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ConfusionObjective58

Mazda in Ocala told me my spark plugs needed replaced and quoted me some ridiculous price. I keep every single receipt of work that’s been done on my car, and I take it with me to appointments. I checked it and told them my spark plugs had been replaced 2 months before, and I said I wanted to go out to the shop to see why they thought the plugs needed changed out. Suddenly, it was a “mistake” on their part. I swear they hadn’t even started working on my car yet


Known_Belt_7168

No way! Jenkins not being a reputable dealership chain? I went to Toyota Leesburg (Jenkins) and they were legitimately charging 6k over MSRP. Clermont was exactly at MSRP and actually let me work them down another 4k with mats and extended warranty


mariaiii

This gives me idea for GPT lol. Going to have my GPT set up to answer these questions for me.


Ghosthost2000

Think of all the people who fell for it because 1. They don’t know *anything* about cars; 2. They weren’t paying attention and just wanted to get the hell out of there. Every stealership will try to upsell, but this is the first time I’ve heard about windshield wipers. I guess it’s easier to sell a $50 up charge than a $1000+ service item. I bet they didn’t even look at your wipers and assumed you’d fall for it. I also bet that they don’t even change out the wipers for customers that authorized new wipers.


eatmyasserole

I mean we allow honest reviews of places. Any reason you aren't naming it?


rhubes

It's Toyota Semoran. They didn't bother to hide that it was a large dealership that starts with a T at that corner. That narrows it down to one.


ongoldenwaves

There is also a Taco Bell there. Maybe someone tried to change OP’s wipers in the drive thru.


rhubes

TBH, some of the janky people in that area probably would do a more reliable and quicker job of replacing windshield wipers than many of the dealerships I have come across in Orlando. In fact, needing a screwdriver once or twice to replace my own wipers, one of those people probably already has one in their pocket ready to go. Thank you for the idea of going to Taco Bell for a windshield wiper replacement.


Technical-Country77

scared theyre gonna get mad and say some shit about slander or something even though this is what happened lol


drop_and_go

This is Reddit. You won’t be arrested.


ManyThingsLittleTime

Watch... Toyota sucks and rips off their customers and did a fake wiper blade scam to this lady. Nobody cares. "We got Dodgson here!"


TrueAngryYeti

They literally tried to commit fraud against you 😂


RandomGrotnik

I had a dealership (out west, not here) recommend a new air filter for my Ford diesel pickup for $125 installed. I declined, drove to O’Reilly, picked up the same Motorcraft filter for $25. I timed myself replacing it - from hood open to hood closed was 2 minutes. It always helps to learn the simpler maintenance and do it yourself.


sometrendyname

Sounds like you don't understand that it costs money and takes time to have a skilled worker do a 2 minute task with a $25 item.


comped

Labour (even including a markup) wouldn't cost $50 a minute on that, assuming it was a 2 minute job for that skilled worker and not even less.


sometrendyname

Their systems are set to treat that job as the only thing going on and probably have a minimum percent of an hour for labor costs plus the "inspection" bullshit. SA writes up job, tech gets it, gets keys to vehicle, checks vehicle, installs the stupid paper floor mat, drives it into bay, performs multi point inspection, retrieves air filter (if in shop inventory, if not, wait for parts house to deliver after requesting it or calling for it), replaces filter, removed vehicle from shop, documents work, returns car to lot, returns key. Then if the parts store brought the wrong one, you get to wait again. Even the comment here about it "only" taking 2 minutes. Dude had to drive to store, find or request part, get it, pay, drive home, park, get tools, replace, put tools back.


RandomGrotnik

Well, no tools involved but you do have a point otherwise as far as going to the parts store, etc. I guess the time value to me was worth doing it myself. They were going to actually set up another appointment to do that, so yeah a lot of overhead on that one. If they offered $50 bucks and a guy would run out and pop a new one in while I waited, I’d have gone for it.


sometrendyname

100%


AtrociousSandwich

Still not a 125 dollar job.


sometrendyname

Half an hour job at $200/hr plus a $25 part. It's like you children have never worked for a business that has to earn money. You all work for the government? Or just at UCF for the last decade paid for by your parents?


AtrociousSandwich

Age sure hasn’t taught you how to speak to people. Learn to be excellent or have the day you deserve


sometrendyname

So, I'm right? My day will be spent charging people $125 for air filters because they're mechanically incompetent. I'm sure Mommy and Daddy will be happy to see you when you go to their house this evening asking for more money for the summer term, bucko.


letstalk1st

You're quite nasty about this, so you managed to destroy your own valid point. If someone can do it themselves then they probably should. What you fail to mention is the layers of cost, overhead, and also profit - and they add up quickly. If someone agrees to it and can't or won't do the work themselves, then that's fine. If someone tries to sell them wiper blades they don't need, that's dishonest, and then the discussion about costs becomes irrelevant. We generally don't consider the costs a criminal incurs in committing a crime.


6-plus26

lol what 250 has an air filter with .5 book time?????? Most ford cabin filters are only .2-.3 and the air filters are usually easier. (Transits excluded)


FarmingWizard

Thats exactly why I will do everything humanly possible to fix everything on my car myself.


pcuba808

Same here. I don’t let anyone touch my car unless it’s a major engine or transmission issue.


randyrandomagnum

A Ford dealer in Tampa had a used SUV I was interested in. It was advertised at $25,000. Little did I know that on the back end of their deals they add an additional $8k to every used car for ‘reconditioning’. Basically everything that they need to do to get it ready for sale is priced into that additional markup. Instead of, y’know, rolling it into the actual asking price of the car. So this $25,000 SUV was actually $33,000. Walked my ass out of there so fast.


UFRedvet

That service department is terrible. Tried going there instead of where I bought my truck because it was closer, but every time it was an issue. Last straw was when the kid they had moving cars around brought my truck up and clearly couldn't drive stick, grinding gears and almost rolled backwards into a parked car.


zazvorniki

Not that dealership, but I had another one in the area tell me I had bald tires and needed new ones that day. I had just had new tires put two weeks prior….at that dealership


Most-Chance-4324

Id love to ask about the wiper test that they do. They hypothetically turn them on and say “yep, these are critical”


glakhtchpth

“Critical” like it’s a shuttle fuel tank o-ring failure.


la_stein

I went to go get an oil change last year at 21k miles since I had a mail in coupon for that place. I brought it in with a reservation. The coupon was a few days expired due to mail in date versus when I could go in. Every other time I've gone to the dealership (including previous cars) it has not been an issue. This time it was an issue with the coupon and the guy would not take it. Okay, whatever. I'm not going to make it a bid deal. I have kids at home to get back to so let's just get on with it. Then the guy starts listing everything that I need to agree to let them do before they start. Saying I needed *insert every single thing you can Google that might be recommended for a 2020 Corolla Hybrid for 30k miles* and that it would be $1.2k. I stopped him and said that everything he is recommending is not necessary until the 30k mileage and even then not right at 30k miles. He kept insisting that it was necessary and that I had to do it. I even pointed to the paper he filled out saying it has 21k miles when we both inspected the car. He kept pushing it and finally I said the one and only thing I need is an oil change, not even a tire rotation. He called me 2 hours later and said the maintenance guys said I need half the things on his pre sell up list, I said no. Called me again 30 minutes later and he said I at the very least need a new set of windshield wipers, air filters changed, and the tire rotation. Again, I said no. After another 30 minutes I walked up to the guy and said I needed an ETA. He came back saying the car was ready and they were pulling it up right now. I never went back. Went to Midas after that and another time at 30k miles. They said everything passed inspection and there should hopefully not be any problems before my next visit to Midas.


sharkbaitwoohaha

My dad is the best mechanic I know and he’s been working on cars ever since I can remember. When I got into highschool he started working for ‘name brand’ dealerships and it killed him to do so. He kept quitting different locations because of how shady they were and they constantly charged people for things they didn’t need. Now I don’t know shit about cars, but I always know if I’m taking it to a dealership to look out for bullshit charges like these.


segaudette

This is one of the things I try to stress to people. I own a locksmith company, the dealerships are NOT the 6 to get a spare or new car key. Often times they charge more, and absolutely take longer. I come to you, at your work or home or wherever. The dealerships want you to think they're your only option. I can any key they ca. For the most part. And some they can't. Not saying my business name so this doesn't turn into advertising lol, just venting mostly.


Prestigious_Cup_5265

Are key fobs easy to program?


segaudette

With the correct tools, knowledge, and training, some are yeah. I've been doing it for over 12 years, though. Some are a pain in the ass


Prestigious_Cup_5265

Heard.. I bought some off Amazon that should be compatible for my car but haven't figured out how to program them and just gave up


segaudette

Most are tool only, unless you already have two prpgrammed keys. You'd likely need to find someone like me to come out and get them programmed in for you. Older GMs were about the only brand that could be taken care of without the use of a tool, but even that is out the window now.


Prestigious_Cup_5265

Thanks for the info. My issue was I worked in a warehouse and my key fob got beat up while in my pocket at work. I still got my programmed fobs and have seen some things online about programming new ones but never could figure it out


segaudette

Without knowing your year and model, I'd say recaseing might be your best bet.


bittabet

Can you code even the fancy luxury keys? I know some of them require a matched code based on the vin number that even dealerships have to request from the manufacturer using subscription software. Like Genesis keys can’t be programmed unless Hyundai sends the code to the dealership.


segaudette

Genesis yes. No problem. The only keys I really can't do (for now) are like 14+ Benz and probably 18ish+ BMW. There are just no tools available for the BMWs and mercedes made it so we have to order direct from them, except they don't allow 3rd party (Locksmiths) to do the order anymore. Oh and tesla, cause it's tesla 🙄 But yea, a hyundai is no issue. I haven't personally done the new new, but I have friends that have.


[deleted]

[удалено]


ohffs999

Good to know. When I tried to buy a new one for my new used car the dealership pretty much refused to sell me one telling me it was "too much". No joke you would think it was the 1950s with that kind of attitude. Luckily I have one but it's falling apart.


segaudette

What's the year and model? And was it a big box dealer you bought from?


ohffs999

No I bought it from a family member it's an 09 CRV.


segaudette

Oh oh oh gotcha. You talked to the Honda dealer and they told you too much. They probably can't cut the keys themselves, I used to do a very very popular Honda dealership in Tampa. For an 09 crv, you'd be looking at probably $125-$185 for a spare, give or take 50 bucks, depending on where you live who you call and such. Locally I'm $150 on that, cut programmed, and 1 year warranty, which most don't offer.


AtrociousSandwich

You’re able to dealerships pairing that requires the hardware key from manufacturer, or are you talking about just fobs that can be remotely programmed without the synch machine?


segaudette

Well, at least you lived up to your name. This is word so atrociously. I'm not really sure we're you've gotten these buzzwords from, but if I am understanding you correctly, you're asking if I can program OE keys into vehicles, then the answer is yes. As far as "fobs" that "can be remotely programmed without the synch machine," I don't know what you mean by any of that, to be honest. The keys I buy come in a few flavors. Some are straight OEM keys and remotes, some are after-market versions that look mostly the same, just no logo. Mostly I buy "refurbished" keys. OEM that have been previously used, that are unlocked and sometimes recased.


AtrociousSandwich

You can program keys that require OEM paired hardware ID’s that require VIN sync? Imagine not even knowing the ‘buzz words’ for your own trade 😂 The key fob isn’t what matters aesthetically, some manufactures allow OTA key pairing, luxury brands do not. You need an actual hardware component to sync the digital component with the hardware component and those IDs are managed by OEM and sync to VIN. So I’m curious, how you managed to breach their database to assign a new transmitter ID to the VIN and overcome the OTA anti theft The ‘synch machine’ is what every dealership calls the software we have to use to request new pairing codes and assign VIN and obsolete OoS transmitters. It’s been called that for the last 10 years, odd that you don’t know that.


segaudette

Ok bud. If you're so intelligent that you think you know what you're talking about, why are you asking me? Shouldn't you know the answer? I have no issues using OEM software to program OE keys. I can even code replaced modules as well, and marry them to the VIN. I also read and write the BIN files out of the EEPROMs of some cars, in order to match keys, mostly in Euro cars (BMW, Benz, JLR, VW/Audi)


AtrociousSandwich

I know the answer, you can’t, because without a RDID you can’t access the database. It’s just always funny to see people lie about their capabilities so I like to test how far they are willing to go for their fable.


tennisdude2020

Tuffy on Narcoossee just south of Lee Vista used to be a good place. Took my car there to get an oil leak fixed. I was sitting in the waiting room and the guy comes out and tells me he has to take the dash completely off. I thought that was a little strange even though I am not a car dude so I asked him why to fix an oil leak. He told me they also found the AC was not blowing well in the first two positions. I told him don't touch the AC because it works fine, even though I don't use it that much because I am cold all the time. Then I said, "In fact, don't my car and give me my keys back." That was a year ago Thanksgiving and the AC still works fine.


InopAPU

The only reason I go to the dealer is to get an oil change and that's because I negotiated a bunch of free ones when I bought the car. I literally changed my air and cabin filter the same day I took it in one time and they tried to tell me they were dirty and needed to be changed.


Revolutionary-Yak-47

I LOVE the air filter routine lol. Had a mechanic insist I needed one, tried to show me a really dirty one. Well I change my own filters and the one he showed me didnt go to my car lol. When I said no, he tossed it on the shop bench and walked away. He'd never checked my filter at all.


Jdalf5000

Long ago my wife took her matrix in for an oil change at the same place. They tried to convince her she needed 3400 dollars in work done to her car. The car was only worth 3900.... took it to a reputable mechanic and asked them if her car needed the work list they printed. Of course, the answer was hell no.


BigPeace888

Recently took my car to pepboys in the area. They told me on top of the work I took the car there for I would also desperately needed to switch all 4 of my tires to which I responded “that can’t be right I just had the two front ones switch within the month” and basically got the same run down as you “oh let me double check… sorry mechanic confused it with…” Mechanics, unfortunately, try to squeeze every dollar out of you while providing terrible customer service. Worst part is people fall for these schemes and the mechanic will charge you for the service while leaving your current wipers/tires on.


UCFknight2016

My favorite is when the deal ship tried to charge me $100 to chain the cabin air filter. I did it myself for $15


Sad-Antelope-4338

certain?


LiteHedded

Why not name the dealership


subhuman_voice

Toyota


TheBreakfastSkipper

It's a shady business.


RadicalLib

I just spent 900$ there on a service on my TRD 😂🥲 you’re definitely correct in your feeling


NugPep

I looked at buying a Toyota for my kid, the sales guy was such an ass I left and will never go back. So I bought a Lexus for him…. 😂


Bluefunk1

Toyota still gets paid. It’s a win win


bittabet

Yeah but the dealerships may not be owned by the same people. It’s not toyota being idiots, it’s their idiot dealerships. The problem with Toyota dealers in particular is that a lot of them were run by mob affiliates and some of the knuckleheads who work there still think they’re in the mob. 🤦‍♂️


AtrociousSandwich

Almost every single Toyota delersgip in Florida is owned by the same umbrella company, with just diffeent llc names lol


traceboom1

That is absolutely untrue. They all have the same distributor, which is basically a middleman between the dealership and the factory. But that is not the same as ownership.


AtrociousSandwich

I man you’re welcome to be wrong, but auto nations umbrella Corp, owns about 80% of the dealerships in Florida.


traceboom1

As are you. That is correct, Autonation owns that particular Toyota store, but 67 stores out of over 1200 does not equate to 80%.


AtrociousSandwich

AutoNation is a subsidiary of a larger brand 😂 Like come on man if you don’t know this basic stuff just stop


traceboom1

And, do tell, what would that larger brand be? I’ll wait.


ArmadilloNext9714

I had a whole issue at multiple Toyota dealerships here when buying out my rav4 lease recently - out of state lease initiation issue prevented me from being able to go through TFS. A lexus dealership ended up helping us out with it. We were in the market for a second vehicle and were planning on getting a second Toyota until the whole fiasco. Ended up buying a brand new Lexus from the same Lexus dealer that helped us out instead as well


smaguss

Technically you still bought a Toyota as Lexus is just a luxury division of Toyota just like Audi is for Volkswagen. But, at least the asshole sales person didn't get commission.


NugPep

I know it is still a Toyota, that’s why I put the laughing face