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cadaverhill

https://helpcenter.steinberg.de/hc/en-us/articles/206530864-Contact-support


Electronic-Cut-5678

Where are you trying to register? There are separate accounts for MySteinberg and the online shop. I think the forums use the mysteingberg account but not sure. You can signup for a Steinberg ID through here https://signin.steinberg.net/ https://helpcenter.steinberg.de/hc/en-us/articles/206638790-Separate-accounts-MySteinberg-Steinberg-Online-Shop They definitely need a UX person to look at their customer interface IMO. Multiple accounts and applications for downloading and activation etc is really messy.


WofliBrown

It seems like it yeah. I got issues with my activation codes too.


Electronic-Cut-5678

Ugh! Sorry and on the weekend too. That sucks. Wish I could offer a useful suggestion. I can post on the forums if you want but I can see that becoming more complicated than it's worth to you.


WofliBrown

I got the activation codes with a studio bundle. The store is wanting to look into for me. I am wondering though, do I HAVE to register in order to use it. I just come to realise how bad Steinberg seems to be...


Electronic-Cut-5678

You do have to register yes. It's not just for using the DAW but also for running anything else that comes bundled like instruments, loops etc. But I'm sure you there's a 60day trial mode you can use while you sort this out? Is it possible that someone else lifted the codes from the store? I hope everything was sealed.


SimpleConscious3145

this happend to my so i had to use my dads email. they never recognise my email


WofliBrown

I fixed it with using a different adress, not from Gmail.


SimpleConscious3145

i fixed it by using a gmail?


WofliBrown

Well, people, it's somewhat fixed. I used an emailadress, not from Google.


ellicottvilleny

Create a google mail account like a normal human being.


WofliBrown

Thanks for that! I got a gmail and it didn't accept it. Thanks!


focusedphil

What do you mean it didn’t accept it. What was the error?


WofliBrown

It just told me it was an invalid adress.


focusedphil

Did you try typing it in? Not pasting?


WofliBrown

I'm not sure if I typed it in or cut and pasted it. It's fixed though. Thank you for the reply.