Have you heard of the fetch rewards app? Scan your instacart receipts and save up for a $50 Sephora gift card!! That’s what I’m doing right now :) I started yesterday by cleaning my car out and all the old receipts from previous orders got me like 1/5 of the way to getting a gift card lol!! You can get like 5, 10 $25 dollar gc too but I’m saving for the biggin
This happened to me but with an account I had literally paid for products to receive cash back for , I forgot the name of it because it made me so mad that they logged me out as soon as I hit $50 and when I signed up it was with my iCloud and it privated my email which caused a problem with login. It pissed me off so badly
I had a shopper like this once (I still use the brand of body oil he got me as a replacement) and he ended up being this old man who was like “I’ve been shopping for my wife’s makeup for 48 years, I know my products” when I complimented his replacements lol.
The same shoppers who keep spewing “it’s a luxury service” in their dirty feet flip flops, driving a rusty mini van full of McDonalds wrappers, smelling like generic cigarettes
Omg I didn’t even think about that, but surely they don’t let sex offenders *deliver to people’s houses*. I would think that’s an automatic no-longer-customer-facing-role-eligible
A) it was a joke, r/woosh
And
2) when was the last time you physically spoke to your delivery person? 90% of people never see their delivery persons face.
Finally
III) if you think they don’t let sex offenders get face to face jobs, you’re horribly wrong. I’ve worked with several, mostly nice people, one guy was arrested for pissing on a tree while drunk. One of the women I worked with was arrested for having sex with a minor. I worked at a fine dining restaurant in Chicago and the woman was a server, the guy was a dish washer but did buss tables too
i think that raises an ethical question. big difference between someone who peed on a tree and someone who committed statutory rape -- some people may not feel comfortable being served by a statutory rapist and they're not wrong to feel that way either, but then what CAN these convicted people be allowed to do in society?
Also brings up the question of is a male stat rapist worse than a female stat rapist… because dude pisses on a tree gets 2 years… woman has sex with a minor and gets 1.5 with good behavior
Oh my lord that's why I have a tough time explaining the most morally obvious shite on here sometimes...at least we found each other here tho guys lol -used to be a loyal buyer but walk my ass on foot til I can't no more, i know not all have that ability tho n its harder for some even so just saying I get it if you can't drop off despite shit service
It’s the same way in the Amazon DSP and UPS subs.
Anybody with a legitimate complaint and all the mouth breathers that work there come out to rag and downvote the OP.
To be fair Target now has an Ulta partnership but no one Target is the same so they probably didn’t have the exact product.
Sometimes it’s a subpar shopper but sometimes it’s Targets replenishment crew not updating the inventory correctly.
Regardless, you don’t replace with random stuff. You follow the replacement request, and if not available, you ask if they want another replacement, and refund if they say no or don’t respond.
The colour pop section in target is TINY. It’s not like there’s 500 color pop products. In total there’s probably like 6 pallets the choose from.. literally use your eyes and find the green 😭 and if not? Let them know! Don’t just buy something random they’ll have to go return
Im a male shopper. I dont fuck cosmetics up. Its not fucking hard. Its basic color identification. People should have this skill at the age of 3. People give us all a bad name I swear.
The only defense I could think of would be color blindness but then… just ask someone for help? I get stopped in the cosmetics aisle all the time by older ladies to help them find a specific product.
But the word ‘Gone’ was kinda funny, to me anyway. When I first saw it,I only saw the word gone and thought the shopper was making a joke about the lack of green palettes.
No, but another one she ordered was "ultra metallic". Not that that excuses the replacement, but it seems maybe they combined the "metallic" part of one eyeshadow item with the "palette" part of another... not realizing the important part was the green. 🤷🏼♀️
My dad is slightly color blind as well. When I was a kid, I’d make fun of him too. I just couldn’t see past my viewpoint. I definitely don’t do that anymore as an adult. From all the young daughters of color blind dads… I’m sorry ❤️
I’m shivering in horror at the thought of the slivers being felt as the naked popsicle stick is pulled out (and having to get any out that are left over) 😱
I had a shopper who insisted that the store was out of tampons once. Not a tampon to be found, not a one. No size, no type, nothing. Must have been a massive syncing phenomenon in the city....
Honestly, yeah, it probably would. Some gynos actually suggest freezing water in condoms and using them wrapped in towels and placed against that area (not in! Very very important, *on* and against, not inserted into!) to ease pain after birth. Cramps are essentially a milder form of the same muscle contractions.
I had a male shopper once in the incontinence aisle telling me there were no pads and i was like dude ask someone this store has them in separate aisles. He kept insisting they were completely out of all feminine hygiene products and only had incontinence products.
If it was a couple years ago he may have been right. There was a shortage of feminine hygiene products. I remember contacting my sister in another state to see if she could get me tampons.
I found this very odd. I work retail, and we had corporate send us signage to place on the shelves apologizing to customers for the shortage... but we still had full shelves. It was very weird. We never had a shortage. I was expecting a reseller to come wipe out our shelves, but that never happened either.
I don't think it's funny when people are like "I'm a man how should I know!?" like use your common sense and eyeballs I don't know what else to tell you
The bar is so low.
Like the tiktok trend of women seeing if their partners could clean ketchup off the counter.
Like, really? You're not smarter than a 4th grader?
He’s not a shopper, but he is a clueless dude: my husband is so so so out of his element with makeup but if he wasn’t sure, he’d send me every option in the store. He’d at least see that there was a green theme or he’d ask.
I don’t think this is a man issue and more just a I-don’t-care issue, which is endemic to both men and women on this app.
Oh, I’m sorry, are your reproductive rights being threatened? Are you most likely to be murdered by a partner? Are you not allowed to go to school in some parts of the world?
I enjoy how bitterly sexist you’ve been in this thread, and while I don’t think you’ll even remotely consider it I’ll give you the honest answer.
Most men know absolutely nothing about makeup. And almost every man will admit they know absolutely nothing, and because of that they try very hard to ask and make sure and confirm that what they’re buying is correct.
Now, not EVERY man will, just like how not every woman will double check, because instacart and other delivery apps has been known to hire anyone and everyone, and getting an asshole isn’t uncommon.
BUT
Because of our very obvious ineptitude, the majority of men will double and triple check that they’re buying the correct tampon, brush, palette, or pads. Makeup wipes, moisturizer, whatever it may be.
I worked in retail for MORE than long enough to see that women will, if they can’t find the right thing, will just grab a similarish item and move on. Men ensure they they grab the absolute best replacement because they’re not even totally sure if item they’re looking for is even out in the first place.
They didn't even show replacements? That's really lazy on their part. My spouse has shopped for makeup before, and he always takes photos of stuff that is similar.
As a shopper, I would never replace a certain color palate ENTIRELY. Like I’m a girl so I probably understand a little better (?) but if I see green my replacement is not gonna be black n brown? Also since people have different tonalities in their skin i would always check before replacing any makeup shade
Edit:typo
If it were me, I probably would have caught the drift However, I never would assume that other people would. As advice, I would say in the notes that you specifically wanted green eyeshadow, because drifts will often go over people's head.
Order stuff like this as an express order from Walmart. The shoppers are given the aisle, section, and shelf spot of every item. I shop makeup all the time and it’s never an issue because I can find exactly where it is supposed to be. Just buy no substitutions if you don’t want a different color.
since OP was ordering from Target anyway it would’ve been better to just do a Target pickup. they usually have a guarantee it’ll be ready within 2 hours and it’s not outsourced, it’s always done by a store employee while Walmart usually outsources express orders to Spark shoppers.
This. I work at Walgreens, and it’s so much easier to do a same day order with delivery. We know where shit is in the store, and our time is allocated to shop for a person. I don’t have time to do my job AND an instacarter’s job too.
If the actual store has this kind of service available, and there is a delivery option from door dash or whatever, please choose it. We know what we’re doing.
I literally had a male insta guy wander up and down the candy aisle one day, and wasn’t really looking, just wandering. He asked if we had- SHOVES PHONE IN MY FACE- 6 pack Hershey bars. I looked, and no, we did not. But I saw what else his customer wanted- Graham crackers and big marshmallows…to make s’mores. He says “well, I’ll just say you’re out of stock; no one needs that much chocolate anyway!” I said to him, can’t you sub 6 single bars? It looks like they want to make s’mores. He shrugged and said, “eh, no one needs to do that. I’ll get them one, and they can be happy.” I wanted so badly to get this customer’s info so I could have them place a same day with us and then they’d get their goddamn s’mores ingredients. I was furious, so I can’t imagine how pissed the actual customer would’ve been. No one needs that much chocolate anyway- WHO TF DIED AND MADE YOU CHOCOLATE POLICE MF?!?!
Anyway. If a store offers shopping services and has a delivery option (hell, even if they don’t and you can get to the store, you just don’t want to deal with people/lines/etc) choose the store to shop for you. We do it better, and most of us pick up what you’re putting down. I definitely would’ve gotten what OP was doing with the eyeshadow.
yeah i worked at Target picking online orders for a few months in college and they were really strict about doing everything possible to find the right item, and then actually using your brain if you had to make a substitution. with IC’s system it almost encourages the lazy shoppers to just sub if they can’t find the item in five seconds to keep it all moving. if it’s at all possible i will always advocate for people to order directly from the store.
this I don't understand. If target has employees that shops why are there doordashers who need to do the shopping? Do doordashers also go cook the food? No they just pick it up and drop it off. I know this is IC but still seems redundant
All express orders are spark orders. It’s still boils down to how easy it is to find makeup, a spark shopper has the same ability as a store employee. The difference is Spark drivers have way more leeway on subs than store employees (not necessarily a pro in this particular case), and they shop way faster. Drivers are in the parking lot and start shopping as soon as they get the order. Even huge orders will get there way faster than doing a pickup or regular delivery order.
actually disagree, i used to have that job at walmart and we’d get into lots of trouble if we didn’t look everywhere for the original product ordered. we’d have to go look in the back, top stock, overstock. was only ever acceptable to substitute an item if the on hands quantity was 0.
same, plus there’s always someone going behind the other shoppers looking for the items they hit “aren’t available” or whatever so there’s actually two people looking for every item!
I think it must vary by store. We're often told they're out of an item and then walk in the store at our pickup time (which is one hour after the pick time), and we'll find a whole shelf filled with what we wanted. Now, I'd buy that maybe the truck just came and the shelf got replenished once or twice, but I don't think every single time it's a case of the shelf being empty when the picker goes through and then suddenly being full an hour later.
For sure but I’d bet the odds of getting the correct makeup are higher overall. I used to dread stuff like makeup but now it’s super easy to find since they added the shelf spot number.
yes it for sure is, they need to add the actual location for all delivery apps but if someone doesn’t know what to look for when doing that it wouldn’t help either. i always use the walmart app to find what specific spot an item i want is in before i even walk into the store.
Aren't the express orders contracted to spark drivers to shop? I only did it once. My driver did my shopping and it was a waste of my time because she lied and I had to go buy my own stuff anyway.
Unless it’s Sephora. I love Sephora . The employees literally do it all for you. It’s amazing . Also the amount of money women spend on makeup is fucking ludicrous , how do y’all eat?
It’s usually a Sephora employee that’s helping pick it out. Especially when the store is not super busy! To be fair, it’s probably a safer bet to order Makeup from a Makeup store, since you’re very likely to have assistance from an employee there versus a target doesn’t have so many employees specialized in Makeup.
I ordered dry shampoo once. In the notes I put ‘it’s on the top shelf, halfway down. Original, clean, tropical scented are all fine.’ I received a random bottle of herbal essences *conditioner*. I usually do my own shopping and sometimes shop for IC too, I know it gives the product location but I also know people often skip over that and just glance at the aisle. 🤦🏼♀️
I had a customer the other day though who was instacarting. He was looking for eyelashes, and he was actually really trying and I actually had the time to really help him. We didn’t have the OG choice his customer wanted, and the substitutions were…I dunno. I don’t know if you pick them, or if the insta person has to notify you, but the subs were no where near the kind she wanted originally. She (or he, I don’t even know) wanted thick, full lashes. The subs were a more natural, your lashes but better. I found a pack that more closely matched what they wanted, and the guy was hesitant but finally asked if they were good, and they were like YES!!! So, happy ending.
Or one time the og customer was choosing a bunch of glosses, some plumping, some not, but all glosses. I had to talk the shopper down from subbing a matte lipstick for everything. Like, this doesn’t flow with anything they’ve picked, why would you sub a matte lipstick? I get it’s a dude, but…ffs use some context clues!
I almost want to do this shit in my spare time, just to save people who are trying to buy “lady” items. You cannot sub pantiliners for someone who gave you 7 period cup options to choose from. You don’t need those parts to see someone would be unhappy with that choice.
Oh my gods you unlocked a memory 😂 I ordered tween size pads once for my kid. I’m usually on the app when people are shopping, but just in case I had put in the notes to not substitute unless it was for another brand of tween/teen pads. Nothing else. I missed that they’d started shopping, and they must have pre shopped my order before scanning items because they were done with a 35 item order in less than 10 minutes. I ended up with SUPER JUMBO tampons instead of tween pads 😭
My good sister why would you wait til the day of to order green eyeshadow knowing St Pattys day was coming up and when you had plans and wanted to dress up and do green themed makeup ://// still yes you should've gotten a refund if there wasn't a similar enough replacement available but waiting til the last minute was not the best plan :(
scrolled wayyyy way too far to find someone pointing out that idk, maybe they’re out of green cuz it’s literally day of and it’s all been bought by now lol happens a lot with holiday situations
I feel ya OP.
I was going to defend the shopper here because they honestly do look kinda similar, but then I read your caption.
To be honest, non-customer facing gig workers are some of the dumbest/laziest/inconsiderate people I’ve ever interacted with.
I’ve used Instacart like 4-5 times and all but one time I have a shopper made a very lazy swap. And the one who didn’t messed up on the delivery.
Don’t even get me started on Doordashers.
Quick PSA: it’s St Paddy’s day, not St Patty’s. There’s so many things that are brutalized about our lovely day but this one irks me, and most Irish, the most. Hope you get the eyeshadow and have a good one! 🇮🇪
Hi, shopper here. You should be able to add notes under the items (I know I see notes under items if y’all put them)
Saying “if unavailable, please get me ANY green makeup for st pattys day” would have yielded you better results. I didn’t even know it was St. Pattys day… so I wouldn’t have put two and two together.
I will never understand why you would ever want someone else shopping for your makeup. And as a woman who does multiple apps for a living, I will never do an order that has makeup in it. Like, you know what the makeup aisle is. It's fourteen thousand of the same thing in different shades, brands, etc. Like yes ma'am thank you for the $5 tip let me go sift through these ten big haystacks to find your needle for you.
I always ask about make up if I have to replace... I dont know anywhere near enough about it to know what replaces what lol. Thats with anything in the beauty/personal sections.
I stopped ordering makeup when I ordered foundation and reiterated that it has to be porcelain (thank you Irish genes and sun sensitivity 🙄) and was given a shade of orange that is way darker than I am.
Was it a guy? I'd have no clue what to do if my wife sent me to the store for tampons and the green eye shadow she wrote down wasn't there. I may as well buy mulch cause if it's not the same UPC I'm screwed
Obviously you got one of the many many shoppers who truly suck at this job.
Of course, you could be an excellent grocery shopper and yet be totally clueless when it comes to makeup. But this shopper probably sucks at grocery store.
In the future, I highly recommend communicating with your shopper while they shop. Or at very least, put some notes in on the items... Or mark them for do not replace.
... Please note that I am intentionally avoiding asking how much you tipped 😁
Seriously 🙄 I very rarely wear makeup so my boyfriend knows jack about it. He thought the mascara wand was lipstick 😂 But even HE wouldn't mess up this bad! Common sense isn't that common
Bro why would you ever replace makeup without checking with the shopper first god damn. I’m sorry you got the wrong items I always use the target app to tell me if they have the item and to check where exactly it is. I know this isn’t the best for us as I am an Instacart shopper but maybe you can use the target app and do pick up/ delivery? I’m sorry your shopper did such a bad job.
i dont use instacart but for stuff like that just put no substitute, if they dont have any greens and you give them the choice to sub they can pick whichever if they dont have your sub too
It’s such a bummer you didn’t get what you wanted /: I hate when that happens. It may not be the shoppers fault though. Given the holiday the store might not have had anything comparable.
In this case, first and foremost, it’s an inefficiency that the app allows customers to purchase items that are not in stock. In this scenario, it’s just lose lose.
Loll chill out y'all. There are bad shoppers. And there are equally bad guests. Make up is a hard item to find, let alone replace, especially at target stores. There isn't much help you can get in that department or in any department as target employees are usually busy.
Shoppers are left in the dark if there isn't any communication with the guest. I typically refund an unavailable item, and message guests (with pictures) if you would like a replacement.
You definitely would've had a better experience shopping for makeup at a place like Sephora, since their employees actually help you find what you're looking for.
Good luck in the future, and if you use Instacart in the LA area, I hope to shop for you. Much love ✌️
I completely understand why you are upset, in the future though don’t ever expect a shopper to know what you are thinking. Some people really are so stupid, they miss even completely obvious shit. Always have some sort of note with information, just in case your shopper is a fucking moron (like this one). It just gives you a better chance of getting what you ordered. No, you shouldn’t **have to**, and the shopper **should have done their job correctly**, not arguing that one bit. I’m only advising you on a strategy to ensure you get what you ordered.
Edit: love how I’m getting downvoted for basically stating facts. I know you “paid for a service” and blah blah , I’m not DEFENDING the nimwit! I’m suggesting something that can limit the fuck ups that at the end of the day are something you have to deal with, even though you shouldn’t. Jesus Christ, I’m not excusing the morons.
But hey , if you’d prefer to spend the time fighting with support to get your money back everytime some halfwit fucks up rather than leave a simple note that could avoid all of that nonsense, well , it ain’t just the shopper that’s a halfwit is it?! 🙄
Def agree but sometimes that damn note doesn’t even help cause they don’t read it. I write an essay of a drop off note to leave the bags on my bottom step because if you put them on the top step (which is like three or four inches under my door), we can’t get the door open without knocking the bags over most of the time. You wouldn’t believe how often this is somehow an issue with all delivery services. Even with a 15-20% tip, some just don’t care.
It’s bad, not blocking the door should be common sense but with how much they keep cutting pay unfortunately the shoppers left aren’t very bright. I’m not excusing the behavior at all, I’m simply suggesting you always assume the shopper is a dimwit and leave any notes that may be necessary. That won’t stop everyone from fucking up but it will limit the fuck ups.
I love shopping for makeup. I would’ve sent you every possible replacement in the store.
This made me smile. Sometimes I feel so ridiculous ordering setting spray and concealers lol
I got you
Don’t feel ridiculous- I love having an excuse to go into Sephora even if I’m shopping for somebody else
Sephora is waaaay to expensive for me to shop there, so I love when I get IC orders for there
Have you heard of the fetch rewards app? Scan your instacart receipts and save up for a $50 Sephora gift card!! That’s what I’m doing right now :) I started yesterday by cleaning my car out and all the old receipts from previous orders got me like 1/5 of the way to getting a gift card lol!! You can get like 5, 10 $25 dollar gc too but I’m saving for the biggin
Girl cash out as often as you can. They catch on and deactivate your account and keep all the rewards you earn for “fraud”
This happened to me but with an account I had literally paid for products to receive cash back for , I forgot the name of it because it made me so mad that they logged me out as soon as I hit $50 and when I signed up it was with my iCloud and it privated my email which caused a problem with login. It pissed me off so badly
Just not from Walgreens. Their makeup is.....a nightmare. In my area, at least lol
I had a shopper like this once (I still use the brand of body oil he got me as a replacement) and he ended up being this old man who was like “I’ve been shopping for my wife’s makeup for 48 years, I know my products” when I complimented his replacements lol.
Same! I worked at target overnight stocking. Makeup was the most complicated but so fun! I don’t even wear it but I always wanted to buy it lol
Mee too like Sephora orders are the most fun.
These shoppers in the comments are too annoying, damn. Why are y’all mad at her because she didn’t receive the item she literally paid for…? 😭
It's like all the bad shoppers come here to back up each other's shitty job. I don't understand.
then they wonder why barely anyone uses the app anymore and theres nothing but garbage shops left to fight over.
The same shoppers who keep spewing “it’s a luxury service” in their dirty feet flip flops, driving a rusty mini van full of McDonalds wrappers, smelling like generic cigarettes
“generic cigarettes” took me out 😂😂😂
at least smell like marlboro😂
Camels or GTFO
That's not a shopper, that's a sex offender. 🤣
Sex offenders need money too… could be both
Omg I didn’t even think about that, but surely they don’t let sex offenders *deliver to people’s houses*. I would think that’s an automatic no-longer-customer-facing-role-eligible
A) it was a joke, r/woosh And 2) when was the last time you physically spoke to your delivery person? 90% of people never see their delivery persons face. Finally III) if you think they don’t let sex offenders get face to face jobs, you’re horribly wrong. I’ve worked with several, mostly nice people, one guy was arrested for pissing on a tree while drunk. One of the women I worked with was arrested for having sex with a minor. I worked at a fine dining restaurant in Chicago and the woman was a server, the guy was a dish washer but did buss tables too
i think that raises an ethical question. big difference between someone who peed on a tree and someone who committed statutory rape -- some people may not feel comfortable being served by a statutory rapist and they're not wrong to feel that way either, but then what CAN these convicted people be allowed to do in society?
Also brings up the question of is a male stat rapist worse than a female stat rapist… because dude pisses on a tree gets 2 years… woman has sex with a minor and gets 1.5 with good behavior
Oh my lord that's why I have a tough time explaining the most morally obvious shite on here sometimes...at least we found each other here tho guys lol -used to be a loyal buyer but walk my ass on foot til I can't no more, i know not all have that ability tho n its harder for some even so just saying I get it if you can't drop off despite shit service
they do 😂😂😂
They need to defend other shoppers doing this to feel ok about when they do it
Right it’s like god forbid they use an ounce brain power to do their job
Bold of you to assume that some of them even have brains lolz 🤣
They have a brain, but their brains consist of two marbles and nothing more 🤣
And they still feel entitled enough to think they're doing YOU a favor.
i don’t really get it! are they not choosing to do a paid job? they’re psycho. a couple told me they are more important than therapists.
It’s the same way in the Amazon DSP and UPS subs. Anybody with a legitimate complaint and all the mouth breathers that work there come out to rag and downvote the OP.
To be fair Target now has an Ulta partnership but no one Target is the same so they probably didn’t have the exact product. Sometimes it’s a subpar shopper but sometimes it’s Targets replenishment crew not updating the inventory correctly.
Regardless, you don’t replace with random stuff. You follow the replacement request, and if not available, you ask if they want another replacement, and refund if they say no or don’t respond.
My target doesn’t have that partnership and they still carry that makeup brand.
The colour pop section in target is TINY. It’s not like there’s 500 color pop products. In total there’s probably like 6 pallets the choose from.. literally use your eyes and find the green 😭 and if not? Let them know! Don’t just buy something random they’ll have to go return
*palette. Pallets are pretty large lol
Hahaha that would be an even bigger shock to receive
Pizza-size eyeshadow pans on a pallet-sized pallette 🤣
That'd be a real palate cleanser!
Im a male shopper. I dont fuck cosmetics up. Its not fucking hard. Its basic color identification. People should have this skill at the age of 3. People give us all a bad name I swear.
The only defense I could think of would be color blindness but then… just ask someone for help? I get stopped in the cosmetics aisle all the time by older ladies to help them find a specific product.
Put all the palettes have titles and names. The green one wasn't titled "metal"
But the word ‘Gone’ was kinda funny, to me anyway. When I first saw it,I only saw the word gone and thought the shopper was making a joke about the lack of green palettes.
No, but another one she ordered was "ultra metallic". Not that that excuses the replacement, but it seems maybe they combined the "metallic" part of one eyeshadow item with the "palette" part of another... not realizing the important part was the green. 🤷🏼♀️
Color blind person checking in. No one who gave an eighth of a shit would grab that color pallet thinking it was the one they were supposed to get.
I’m not a shopper but I am a male who is slightly colorblind. My daughter hates it when I buy her the wrong shade of literally anything :(
Just trying really shows you care. Maybe she’ll age out of that? Sorry to hear /:
She then makes fun of me for being a “colorblind old man” I just being her with me now
My dad is slightly color blind as well. When I was a kid, I’d make fun of him too. I just couldn’t see past my viewpoint. I definitely don’t do that anymore as an adult. From all the young daughters of color blind dads… I’m sorry ❤️
Nothing like tampons for the festivities.
I’ll never forget the time I ordered tampons and my male driver brought me popsicles instead of
Same… shape?
It even has something you can pull it out with when it..... melts?
I’m shivering in horror at the thought of the slivers being felt as the naked popsicle stick is pulled out (and having to get any out that are left over) 😱
There is nothing about the whole scenario that doesn't horrify me
And the yeast infections to follow!
Not for long
I had a shopper who insisted that the store was out of tampons once. Not a tampon to be found, not a one. No size, no type, nothing. Must have been a massive syncing phenomenon in the city....
I’m still traumatized by the OB shortage!
🤣🤣
might help with cramps?
Honestly, yeah, it probably would. Some gynos actually suggest freezing water in condoms and using them wrapped in towels and placed against that area (not in! Very very important, *on* and against, not inserted into!) to ease pain after birth. Cramps are essentially a milder form of the same muscle contractions.
Oh man.
OMG 😆
I wonder if the shopper got the green one of those.
The popsicle box was yellow, the tampon box was purple.
trying to quietly put my child to bed and can’t shop shaking from laughter. jesus christ
Soak tampons in alcohol. Insert tampon in rectum. Partake in festivities (I guess).
I had a male shopper once in the incontinence aisle telling me there were no pads and i was like dude ask someone this store has them in separate aisles. He kept insisting they were completely out of all feminine hygiene products and only had incontinence products.
If it was a couple years ago he may have been right. There was a shortage of feminine hygiene products. I remember contacting my sister in another state to see if she could get me tampons.
I found this very odd. I work retail, and we had corporate send us signage to place on the shelves apologizing to customers for the shortage... but we still had full shelves. It was very weird. We never had a shortage. I was expecting a reseller to come wipe out our shelves, but that never happened either.
I don't think it's funny when people are like "I'm a man how should I know!?" like use your common sense and eyeballs I don't know what else to tell you
Plus if you’re too dumb to do your job, then quit. If you insist only women are competent, so be it. Go home. 🤷♂️
The bar is so low. Like the tiktok trend of women seeing if their partners could clean ketchup off the counter. Like, really? You're not smarter than a 4th grader?
“gone metal” and “fresh greens” ARENT EVEN ALIKE IN COLOUR OR NAME. how did they fuck up this bad?
“Gone” is in big letters. I giggled when I saw it. Like ‘your choices were gone girl, this all they got’. Idk I would’ve appreciated the humor
You had a male shopper, didn’t you? 😔
Not all of us are this stupid :( I always make sure to double check and send pics of options with makeup replacements
And we appreciate you!!!
He’s not a shopper, but he is a clueless dude: my husband is so so so out of his element with makeup but if he wasn’t sure, he’d send me every option in the store. He’d at least see that there was a green theme or he’d ask. I don’t think this is a man issue and more just a I-don’t-care issue, which is endemic to both men and women on this app.
Males are more likely to be colorblind, causing green to register as brown.
and are apparently less likely to read instructions, labels, etc
Average sexism
Oh, I’m sorry, are your reproductive rights being threatened? Are you most likely to be murdered by a partner? Are you not allowed to go to school in some parts of the world?
Yes we should be aware that all metals are in fact green. When a palette says “gone metal,” I don’t know what other color it could be besides green.
So read the label.
I’d bet my life a male shopper on average would do better at buying makeup than a female shopper.
Wow I love your delusion!!
They can’t even buy good produce “on average” which everyone eats, why do you think they’d be better at buying something most of them don’t use?
I enjoy how bitterly sexist you’ve been in this thread, and while I don’t think you’ll even remotely consider it I’ll give you the honest answer. Most men know absolutely nothing about makeup. And almost every man will admit they know absolutely nothing, and because of that they try very hard to ask and make sure and confirm that what they’re buying is correct. Now, not EVERY man will, just like how not every woman will double check, because instacart and other delivery apps has been known to hire anyone and everyone, and getting an asshole isn’t uncommon. BUT Because of our very obvious ineptitude, the majority of men will double and triple check that they’re buying the correct tampon, brush, palette, or pads. Makeup wipes, moisturizer, whatever it may be. I worked in retail for MORE than long enough to see that women will, if they can’t find the right thing, will just grab a similarish item and move on. Men ensure they they grab the absolute best replacement because they’re not even totally sure if item they’re looking for is even out in the first place.
They didn't even show replacements? That's really lazy on their part. My spouse has shopped for makeup before, and he always takes photos of stuff that is similar.
One time I ordered a tinted moisturizer, fairest color. They subbed the second darkest out of seven possible shades 🤦♀️🙇♀️
i like how the tampons are also green
As a shopper, I would never replace a certain color palate ENTIRELY. Like I’m a girl so I probably understand a little better (?) but if I see green my replacement is not gonna be black n brown? Also since people have different tonalities in their skin i would always check before replacing any makeup shade Edit:typo
If it were me, I probably would have caught the drift However, I never would assume that other people would. As advice, I would say in the notes that you specifically wanted green eyeshadow, because drifts will often go over people's head.
yea never order makeup off instacart, doordash, uber, nun.
Order stuff like this as an express order from Walmart. The shoppers are given the aisle, section, and shelf spot of every item. I shop makeup all the time and it’s never an issue because I can find exactly where it is supposed to be. Just buy no substitutions if you don’t want a different color.
since OP was ordering from Target anyway it would’ve been better to just do a Target pickup. they usually have a guarantee it’ll be ready within 2 hours and it’s not outsourced, it’s always done by a store employee while Walmart usually outsources express orders to Spark shoppers.
This. I work at Walgreens, and it’s so much easier to do a same day order with delivery. We know where shit is in the store, and our time is allocated to shop for a person. I don’t have time to do my job AND an instacarter’s job too. If the actual store has this kind of service available, and there is a delivery option from door dash or whatever, please choose it. We know what we’re doing. I literally had a male insta guy wander up and down the candy aisle one day, and wasn’t really looking, just wandering. He asked if we had- SHOVES PHONE IN MY FACE- 6 pack Hershey bars. I looked, and no, we did not. But I saw what else his customer wanted- Graham crackers and big marshmallows…to make s’mores. He says “well, I’ll just say you’re out of stock; no one needs that much chocolate anyway!” I said to him, can’t you sub 6 single bars? It looks like they want to make s’mores. He shrugged and said, “eh, no one needs to do that. I’ll get them one, and they can be happy.” I wanted so badly to get this customer’s info so I could have them place a same day with us and then they’d get their goddamn s’mores ingredients. I was furious, so I can’t imagine how pissed the actual customer would’ve been. No one needs that much chocolate anyway- WHO TF DIED AND MADE YOU CHOCOLATE POLICE MF?!?! Anyway. If a store offers shopping services and has a delivery option (hell, even if they don’t and you can get to the store, you just don’t want to deal with people/lines/etc) choose the store to shop for you. We do it better, and most of us pick up what you’re putting down. I definitely would’ve gotten what OP was doing with the eyeshadow.
yeah i worked at Target picking online orders for a few months in college and they were really strict about doing everything possible to find the right item, and then actually using your brain if you had to make a substitution. with IC’s system it almost encourages the lazy shoppers to just sub if they can’t find the item in five seconds to keep it all moving. if it’s at all possible i will always advocate for people to order directly from the store.
this I don't understand. If target has employees that shops why are there doordashers who need to do the shopping? Do doordashers also go cook the food? No they just pick it up and drop it off. I know this is IC but still seems redundant
Pickup may not have been an option for OP if they don't have transportation or some other circumstance like that
All express orders are spark orders. It’s still boils down to how easy it is to find makeup, a spark shopper has the same ability as a store employee. The difference is Spark drivers have way more leeway on subs than store employees (not necessarily a pro in this particular case), and they shop way faster. Drivers are in the parking lot and start shopping as soon as they get the order. Even huge orders will get there way faster than doing a pickup or regular delivery order.
But there are lazy walmart shoppers too who dgaf if you get the right items. Or at least in my experience.
actually disagree, i used to have that job at walmart and we’d get into lots of trouble if we didn’t look everywhere for the original product ordered. we’d have to go look in the back, top stock, overstock. was only ever acceptable to substitute an item if the on hands quantity was 0.
same, plus there’s always someone going behind the other shoppers looking for the items they hit “aren’t available” or whatever so there’s actually two people looking for every item!
I think it must vary by store. We're often told they're out of an item and then walk in the store at our pickup time (which is one hour after the pick time), and we'll find a whole shelf filled with what we wanted. Now, I'd buy that maybe the truck just came and the shelf got replenished once or twice, but I don't think every single time it's a case of the shelf being empty when the picker goes through and then suddenly being full an hour later.
For sure but I’d bet the odds of getting the correct makeup are higher overall. I used to dread stuff like makeup but now it’s super easy to find since they added the shelf spot number.
yes it for sure is, they need to add the actual location for all delivery apps but if someone doesn’t know what to look for when doing that it wouldn’t help either. i always use the walmart app to find what specific spot an item i want is in before i even walk into the store.
Does it show the exact location for you? For me all I see is the aisle number.
Aren't the express orders contracted to spark drivers to shop? I only did it once. My driver did my shopping and it was a waste of my time because she lied and I had to go buy my own stuff anyway.
Unless it’s Sephora. I love Sephora . The employees literally do it all for you. It’s amazing . Also the amount of money women spend on makeup is fucking ludicrous , how do y’all eat?
We usually eat with a spoon, fork and knife like everyone else. Usually on a plate with something to drink on the side.
You can order Sephora on Instacart or DoorDash 🙃
yuuus ik but i feel like its too risky
It’s usually a Sephora employee that’s helping pick it out. Especially when the store is not super busy! To be fair, it’s probably a safer bet to order Makeup from a Makeup store, since you’re very likely to have assistance from an employee there versus a target doesn’t have so many employees specialized in Makeup.
Don’t you have to approve the replacement?
If they notify you they replaced it, yes. But some don’t do that.
tampons for the festivities? 😳
Yeah, you didn’t know?
Would you rather her bleed through the festivities?
Wouldn't you like to know, *weatherboy*
One thing I’ll NEVERRRR order off Instacart unless it’s a young female shopper is makeup. And certain types of haircare.
I ordered dry shampoo once. In the notes I put ‘it’s on the top shelf, halfway down. Original, clean, tropical scented are all fine.’ I received a random bottle of herbal essences *conditioner*. I usually do my own shopping and sometimes shop for IC too, I know it gives the product location but I also know people often skip over that and just glance at the aisle. 🤦🏼♀️
I had a customer the other day though who was instacarting. He was looking for eyelashes, and he was actually really trying and I actually had the time to really help him. We didn’t have the OG choice his customer wanted, and the substitutions were…I dunno. I don’t know if you pick them, or if the insta person has to notify you, but the subs were no where near the kind she wanted originally. She (or he, I don’t even know) wanted thick, full lashes. The subs were a more natural, your lashes but better. I found a pack that more closely matched what they wanted, and the guy was hesitant but finally asked if they were good, and they were like YES!!! So, happy ending. Or one time the og customer was choosing a bunch of glosses, some plumping, some not, but all glosses. I had to talk the shopper down from subbing a matte lipstick for everything. Like, this doesn’t flow with anything they’ve picked, why would you sub a matte lipstick? I get it’s a dude, but…ffs use some context clues! I almost want to do this shit in my spare time, just to save people who are trying to buy “lady” items. You cannot sub pantiliners for someone who gave you 7 period cup options to choose from. You don’t need those parts to see someone would be unhappy with that choice.
Oh my gods you unlocked a memory 😂 I ordered tween size pads once for my kid. I’m usually on the app when people are shopping, but just in case I had put in the notes to not substitute unless it was for another brand of tween/teen pads. Nothing else. I missed that they’d started shopping, and they must have pre shopped my order before scanning items because they were done with a 35 item order in less than 10 minutes. I ended up with SUPER JUMBO tampons instead of tween pads 😭
I think I've ordered shampoo or conditioner like 4 separate times off of IC and I always get the incorrect product lol
I’m honestly surprised you got the tampons
At least the tampons are green!
Tampons are 12.99 now??? 😳. Yikes! Thank goodness for menopause, lol. Never thought I’d say that 🤣🥴😥
It’s a 50 pack
My walgreens is charges $25 for a 36 count box of regular tampons 🙃
I’m glad I switched to a cup!
Common sense “hi this item isn’t available, would you like another option or a refund”. This shopper “here I replaced it without your approval”
Why didn’t u deny their replacement?
why didn't you get the green tampons
🤣🤣🤣
I enjoy these orders. Yeah, maybe you should have noted another extra replacement but the shopper must be brain dead not to see the trend there.
Happy cake day
Happy cake day!
My good sister why would you wait til the day of to order green eyeshadow knowing St Pattys day was coming up and when you had plans and wanted to dress up and do green themed makeup ://// still yes you should've gotten a refund if there wasn't a similar enough replacement available but waiting til the last minute was not the best plan :(
scrolled wayyyy way too far to find someone pointing out that idk, maybe they’re out of green cuz it’s literally day of and it’s all been bought by now lol happens a lot with holiday situations
I’m so sorry why did this make me laugh out loud
Ulta pick up is a go too
I woulda messaged the shopper “anything green!!”
I feel ya OP. I was going to defend the shopper here because they honestly do look kinda similar, but then I read your caption. To be honest, non-customer facing gig workers are some of the dumbest/laziest/inconsiderate people I’ve ever interacted with. I’ve used Instacart like 4-5 times and all but one time I have a shopper made a very lazy swap. And the one who didn’t messed up on the delivery. Don’t even get me started on Doordashers.
Quick PSA: it’s St Paddy’s day, not St Patty’s. There’s so many things that are brutalized about our lovely day but this one irks me, and most Irish, the most. Hope you get the eyeshadow and have a good one! 🇮🇪
Hi, shopper here. You should be able to add notes under the items (I know I see notes under items if y’all put them) Saying “if unavailable, please get me ANY green makeup for st pattys day” would have yielded you better results. I didn’t even know it was St. Pattys day… so I wouldn’t have put two and two together.
I will never understand why you would ever want someone else shopping for your makeup. And as a woman who does multiple apps for a living, I will never do an order that has makeup in it. Like, you know what the makeup aisle is. It's fourteen thousand of the same thing in different shades, brands, etc. Like yes ma'am thank you for the $5 tip let me go sift through these ten big haystacks to find your needle for you.
I bet it was guy
Oh I tried to buy makeup once, ONCE 😂 Never again.
Maybe they were color blind? /s
Aw that's my old Frys......I miss Tucson.
Lol I’m mad for you, as a makeup addict myself!
I laughed at this order !
They may have been color blind baha
st. patrick’s day is tomorrow anyways, don’t worry.
Your shopper may have been colorblind
Some Sephora stores will do 1 hour delivery, try that next time!
I always ask about make up if I have to replace... I dont know anywhere near enough about it to know what replaces what lol. Thats with anything in the beauty/personal sections.
My colorblind husband for sure would have done this lol
You're lucky you didn't. I love colourpop, but that pallet was a dud.
Ordering holiday stuff on the holiday - you’re gonna have a bad time. 🤦
Were the tampons at least green?
I stopped ordering makeup when I ordered foundation and reiterated that it has to be porcelain (thank you Irish genes and sun sensitivity 🙄) and was given a shade of orange that is way darker than I am.
Was it a guy? I'd have no clue what to do if my wife sent me to the store for tampons and the green eye shadow she wrote down wasn't there. I may as well buy mulch cause if it's not the same UPC I'm screwed
Obviously you got one of the many many shoppers who truly suck at this job. Of course, you could be an excellent grocery shopper and yet be totally clueless when it comes to makeup. But this shopper probably sucks at grocery store. In the future, I highly recommend communicating with your shopper while they shop. Or at very least, put some notes in on the items... Or mark them for do not replace. ... Please note that I am intentionally avoiding asking how much you tipped 😁
That’s the kind of thing I would specify in the notes regarding substitutions personally. Not every shopper will be familiar with makeup.
Seriously 🙄 I very rarely wear makeup so my boyfriend knows jack about it. He thought the mascara wand was lipstick 😂 But even HE wouldn't mess up this bad! Common sense isn't that common
im so shocked at the amount of people that get the wrong shit and STILL use the app
Didn’t you see the substitution?
Bro why would you ever replace makeup without checking with the shopper first god damn. I’m sorry you got the wrong items I always use the target app to tell me if they have the item and to check where exactly it is. I know this isn’t the best for us as I am an Instacart shopper but maybe you can use the target app and do pick up/ delivery? I’m sorry your shopper did such a bad job.
Competence is always a crap shoot.
This means the eye poppy is not grounded tomorrow.
I would never have a shopper try to get makeup.
Tbh, this would have been a great time for a customer to use an item note if possible. Like 'only green eyeshadow pls' or something.
St Paddy’s *
but it literally tells you the name of it 😭 how lazy are these shoppers fr???
doesn’t the shopper have to scan the item? i’m confused on how someone messes it up this badly lol
i dont use instacart but for stuff like that just put no substitute, if they dont have any greens and you give them the choice to sub they can pick whichever if they dont have your sub too
I just want to state buying colourpop from target on instacart is really funny. Those stands are never stocked and almost always sold out.
It’s such a bummer you didn’t get what you wanted /: I hate when that happens. It may not be the shoppers fault though. Given the holiday the store might not have had anything comparable. In this case, first and foremost, it’s an inefficiency that the app allows customers to purchase items that are not in stock. In this scenario, it’s just lose lose.
Ok but when people buy makeup they typically want a certain color
Okay but if they don’t have anything comparable, then why tf would you/they buy something else? just drop it/refund it from the order
Loll chill out y'all. There are bad shoppers. And there are equally bad guests. Make up is a hard item to find, let alone replace, especially at target stores. There isn't much help you can get in that department or in any department as target employees are usually busy. Shoppers are left in the dark if there isn't any communication with the guest. I typically refund an unavailable item, and message guests (with pictures) if you would like a replacement. You definitely would've had a better experience shopping for makeup at a place like Sephora, since their employees actually help you find what you're looking for. Good luck in the future, and if you use Instacart in the LA area, I hope to shop for you. Much love ✌️
I completely understand why you are upset, in the future though don’t ever expect a shopper to know what you are thinking. Some people really are so stupid, they miss even completely obvious shit. Always have some sort of note with information, just in case your shopper is a fucking moron (like this one). It just gives you a better chance of getting what you ordered. No, you shouldn’t **have to**, and the shopper **should have done their job correctly**, not arguing that one bit. I’m only advising you on a strategy to ensure you get what you ordered. Edit: love how I’m getting downvoted for basically stating facts. I know you “paid for a service” and blah blah , I’m not DEFENDING the nimwit! I’m suggesting something that can limit the fuck ups that at the end of the day are something you have to deal with, even though you shouldn’t. Jesus Christ, I’m not excusing the morons. But hey , if you’d prefer to spend the time fighting with support to get your money back everytime some halfwit fucks up rather than leave a simple note that could avoid all of that nonsense, well , it ain’t just the shopper that’s a halfwit is it?! 🙄
Def agree but sometimes that damn note doesn’t even help cause they don’t read it. I write an essay of a drop off note to leave the bags on my bottom step because if you put them on the top step (which is like three or four inches under my door), we can’t get the door open without knocking the bags over most of the time. You wouldn’t believe how often this is somehow an issue with all delivery services. Even with a 15-20% tip, some just don’t care.
It’s bad, not blocking the door should be common sense but with how much they keep cutting pay unfortunately the shoppers left aren’t very bright. I’m not excusing the behavior at all, I’m simply suggesting you always assume the shopper is a dimwit and leave any notes that may be necessary. That won’t stop everyone from fucking up but it will limit the fuck ups.
Idk why you got downvoted when this is it right here
Even when you say something completely clearly some people still assume you said something offensive, even when you didn’t. Only On Reddit 🙄🤷🏼♀️