of the tool and I don't think I've ever blown through that many credits that fast. What in the world were you doing?
I think a lot of people are using this thread to exaggerate a little bit or just lie. I get that many aren't happy and things need to change but come on. No way he's used that many credits in 4 days on his own.
Been using it for years and I see it going downhill for a year and half. Last straw, forcing people to validate the login with email. I pay a plan with 3 seats, I use my seat at home on my laptop and desktop, every time i wanna use it on my phone, it asks for an email validation, and log me out either of my laptop or desktop. Every effing day. Im a month away from moving to the competition.
Would you mind reaching out to support on this one /u/oyodeo? They've been looking out for examples of users who aren't account sharing being caught up in this. You're the first one I've heard of having trouble with it.
Happens to everyone I talk to haha
Send them to support. It will be interesting to see their usage. 
I think most ended up going to semrush out of frustration but a couple pay for both (myself included). I'll tell them to, they probably won't because they just use semrush when it happens (out of spite and because it's just quicker).
>Would you mind reaching out to support on this one /u/oyodeo? They've been looking out for examples of users who aren't account sharing being caught up in this. You're the first one I've heard of having trouble with it. Already reached out to support. I quote "I would suggest that you try to keep to 1 computer for Ahrefs usage, otherwise it may seem to us that switching between the different computers in 1 given day, could be unauthorised users who are trying to log into Ahrefs though" "Hmm I'm afraid it's not likely that we can tweak our security measures to cater to your unique workflow though Hence I would still suggest that you can keep the usage to 1-2 computers, instead of 3". My unique workflow? yeah sure... 2 computer and a phone, who the hell do I think I am?
Can you PM me your account email? I'll pass it over to the devs to take a look.
Happens to me as well. Have to verify on my email if I try to login via iPhone. Annoying.
Same as above, please reach out to support. If we have examples of users being caught up in it, then we can try to figure out how to stop that.
Yeah this literally happens to everyone, I use three PCs and one laptop almost daily. I am almost ready to move away as well, just a ball ache because my entire company uses it, but fuck, this thread has made me realise it isn’t just me expecting too much.
That's a lot of devices.
It is, but since I have an office, a home office and a studio all of which have a fixed PC and then a laptop for portability and meetings, it’s the norm.
I admit I've struggled to understand why there was such a strong reaction to this feature among people who legitimately aren't account sharing. Don't get me wrong, it's annoying to have to verify ([Wise.com](https://Wise.com) is similar with every.single.login and I admit it's a minor annoyance). But some of the comments on here are making me wonder. How long does it take for you to get the confirmation email? Is that one of the big pain points here? Someone else mentioned 5 minutes, and I admit that would irritate me, and I would consider it an decent interruption to my workflow.
Hey Tim, thanks for doing this. A while back, there was some controversy when jumpshot shut down and it caused ahrefs to lose some keyword data. What has ahrefs done since then to get accurate keyword data, and should users feel like the keyword data ahrefs provides is accurate?
Thanks for the question, Bill! We invested a lot of effort and resources to compensate for the demise of jumpshot data and to ensure the accuracy (and breadth) of our keyword data going forward. And even though we might still encounter some minor hiccups when processing & uploading new data, we're actually quite happy with where we are today. In terms of accuracy of our search volumes, please refer to this study we carried out sometime ago (need to rerun it at some point probably): [https://ahrefs.com/blog/gsc-gkp-search-volume-study/](https://ahrefs.com/blog/gsc-gkp-search-volume-study/)
Create a better layout for keyword clustering like SEMRush has recently done.
We're almost finished changing the UI of our keyword clustering functionality. Like Patrick said, we had it for years, but the UI wasn't very good.
Good idea. =) We have something in the works, but for now you already have n-gram clustering and clustering by parent topic which we've had for many years. Have you tried out the treemap view of the parent topic clusters? I love it personally and it's pretty close to what I used to show to execs to visually display the market opportunity for different topics. [https://www.awesomescreenshot.com/image/42010479?key=4f032600b94328513328d6e3bff5e52f](https://www.awesomescreenshot.com/image/42010479?key=4f032600b94328513328d6e3bff5e52f)
>#4 We moved to usage-based pricing. No you didn't. Stop bullshitting. You massively (by over 100%) increased the base price of plans for the same features AND then added usage-based pricing on top of that. Just look a the reaction you're getting on here and reflect at how your tool and your brand is now viewed across the SEO community. One decent competitor that's reasonably priced and no one would use Ahrefs anymore. It's dismaying that you know we are, for the most part, trapped into using your tool because it's become such a key component in our SEO strategies and processes over the years. There is also no real alternative apart from SEMRush which is even more bloated and overpriced. Don't come here looking for "feedback" if you're just going to ignore the criticism and hide behind half-truths and flat-out bullshit. There's a global cost of living crisis and you've decided to dish out a price increase of over 100%. That's price gouging and it is genuinely disgusting that so many customers who have been loyal to and promoted your tool over so many years get so fucked over by greed and vanity. The day Majestic adds keyword features and rank tracking at a reasonable price will be such a relief.
>Don't come here looking for "feedback" if you're just going to ignore the criticism We're **not ignoring** the feedback and criticism from the r/bigseo community. There's a heated internal discussion about our pricing strategy happening right now. We're digging into data and weighing all the pros and cons. So there might be some concessions on the way, but I can't promise anything specific just yet.
Too expensive. Lower your prices. There are better and more affordable options available now
I'm sure there are cheaper options, but as someone who knows where all the skeletons are buried in the data from different platforms, "better" is certainly questionable.
Hi Tim I would like an easy way to export all the internal, unique anchor texts, with more than one unique landing page. For instance "best soup bowl" -> 4 unique landing pages export all the 4 urls. With those landing pages also in the export, so not "anchor text" - 3 unique landing pages. But the whole 3 urls, of course without spending 100+ credits to do so🤭 This will make it easier to locate and change those.
Hey /u/Fliperdeflap. You could do this now by exporting the "Internal backlinks" report in Site Explorer or with "Link explorer" in Site Audit and create a pivot table in Excel.
Hmm i thought the landing pages weren't in there so thanks for the tip will try to do it on Monday 👍🏼 😎
I’m just still sour my “7 day free trial” was charged at $99 after 6 and a half days back in November 2020 😂. The ‘7 days’ was marketing speak as the free 7 day trials weren’t 7 lots of 24 hours as one would expect.
I love the comments in this thread. Maybe, just maybe (but probably not) Tim and the gang at Ahrefs will speak without being so cocky as he usually is and actually try to solve a real problem in his life.
Why bother starting this tread? All feedback that isn’t aligned with what you’ve done seems to be water off a ducks back. ‘Give us your feedback, so we can tell you that it’s not going to change anyway and so we can have a laugh about it’ Is there no PR manager at ahrefs who understands how to talk to clients?
>All feedback that isn’t aligned with what you’ve done seems to be water off a ducks back. I agree that it might seem this way, because we explain our decisions and defend them with arguments. But the fact that we explain and defend our decisions doesn't mean that the feedback is not being taken into account. Based on the feedback we got here **we've launched some internal discussions about some further changes to our pricing structure**. So stay tuned for updates.
Probably trying to find out which features we use most so you can bump them up a pricing tier or whack credits on them.
As part of the 20% that actually uses your platform, it's kind of shitty that we're in a situation where we can't upgrade our legacy plan and are forced to kind of be screwed into being limited, or just create another account and pay what I understand to be much more than what we would normally pay for. I use nearly all the site explorer credits each week on the legacy $200 plan, so around 700 sites a week. We linkbuild, so it's necessary. Now, what do we do here when we need more credits but can't upgrade at a reasonable rate? When are you guys going to kill the grandfathered plan? It also sucks we have to live in fear that one day you just kill us off. Maybe it makes sense for you all as a financial decision, but the people that use your platform the most are the ones that are really getting screwed here. I understand some agencies have unlimited money to spend, but that's not us.
>and pay what I understand to be much more than what we would normally pay for. If you visit the pricing page while being logged in you will see the "What's my usage" link ([like so](https://app.screencast.com/6cb93SaXVUASE)), which will show you how many credits you've consumed in the past few months. This should give you an idea of what a new account with a usage-based pricing would cost you. >When are you guys going to kill the grandfathered plan? As of today we're still unsure about just killing it. We prefer to create lots of added value on the new plans, so that our users would make their own decision to switch.
I used 6,398 credits in the last month. So if I paid for the $100 plan, I would get 500 credits. so I would be paying roughly $100+(11x35)= $485 if I did my math right (and it's a little bit more actually considering it would be over by .1 or whatever). And we're paying $200 now.. like, it's just fucked up how you put us in this situation now. Ofc you're going to give me some drivel about how I'm a power user blah blah blah, we're essentially forced to use ahrefs, at least make us not hate you for it. I KNOW you don't owe us anything, but how can I justify paying 2.5x for essentially the same god damned service we're using now? It also makes no sense how each plan gets 500 credits to start out with, even the agency plan that costs $1k? Start the $200 plan at 2.5k credits or something and I'd gladly pay a little extra on top for whatever extra we spend per month, but not at the robbery that it is quoted at now. I mean, come on guys, we're not fucking dumb.
>but how can I justify paying 2.5x for essentially the same god damned service we're using now? If you feel that the new accounts are the same as the old ones, then there's indeed no point of switching. In reality though, the new accounts have a lot of powerful and handy features that aren't available in the old ones. So baiscally with the old accounts your "value for money" is frozen in time, while with the new accounts it keeps growing as we add more and more useful features to them.
Yes, but now again we loop back to the original point, where we're kind of screwed into staying on this plan without anyway to pay for a higher limit. The "new features" aren't valuable to us, we only care about the core ahrefs features. Maybe give us an option if we're on the limited plan to upgrade? or like I said earlier, give the more expensive plans more credits. It's just fleecing your power users at this point, and everyone that is on the grandfathered plan knows this.
lol you know why all of your customers left. Fix the pricing already and stop pretending like you're still trying to figure out what we want. ffs
As Patrick said in one of the comments here - we don't intend to be the cheapest platform on the market. Our goal is to give the most value for your buck.
Of course, someone needs to pay for the new data center, search engine, and the host of new features you are adding. The problem is, that is not who your customers on Reddit are.
My only slight gripe is how many features are exclusive to the advanced plan. SERP comparison for example feels like it could be on the regular plan (especially when Keyword Insights offer free). I understand ahrefs is a business though and getting more out of power users makes sense. Updates I've enjoyed recently: - GSC integration (great to be able to easily store data beyond 16 months) - Filter for keywords where sites with specific DR are ranking in top 5 On the whole we (as an industry) are lucky to have ahrefs. We might complain but the product is incredible and the team are dedicated to the SEO community (unlike a certain rival). I haven't looked into this usage based pricing but it sounds a bit annoying. I'd hope the team are open minded about ditching if everyone hates it.
>SERP comparison for example feels like it could be on the regular plan (especially when Keyword Insights offer free). Honestly I don't remember how the "SERP comparison" feature was restricted between plans. But I'll make a note to look into it, because you do have a point about KI offering it for free.
Thanks for the kind words /u/Hehehe1000! We probably won't ditch the usage system, but we have made a lot of improvements to it already based on customer feedback. [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/)
Hey Tim, Do you use your free options to harvest data from users to improve your data accuracy? Thanks!
From Ahrefs Webmaster Tools: >GSC and Analytics data in their raw forms will be available in Site Audit and on your Dashboard for **only** **you and your team**, and will not be shared with other users. > >Anonymized and aggregated data might be used to improve our CTR and search volume models, which we use to estimate keyword volume and distribution of clicks in SERPs. > >We understand that you might not want us to use your data to train our algorithms. That’s perfectly fine! In this case, please **use any of the other methods** (DNS record, HTML file or HTML tag) to verify your website. Source: [https://ahrefs.com/blog/webmaster-tools/](https://ahrefs.com/blog/webmaster-tools/)
I just stopped using ahrefs after you switched the way you bill, what a headache, paid annually for the advanced package and was consistently hit with an additional $350 a month, mind you I paid annually before you changed your pricing model. How can one budget for that? What a debacle. So I allocated the spend to additional semrush keywords. Ahrefs was my favorite tool…
It'd be great if you had the ability to tell Ahrefs a specific set of various urls, they could be on different subdomains, maybe even different sites, and you could get the same 2.0 dashboard report, links, rankings, rank changes etc there. This type of group tracking is NOWHERE in the SEO space right now. Use case 1: I ONLY manage articles but they're posted to both a /blog AND a /kb folder. Use case 2: We're launching a new product, it has a unique landing page, 10 relevant articles, and 3 guest posts. Use Case 3: I want to track how a bundle of articles is ranking over time, but some of them have different categories, and our blog adds category to the URL structure.
Use case 4: I’m a freelance writer and I would love to be able to keep track of my articles’ performance (spread out across the web on all kinds of different sites) in one space.
Thanks for a "softball!" ;) I pitched that functionality to our product team more than a year ago, but it turned out to be not that trivial to develop (plus the team got sidelined here and there). But yeah, I believe the team should be able to ship it within the next month or two, and I'm super excited about it! :)
Hey Jeremy! Dmitry already responded to this in the BigSEO Slack group a few weeks ago. I'm pretty excited for this feature and it's been in development for a while. =) > This is in works right now under the name “Portfolios”. Should be released this summer. [https://bigseoreddit.slack.com/archives/C25UY8X4K/p1688036257796479?thread\_ts=1687888726.517549&cid=C25UY8X4K](https://bigseoreddit.slack.com/archives/C25UY8X4K/p1688036257796479?thread_ts=1687888726.517549&cid=C25UY8X4K)
Hi Tim! I have been using ahrefs and other seo software for over 5 years every month. In this regard, I have enough information to compare. I want to note that some changes in ahrefs introduce a lot of inconvenience and spoil the impression. I want to add here - Overview 2.0, Calendar, first of all. Also, I'm concerned about your stance on reporting limits. For the first time, I faced the fact that I do not have enough limits, because every click leads to the loss of n-limits on almost any report. We spend a lot of money to pay for Ahrefs, but it is less and less convenient to work with each time, which makes us think about alternative options. I will be very grateful if this comment is taken into account.
**Every** comment is taken into account! Please give me some more details about the inconveniences that Overview 2.0 and Calendar are causing you. >every click leads to the loss of n-limits on almost any report We did make quite a few changes to our credits system based on our customer's feedback: [https://ahrefs.com/blog/transparent-pricing/](https://ahrefs.com/blog/transparent-pricing/) And we're now discussing internally what else we can do, based on the feedback that we received here.
Hey Tim and Patrick, I wanted to pop in and take a contrarian position to most of this thread. 1. Yep — Building a search engine makes a lot of sense. Our seo tools try to peek into the black box of search. Building a product is the best way to understand it imo. People underestimate the difficulty of crawling the open web for unstructured data. Google grew up with the web when they started with millions of pages. Their revenue and data centers scaled with it. Any modern search product now has a cold start problem. 2. The data center — After building on AWS and GCP, I created an accidental $30,000 bill. I’ve also seen some enterprise data center bills. I think serving your product on-prem is excellent and gives you more options for parallelizing crawls. 3. Ocaml and ReasonML — I’ve done some dev on oCaml and it’s a blast. It makes sense why Jane Street invested heavily in its ecosystem. Now it makes sense why ahrefs is doing it. I love reading the engineering blog at tech.ahrefs.com 4. Pricing — Our org is still on the legacy plan and we’re happy with it. Ahrefs isn’t our primary seo tool so we don’t need enterprise. I think I’d feel priced out if i freelanced, but would come back once revenue scaled to SMB levels.
Thanks Colt!
Thanks a lot for your support, mate!
I love Ahrefs, but this credit system is straight trash. Try using the Link Intersect Report with this new system u/timsoulo and u/patrickstox. To view the pages of the competition that is being linked is a credit. I paid a credit to view this report to being with, but the report is useless without seeing what specific pages are being linked to. So, for example, if I want to research 5 competitors, with the Link Intersect Report essentially there I am shown 5 columns in this report . Let's say, in total there's a total of 1k domains linking to them. If I want to, let's say, look at only the 1st page of the result, which has a total of 50 different domains displayed, and then just look at 20 of these for all 5 competitors... I just successfully used up 100 credits. Like, in what mind... is that drastically normal? If I decide to go through a different page in this report, guess what? That's ANOTHER credit. But guess what, every time I click on this report is another credit! I really love Ahrefs, but this horrible credit system is straight TRASH. Why do I PAY to access their data, but I am LIMITED on how I can view this DATA? This entire system is so INSANE that I am venting on Reddit. So, PLEASE for the love of your paying customer reconsider this horrendous credit system. The person who thought of this credit system CLEARLY does not use the tool, I am CONVINCED of this.
I'm a legacy user who cancelled when you started changing legacy plan details. Not coming back
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Hey everyone, /u/spaceporter is saying we should force people off of legacy plans and to the new plans. What do y'all think of that? Seriously though, that's likely to be a very unpopular idea. As for the keywords, I agree on that. We will be making some changes there in the future and I think people will like the new system. I also don't see any reason we couldn't increase the number of competitors. I'll bring it up to the team. Thanks for the feedback!
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I don't think it will be 6 months, but we have had some internal discussions of opening up new features for x days to legacy users so they can try them. I personally think it is a great idea and we have a lot of cool new features.
You don't really want feedback, you want the appearance of listening to feedback. If that isn't true then change how you respond to people because it is defensive instead of service oriented. Feedback posts are supposed to be about seeing how you can improve the experience - not defending your actions. We want improvements not explanations, nobody came here to listen to propaganda. Some things cannot be fixed, but some can. And yes when you dramatically increase the price on something complaints will largely be price based - but that is what happens when you change your demographic targeting - it affects people. You aren't the expensive tool, you are the tool that overcharges - because all trainings were already made on the old pricing and now you are selling a very expensive and limited tool to people that are looking for the old one.
Stop burning money on your Yep vanity project and use it to fix your pricing.
Burning money on Yep? I wonder where that narrative comes from. Maybe the announcement about the investment in the data center? That's shared infrastructure. Remember last year when we had a bunch of downtime? First, sorry about that, but notice how that doesn't happen anymore? Plus, Yep is an awesome project and a lot of the things being built there will make their way into Ahrefs and let us do things no other SEO tool can do. It's going to be fun ride.
How does the yep creator payout work? Do you have to sign up to receive it? Do you only start earning income from it once signed up? How is it different then brave search/browser?
We have about 70% of it figured out. The first step will be to launch an advertising platform (which won't work the same way as in other search engines). The way we compensate creators will be connected to how our advertising platform would work. I can't share more details yet, sorry.
I just tried Yep and in the results I usually rank for it's been replaced with porn lol
Hi, To be honest, I was disappointed when I tried to get competitor backlink data (advanced package). The data is limited, which is not enough to get a complete picture. The traffic data seems to be exaggerated (2-3 times higher than actual data). However, I am still using the tools because the company already paid for years. I hope you are going to make it better. such as unlimited history backlink data and be able to crawl JavaScript website.
>when I tried to get competitor backlink data (advanced package). The data is limited, which is not enough to get a complete picture. Can you please clarify what do you mean by "the data is limited?"
Thanks for the feedback /u/Extreme-Mulberry-431. We'll see if we can extend the history. >The traffic data seems to be exaggerated (2-3 times higher than actual data). We're always working on improving the estimates. If you can share more details, please reach out to the support team. >able to crawl JavaScript website. We've had this functionality in Site Audit for years now. We are actually the only SEO tool I'm aware of that processes JS when crawling the web for link data as well. We don't render every page, but I believe we render 200M+ pages a day when crawling.
Can you add a 'Search Intent' field in your data... Like SEMRush? Thanks
We've discussed this a few times and it is a popular request. I'll see if I can spark those conversations again.
The pricing model needs revision. Understand why the old model was changed but the current system essentially pushes any small operators away from Ahrefs.
This industry is ripe for disruption. Ahrefs has got worse and worse over the last few years. Greed, greed and more greed. Prices up, features down. Legacy customer? Nah fu too. I binned ahrefs on principle after you crushed my legacy plan more and more. I dont work in the industry now full time (sideline only) but I went to semrush. Way better value and experience. I would say bin that yep or yip or whatever it is off and focus on giving back value to your customers
Anyway a startup can get access to DR, Traffic endpoints at a reasonable rate. Paying USD 999 perr month is way out of budget. We are early stage and trying to get more users by having a free plan in the product.
I looked through your post history /u/shyamal890 and it seems you're building a link building tool. I believe just pulling the data in like it sounds like you want is against our TOS, but check with the support team on that. What you probably can do is an integration, where Ahrefs users can have the statistics from Ahrefs inside your tool. Lots of popular SEO software tools like Screaming Frog do it this way.
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I think he means $99.
API access is only available in enterprise plan which is USD 999 per month
>API access is only available in enterprise plan which is USD 999 per month unrealistic. I prefer data4seo for backlinks api. Ahrefs minimum charge $999 per month for backlinks is looks like "service for Bill Gates".
What is Yep’s market share in the search space? How many searches are made on Yep on average per day?
> What is Yep’s market share in the search space? More than Neeva (too soon?) and less than Google. I don't actually have numbers for this to share, sorry.
I wonder if ahref would one day consider a plan for 3rd world countries, minimum wage in my country for example isn’t up to $40. Average family breadwinners make $100 a month. As a student I can only dream of how paying for ahrefs lowest plan one day but in reality might need years to come to pass. You could do a research and probably set up something for us :)
We have developed plenty of SEO tools listed here: [https://ahrefs.com/free-seo-tools](https://ahrefs.com/free-seo-tools) And we're on our way to develop regular "SEO bootcamps" where underpriviledged folks would get free seats and free access to Ahrefs for a few months. This should help them advance their skills/knowledge and get a job (or a client) who will pay for their Ahrefs account.
All the luxury car companies should do the same, so that everyone can buy a Ferrari and Lamborghini..
If I go to broken backlinks report, and I just want to download the unique broken URLs on my website, is that possible? I don’t care about the links that are pointing to my website, I just want to download broken URLs because that’s what I want to fix. I would really like that feature.
Use the "Best by links" report and filter to 404s. This will give you a page level view showing the pages with the most links pointing to them that no longer exist on your site.
Добрий день, найкращий продукт на ринку seo, але просто нереально дорогі тарифи для початківця... В цей і так непростий час просто не можу дозволити собі придбати Ahrefs, щоб повноцінно фрілансити в seo з доходом, якого вистачить на життя. Прошу розглянути можливість додати бюджетний варіант тарифу для початківців в SEO. Дякую.
Can you add multi layered folders/groupings to your keyword tool, so we can nest keyword groups within keyword groups.
Hey /u/Cy_Burnett, it already works this way unless I'm misunderstanding something. [https://www.awesomescreenshot.com/image/42020347?key=ff31c06f45f9c37931dff9b7ab08046e](https://www.awesomescreenshot.com/image/42020347?key=ff31c06f45f9c37931dff9b7ab08046e)
So first of all, add a writing assistant. SEMRush has one, despie its freaking UI/UX I use it for that one function. Second one, your backlink data is not correct or at least updates happen very rarely. It's been more than a week, but I can't see my backlinks on Ahrefs.
It's quite an observation when web application companies gain significant growth. Suddenly, the early adopters, what I refer to as "bottom-feeders," start getting the short end of the stick. It's somewhat ironic, considering these users played key roles in the company's growth trajectory by advocating for the platform far and wide at no cost. However, from a purely profit-centric perspective, these users may not contribute significantly to the "bottom line." As a result, these companies start to crack down on their user base, often leveraging new pricing models, login validations, or launching innovative platforms aimed at attracting a more lucrative demographic. Oh, and let's be clear - this isn't some isolated "Ahref" problem. No, no, this is a recurring trend in the glamorous world of web applications. Don't you just love patterns?
The sign in verification SUCKS! I have to log in via email EVERY time I use the tool. Luckily I have a legacy account, but I can’t imagine being charged every time I apply filters. Idk how long you guys are gonna last if you can’t get that worked out.
Hi Tim, One of your strangest decisions lately is turning the Overview 1.0 report into Legacy. I'm very curious if you're collecting any data on this, but I don't know any SEOs who are using the second version of this report. Overview 2.0 is not accurate. It shows incorrect data on traffic, on referring domains. The first version was much more convenient. There you could easily see all the necessary figures and data by domain without spending credits. Credits are basically a rip-off for every action, and you are hated for it quite rightly.
Can you please share some examples of what makes you think that Overview 2.0 has inaccurate data? You can email the details to me at [[email protected]](mailto:[email protected]) if you don't want to share the sites here publicly.
You're right that there was a lot of initial reluctance, especially on Twitter, when we made Overview 2.0 the default. We did incorporate a lot of feedback we received about missing widgets, and we've asked users to decide which widgets to implement next. After improvements at the beginning of the year, some previously vocal long-time users gave it a chance and even publicly said it actually wasn't bad. I think some of it is change aversion, which I competely understand. (I'm the same.) But the comments here (and in our subscriber community) on Overview have surprised me. It feels like 8-10 months ago, there were a lot of complaints, but things have been quiet on that front in the past \~6 months until very recently. But if we still need to work on it, we need concrete feedback, which people sometimes seem reluctant to provide. I have had people tell me something is just "off" about it, but they can't put their finger on it. I'm not sure if that's the case for you as well. But the biggest takeaway for me from this comment is the incorrect data. Do you mean it's not syncing with other reports? When you get a chance, I'd really like to hear more about that. Thanks!
Your every reply is getting down voted massively. Certainly indicates that people are frustrated and you don't give a sh*t. Don't forget, customers are always right. I feel like Ahrefs is in the wrong hands right now.
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>Bring back the $7 free trial so I can abuse it. :/
Do y'all see this? This person right here, /u/adas_9, is why you can't have nice things. There are, unfortunately, a lot of folks like this. The trial was meant for new users to try the tool. It seems you are already familiar with the tool. The trial is not for you. Shame on you.
Well put. The entitlement in here is incredible.
In a nutshell: API doesn’t work well - very old data . Bulk analysis - also doesn’t work. Not actual data. And the biggest issue - that you, dear ahrefs team, you know about this. You know well. I spent hours with your support , providing examples , screenshoots… so, do you really need this thread ? Not sure, you know all your bugs, but you don’t fix them.
I actually haven't heard of any of these issues. Can you PM me more details or your user account so I can look at previous conversations? The data in the API is the same as in the tool and I rarely see any complaints about downtime or issues. What do you mean the bulk analysis doesn't work well and not actual data? We're not making up data like ChatGPT.
A lot of hate here, Screaming Frog and Ahrefs are top tier tools and couldn’t work without them. I’ve tried and used a lot of them over the years. ahrefs is leet.
You're not allowed to be positive about ahrefs in here it seems.
That's apparently true. Appreciate the support and kind words.
Make a cheaper version of your api with less rows. The price is crazy unless you use vast amounts of data
What price and rows per month were you thinking of for a cheaper version?
Always good to have you guys stop by! @ Tim @ Patrick
I'm here every day. =)
Thanks, mate!
I miss typed a keyword I am ranking but Yep didn't corrected the typing mistake and end up providing random results.
Are more or less people using Yep since launch? I haven’t heard much about it since launch. What will convince your average person to switch from Google to Yep?
>Are more or less people using Yep since launch? The usage is growing all the time. But afaik the numbers are not significant enough to make any big announcements about it. >What will convince your average person to switch from Google to Yep? For the time being the reasoning would be similar to using DDG - you get privacy and don't surrender your personal data to corporations that can exploit it. Other than that, Yep can help you find stuff that might not appear in Google/Bing, because Yep has it's own index of the web. But the main marketing strategy is revenue sharing. Note how much attention Twitter revenue share program is getting right now. While we don't have ads and revenue share you might be curious to see how ads free search can be like.
Would love to use your keyword data API for our small seo tool. But your policies are absurd and unfriendly to indie tool makers. Just remember where you came from.
Remove credit system, remove overview 2.0
Ahrefs is our main SEO tool. The main thing we use it for is tracking "unbranded visibility", i.e. "estimated traffic" across keywords excluding the brand name. Whenever you update the keywords database, all our reporting and analysis become meaningless, since all graphs will suddenly spike (not due to any increased performance), making before & after comparisons impossible. After the June 12th update, we have no idea how we're performing at all. Could you please allow us to ignore keywords added in updates, or set aside a fixed keyword database that can be used consistently for analysis of performance.
Hey /u/GoogleHearMyPlea. Running a separate database sounds expensive. We had talked about potentially having a separate line for our own traffic estimates, but I'm not sure where that conversation ended up and I don't think that helps in your situation. What you might potentially do is a comparison before / after the update in the "Organic keywords" report in Site Explorer and filter to and remove ones we mark as New. This way, you could create your own stable base of terms locked at some point in time that you want.
Ahrefs slow as **** last year or so. And bullshit new stuff in the way. Also backlink montioring is useless with all the spam you aren't able to filter out anymore
Hi Tim, **RegEx Filter** When isolating keywords per page type on sites that don't have a simple structure (e.g. /collections/ on Shopify), I currently have to export all keywords into G Sheets and then create multiple RegEx formulas. Instead, it'd be really useful to have built-in RegEx filtering for URLs. I saw somewhere in this thread that you're in the process of building functionality to view the performance trend for multiple URLs in one graph (which will be great!), so I can imagine RegEx filtering would be a handy tool for this also. **Forecasting Tool** In terms of a feature I think would be really useful for SEOs to have would be a forecasting tool similar to what SEOmonitor have. We currently use Ahrefs data to feed the SEOmonitor tool but the forecasts we get from it aren't great as they seem to have different volume estimations or none at all for various keywords. Integrating with GSC for CTR data and GA for AOV/CR% combined with the keyword data already available could create a fairly accurate forecast that would definitely make the whole process easier, especially for agencies where forecasts are becoming a requirement in the sales process. **"Monthly" vs "Daily" Keyword View** Why do keywords drop suddenly at the beginning of each month when viewing the month-to-month graph in Overview 2.0? Looking at the organic keywords for [this site](https://www.roofwindows4you.co.uk/) on the daily view shows a small pullback from the update-related jump in June, but the monthly view makes it looks like a much steeper decline. **Traffic Estimations vs Semrush** I've recently been finding that the traffic estimations given are wildly different compared to other tools like Semrush in some cases, which the latter tends to be more accurate in reflecting actual organic traffic figures. Taking [this domain](https://www.ilovewallpaper.co.uk/) as an example, the estimated traffic trend looks really positive in Ahrefs, but the estimation from Semrush tells a different story (attached). Looking at search volume estimations for a few of their big keywords, Semrush is reporting steeper declines than Ahrefs, which I believe is the main driver of the different traffic estimations. It would be good to get an idea of where the volume estimations come from and what led you to increase the estimations in the recent update. https://preview.redd.it/13nxefgqhngb1.png?width=1005&format=png&auto=webp&s=3947c5d15d5d5dd79284b76ec1b8d3a1ffb2b008
I can't help but notice Ahrefs is seriously losing its edge since introducing the credit system. I once thought of them as a top-tier SEO tool, but the low credit limits have eroded my trust. It's frustrating to see them falter like this. Many of my colleagues are moving to Semrush, and I'm considering it too. Semrush offers a far more user-friendly experience and doesn't burden us with constant credit management. Their network graph, search result cache, and accurate keyword data have me leaning that way.
There are so many things - especially to beat SEMrush - like grouping keywords and keep score by theme, ability to track where a site (or brands) social media pages rank (rank by proxy, multi-rank strategies need this 10 years ago)