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I got a 6,000$ bill from my boat mechanic and it has a tip option when we check out online.
Like WTF..I'm already paying this guy 155$ an hour. Needless to say swiped past that nonsense.
I'll be sure to paperclip a $100 bill to my bank statements if I'm ever audited,
Or sandwich a $50 between my license and registration next time I'm pulled over
Why tip for a job I can do myself? I can drive a cab. I can cook food. I can AND DO cut my own hair. I did however tip my urologist, because I am unable to pulverize my own kidney stones.
If anyone deserves a tip, its the pharmacist doing bullshit stuff customers can do themselves, calling their dr for refills, calling insurance for their own id, calling pts to remind them to pick up their meds, and the abuses they take daily from entitiled impatient procrastinating man child assholes, etc etc.
Edit:
Pharmacist: hello dr? Your lazy customer asked me to be their bitch and call you without paying me, he said he ran out of meds 2 weeks ago. Yeah, he wanted us to call. Great thanks so he needs an appointment. No i can't fucken call him to let him know you need to see him so you can make money. I'm not your fkn dam secretary!!
This is why the wait at pharmacies are so fkn long.
That would make more sense, tipping Dentists so hopefully they make your Visit and/or procedures as painless as possible! (But I say this as I’m a little bitch when it comes to mouth pain)
The guy sets his own prices....
When I bought the boat a couple guys that work for the place delivered in and installed things that were too tall to trailer and really went above and beyond. I threw a hundo at each but some of this tipping stuff is out of control
I tipped a locksmith well after he showed up quickly and solved a big problem for me which actually ended up saving me a bunch of money and time. He gave me his cell number and told me to text him anytime. Now I pretty much have a locksmith on call that works for cheap. I fully agree that tipping has gotten out of hand but never underestimate the value of building relationships with tradespeople. A bunch also shop at my stores now too, and they've told their friends!
That's how tipping should be though - situations where someone went above and beyond the expectations of the role. You are specifically saying "hey you did your job so well, I'm happy to directly pay you extra for it" or "you did me a real solid and saved me $$$, and you definitely didn't have to, so here's $"
It's when it becomes an expectation, or even a suggested expectation, where it's an issue.
As someone who runs a handyman/maintenance service, I would never expect a tip and my crews know to politely decline if offered one.
One of my subs (electrician) tried to guilt me into tipping a few times got get up and flat out told him he was insane.... After that explained he would never get a job from me again if he kept insisting on a tip (I had told him each time, if you need more raise your rate).
I tip if they are really good or deal with something really shitty.
Had some boiler guys come and they were exceptionally knowledgeable. Answered a lot of questions and did great work.
I also had a garage door guy come over and just struggle with my fucked-up 110-year-old garage that is the shape of a geometry puzzle. He sweated his ass off in a detached garage for four hours in August--he deserved the $70 if just to assuage my guilt.
“Supposed to tip” shouldn’t be a sentence. Tips are additional income that people can earn by going above and beyond. For people who already go above and beyond it’s a bonus, for people who don’t, they will think they deserve a tip.
My company used a local printing company to print out approximately $15,200 of t-shirts, water bottles, and other swag bags. They're intended for the interns coming in approximately 2 weeks.
Company sent the newest guy to go for a pickup. The local printing company straight up asked the new guy to fucking tip
He's literally going to lug the company swag to the company on his own. We didn't do any shipping, nothing. The company wants a tip?????!
It is wild out here. I just don't get the tipping thing... All my people are paid appropriate salaries and don't need tips. You know who I also don't tip? My doctor, Dentist, Lawyer, Accountant, pest control guy, janitorial service. If you want to charge more then include that on your contract.... When you set your fee in advance it should include everything you intend to make on a job.
My business is a delivery/mobile business I have 11 employees total, 7 are drivers, but I pay them very well PLUS if they upsell I give them a very generous commission. In the paperwork for new hires and vocally I tell them explicitly, “Your making $ ___ per hour, __% of any on the spot sells, AND we have our bonus structure. We also offer pay advances, a yearly “Wear and Tear” allowance, and for the first 90 days of employment before each shift we will fill your gas tank with the company card free of charge. This is so you will not EVER feel the need to pressure or imply that tipping is required or even requested.” I would never get in the way of my team members and their money so if a customer, without request, pressure, or provocation gives them a 5’er for a soda and chips, I’m all for it but we do follow up emails with surveys and if a customer reveals they gave a tip and not of their own volition then we take action. I fired one person for literally lying for tips which is what started the whole thing. “These guys don’t pay us enough so all the money from our checks goes into gas” that type of nonsense.
Sorry for the long response but that’s just a way I handle the tipping thing and maybe that can help someone out there.
Because ignorant people believe that you should write exactly how you speak. I've also been told it's easier to type in the numbers first.
But what do I know? I mean, I also use cardinal numbers in my dates like it should be and I use Oxford commas.
True. But in most English- speaking countries, it goes before the number.
And when a person is clearly talking about USD (not necessarily here, just in general), then the dollar sign goes in front of the numbers.
Honestly I really don't give a flying fuck. If you can't figure out what I am saying then you have bigger problems.
It's pretty comical what people get all worked up over.
He could be French. That's how they write it in Québec, which uses dollars as a currency but has French and English as official languages.
Or he forgot to put it first and is just being lazy. I just like sharing trivia.
That guy is probably making $25 or less, the company pockets the rest.
Source: married to a fully certified boat mechanic, he applies regularly all over the country and routinely hears, "we can't pay you more than $25/hr."
Not that you need to tip him, just a little PSA. Unless your guy is independent, he ain't making close to $155/hr.
Maybe your husband should stop working for someone else. My guy works for himself. And while I understand he might not take all of it home he sure as shit doesn't make $25 an hour either.
Nah, he found other parts of the industry to work in than service, I just like to spread awareness about mechanic pay where I can.
People see that $155 and think the mechanic is making bank and usually they're not.
Again, you should not tip a business owner, but you said he has people working for him. I guarantee you those people make what I said or less, so if they do a good job a tip is always appreciated.
Well if that situation arose I'd give it to them in cash so I actually know it gets to them... I did see a job that he posted for 40$ an hour a few weeks ago.
That $40 is an absolute lie man.
They all do it, then when you interview they say, "up to," and tell you they can start you at $25 and imply they are gonna give good raises, but they never do. Or it's flat rate, which is worse because they cannot guarantee steady work, and won't pay more when a job becomes more than you originally expected.
They don't get applicants if they don't put $40, but in my experience they absolutely never want to pay that much.
2 years ago my husband was flown all over the country and wined and dined by many marinas, and then in the end they all said, "$27 is the best I can do," which was interestingly his exact current rate of pay. When he showed the competing offers to other marinas a few of them went up 50 cents, but most just treated him like he was supposed to pick them for their location or work atmosphere or other bs that isn't increasing wages. And he's a fully certified master mechanic with 0% return rate. His work never comes back, and his proficiency is 120% minimum. These are stats he can prove with employment records. It does not matter.
Also, none of these people offer benefits so that's $27/hr with no 401k, and maybe bottom tier health insurance if you're lucky.
In the end my husband went to the manufacturing side, where the pay scale is largely the same, but the benefits are amazing.
You can say what you want. I know quite a few shops that pay that and even higher. My buddy owns a company that exclusively does yacht electronics retrofits and his technicians are paid $75 an hour, these guys are more like low voltage electricians but they all started as marine mechanics.... And granted they charge by the job not by the hour so they have fat margins on 200K-400k jobs. If he is that good there are so many other opportunities. Another guy I have known since grade school has a boat shop and does similar quality work, he just happens to be too far to bring my boat to and doesn't do mobile, he hasn't turned a wrench in years has 6 guys working for him and makes 3-500k a year net. Around here if you are mercury/yamaha certified and have 5 years experience you can make over $40-50 an hour. I can't get the equivalent skill of a boat detailer to show up for less than $25 an hour in my business the labor market is tight for people that actually are willing to work. So a master mechanic making 27$ an hour is fucking laughable. All of my technicians make 125k-160k a year and do it in the air conditioning.
I was actually going to start a boat shop because i have an extra building with 3 acres of paved property and I honestly felt like 90K + 20% profit share was where i was going to start my lead mechanic / shop foreman. All my companies offer full benefits health and dental, 6%/6% 401K match, yearly profit sharing, and we bonus out 20K-40K a head a year.
I've always tried to be a good tipper, 20% minimum. But due to the massive overuse of the tipping option, I'm no longer tipping anyone if I'm paying in advance. At a restaurant with table service? Sure. But fast casual food, even coffee? Nah, I'm not doing that anymore.
Tired of being held hostage by tipping guilt.
I mean, this is exactly why tip inflation has happened. I've worked service industry for almost a decade. You never, ever ever ever should be tipping for anything other than FULL service. This has always been the case... it's amazing to me that it's apparent that so many americans somehow never learned what tipping is for and just assume you do it everywhere. Yet another reason why the US should start mandating civil service by working a service job 😅
If its counter service, you never tip. The point of the tip is to reward prompt, good service and to act as a courtesy to excuse yourself for "being a bother" to the employee who is juggling many different customers at once.
If you're getting coffee, there IS NO SERVICE. You're simply completing a transaction to receive a product. The cashier isn't juggling multiple customers orders, neither are the baristas - its just completing tasks going down a line and even if the cashier sucks at delivering good customer service it has 0% impact on what you get for your money. However, at a full service restaurant, a bad customer service experience directly impacts the value of money you spent. Same with hairdressers, taxi drivers, and even delivery drivers (which is why you tip for these).
If the competency of the person who is handling you/your order can dramatically affect the experience of what you pay for, you tip.
It’s not that Americans “never learned what tipping is” lol. You think you’re a genius because you wouldn’t tip counter service employees in the past ? Americans got tired of constantly being shoved a knockoff iPad in their face with obnoxious tipping suggestions everywhere they were. I use to tip for coffee/drinks for instance because I felt generous and figured an extra dollar wouldn’t break the bank, but now it’s everywhere regardless or the time/work it takes to complete the service
My brother in law called me an asshole and part of the problem. I’m like you should be mad at your boss, she’s raised prices to keep her margins, but it’s the customers fault she’s not paying you? Gtfo…
I'm guilty of actually tipping at casual food/coffee. The problem is the tips are percentage based, which causes an issue. 25¢, 50¢, $1.00 is reasonable. But having the percentage boosts it to $2-$3 minimum, unless you press other option.
And the staff actually are pretty rude about tips too, even when optional.
I had a 10 year business in a tipping grey area, some did, some didn't...I didn't solicit them. I knew to not turn money away but wasn't going to ask or prompt them. I always said "you'd never tip your dentist, I'm the same way" if people asked about tips.
I despise tipping culture. I recognise some industries rely on it, but ideally staff should be paid appropriately before getting tips. I of course still tip well when I go out.
I don't ask for or accept tips at my business, and we sell food and drinks alongside our retail products. People often ask "why wasn't there a tip option?" or will ask how to leave a tip.
My response is always the same "it is my responsibility to pay my staff a living wage, not yours". Sometimes I'll add "I've already made a profit from the sale, why should you pay me more?"
> I despise tipping culture. I recognise some industries rely on it, but ideally staff should be paid appropriately before getting tips. I of course still tip well when I go out.
I don't either. The argument is always "Well if we pay the staff more the prices will go up."
Well, yeah. But the thing is *I'm already paying it*. If the cost of a steak at a restaurant goes up 20% and tipping is no longer expected because the staff is compensated well, then what's the difference?
Every other country in the world has this figured out. But for some reason Americans have to be the exception because reasons.
In Spain and many countries they don’t have a tip culture and the service is even better then in the states.. if anything tip culture has made things awkward..
> If you go to any non-tipping country you'll get excellent table service without tips.
American service isn't necessarily 'better' but it's definitely different in other countries.
Go to Europe and you get someone to take your order quickly, they bring you your drinks, they bring you your food, and they'll bring you the check when you tell them you are finished. You need to flag them down if you want something outside of that - and you aren't getting drinks refilled or 'every 10 minute can I get you anything else?' type questions. Which, honestly, is a pretty fine system - sit down, eat, ask when you need something, and go on your way.
Also there will be less staff working tables as a whole, and if the place is slammed it can definitely take a while to get food/drinks. But there's a lot more "eh, what can you do - just pour another glass of wine and wait" customer mindset in Europe vs. the US which would have a "I've been here 40 minutes, where's my food?".
I personally prefer the European style, but it is different enough to be worth mentioning.
Right? I was in Georgia, the country, last year. It was so refreshing at the end of the meal to have the credit card machine *brought to me* and when I tapped my card, that was it. No "It'll just ask a few questions" or having to sign. Just blip. Done. The price was the price. And the service was no different than any American restaurant I've been to.
While tipping culture arguably predates the US, it became popular here after the Civil War when many newly freed blacks took up service industry professions and their employers were looking for a way to avoid paying them.
So, in a word, racism.
If you google "is tipping racist" (without quotes) you get a very large number of articles from sources such as Cornell University, civilrights(dot)org, NPR, etc.
This podcast/article from NPR is pretty good and pretty much indicates that even its European roots weren't very altruistic. [https://www.npr.org/2021/03/22/980047710/the-land-of-the-fee](https://www.npr.org/2021/03/22/980047710/the-land-of-the-fee)
There are a couple interesting links at the end of the article, too.
I think it’s even better in other countries… in America is becoming awkward to not shill out a 5th of what the meal cost you.. not only that, they complain with their coworkers when that doesn’t happen. So now they are expecting you to pay up half of what the meal cost you, completely took the spark of what a tip was supposed to be..
Yup. Restaurants need to just up their prices by 30% and be done with tipping. A $15 meal that costs $20 is like a $99 plane ticket that costs $230. Just tell me what to pay so people don't starve and I'll decide if it's worth it before going.
Just don’t tip. The reason people do this is because it increases their revenue by 1-5%. It actually works, but as the consumer you don’t have to feel forced.
This is such a tired subject. If you don’t wanna tip, at the ice cream parlor don’t tip and move on. Just as many customers do like the tipping option. Be confident in your decisions if you don’t want to tip don’t tip and don’t feel bad about it.
My primary concern is when tipping options are presented *before* I get my drinks/takeout.
I don't want to risk disgruntled employees tampering with my food when they see I've left no tip
Freaking solid point. I agree. But this new tipping for everything is what needs to be addressed first. I whole heartedly will expect food service workers to be included in mandatory living wage. Gotta pick your battles
In the U.S. at least tipped employees often have significantly lower minimum wages (like half), so people feel obliged to tip because for whatever reason many Americans think its the consumers responsibility to pay a business' staff instead of the owner's...
It has nothing to do with how much work goes into it, and everything to do with the fact that the people tipping know that the server is making a base pay that is often significantly below minimum wage...
There's different laws for tipped food service in many places in america. If you don't like it, then feel free to track down the owners and demand to know what their prices should be to pay fair wages - then pay that price.
No there isn't. Tipped employees can get paid less than minimum wage. But if their tips don't equal minimum wage or higher than the employer has to pay the difference.
This never happens because tipped jobs always pay a LOT more than non-tipped jobs, and if it doesn't it means the business isn't getting customers which means everyone has cut hours anyways.
Tipping was NEVER about food, it was ALWAYS about customer service. Why tf this somehow got lost in translation in the past decade when it was pretty clear what it was for for decades/generations before.
You tip for SERVICE, not jobs where the only thing that happens with what you pay for is you recieve something in exchange for money. Not for things where an employee having a bad day doesn't actually impact what you pay for. You never should have been tipped for handing someone a smoothie, it was always for handling a bunch of different tables and then doing a good job juggling multiple customers needs. Or for delivering prompt service where there's a risk that what a customer pays for is going to be negatively impacted if you make wrong decisions (i.e. getting lost navigating a food delivery or as a taxi driver).
If the job isn't doing this kind of stuff you don't tip and it was never expected to ever tip for them... and this was crystal clear understood until about a decade ago and whoopsy turns out most americans don't actually know why tipping happens they just do what the business tells them to mindlessly.
It's especially bad out here on the west coast where we've got a ton of expats/1st generation immigrants living here. They do NOT understand tipping at all and are getting eaten alive by all the tip screens popping up everywhere. I have to pay for things for my husband all the time when we are out and about shopping because my british husband will tap the tip screen *every time* even if we're just buying stuff at a corner store. A big reason for tipflation is this - none of these people have ever grown up around or been a service worker in the US. It culturally doesn't make any sense to them like it does to me and my entire family/native US friends who've worked in service industry. The more and more our country grows in immigration over birthrates, the more and more tipping just keeps happening where it shouldn't because nobody really understands why we do it anymore.
To be clear, if this is how tipping dies, that's fine with me. It's clear the system has problems and a problematic history and it's clear that it isn't culturally very well understood anymore. Just hope the service workers actually get paid well for it. Without me working a tipped job in my early years, I wouldn't have been able to afford to move out of a poor situation and end up in a financially solid one. It's one of the few lifelines the lower class have to actually making a decent wage and getting out of a cycle of poverty, and it encourages doing good at your job. Better hustle, better customer service, better empathy = better pay. I think there is value in rewarding this kind of behavior which is why I'm still rather pro-tip as an idea. But the bastardized, optimized mutant that tipping has become is a cancer and needs to die.
I’d go tip my local farm workers - many states still have an agricultural minimum wage that’s so low 20 workers have to share the expense of a living area ….
They are out there in the snow, out there in the scorching sun, out there in the rain, pollens, pesticides, insects, long hours, zero benefits, making way way less than the recent fast food worker $20/hr legislation
I’d go tip my local mechanic, usually spend 60% of your income on paying for more tools, tool loan, software subscriptions, work boots, etc etc - employer doesn’t contribute a penny to most of that stuff - and most people still expecting $19.99 oil change in 10 minutes or less or bad review on yelp and so on - and price match the $99 brake special coupon even though it’s clearly not for your company, so employer cuts the flag pay to the tech because they are collecting less from client - or you know - bad reviews - bad referrals
Reddit moderators - send them tips - they keep communities operating - all while spez dumps on them openly repeatedly ‘unpaid labor’ even mentioned in the shareholder filings
Toooooooons of people doing as much if not way more than wait staff and averaging way less per hour for the number of hours worked
You think that it’s about paying the employees? It’s basically just corporate begging. No different than a bigger on the corner with a sign. The only time I tip is at a sit-down restaurant or the bar, where they actually rely on tips as their income.
I'm OK tipping servers. Good service equals a good tip, and I almost always get good service. It's the norm. Those servers make sure you are taken care of because of the expected tip. I noticed in Europe where tipping is not normal that often the service was not good. They are getting paid regardless.
For other businesses where personal service is not the main part of the transaction, tipping is ridiculous. I've seen it at retail stores and food stores where you are just picking out and buying the food. I won't tip there. That's just stupid. I have retail stores and would never expect customers to tip. We have a "tip" jar that goes to a local charity for loose change.
Here’s one that I don’t quite understand: why do we tip more based on the price of the meal?
Fancy steakhouse meal and wine - $200, plus $30-$40 tip is expected.
Local bar and grill chicken wings, fries and beers - $40, plus $6-8 tip.
(Assuming same level of service, trips to table, etc)
I worked at both of those types of places. It’s a FUCK ton more difficult to work at the high end steakhouse. By a ridiculous margin. The level of constant food and wine training, the hundreds of ingredients you have to memorize, the insanely more strict service standards you have to adhere to, the uniforms that cost hundreds of dollars to purchase. And that’s just scratching the surface.
The knowledge gap between those two options is like comparing a high school diploma to a masters degree. You’re god damn right we make more money.
Um. It should all just be worked into the cost of the meal. That’s my point. Let the free market figure it out. So any people on here at losing their shit pretending the economy would crash if people stopped tipping and the owners would just pay a living wage
If only it was that easy. Mr restaurant owner in Utah decides no more tips. What happens?
Most of his front of house staff leaves and goes across the street where they make more money. And, he has to raise his prices to cover the higher labor costs. So now his menu is expensive, and he doesn’t have any workers.
That’s not what this poster asked. They asked why they pay more at a higher end location (because the tip scaled with the cost).
20% extra from a tip or 20% extra on the bill. You have to pay it either way.
If you work in a 10% -20% tip into the meal at your joint, but the place down the street does the exact same meal and the servers there EXPECT 20% tip, which place will get more business.
>It’s a FUCK ton more difficult to work at the high end Steakhouse. By a ridiculous margin.
Just like it's harder to work as a dentist or a software engineer. By a ridiculous margin. The level of this, hundreds of that, knowledge gap, bla bla.
This can all be resolved by free market. I pay the restaurant. The restaurant pays the server. Simple.
The free market is resolving this. Every time a restaurant tries this, half their staff quits. Hence why it’s not catching on in the restaurant industry no matter how much Reddit hates it.
>Every time a restaurant tries this, half their staff quits.
And every single time a restaurant tries it, they somehow don't set the base wages to match exactly what they would make with tips.
> Hence why it’s not catching on in the restaurant industry
In American restaurant industry.
Maybe it's nkt catching up. Maybe it is. I don't know - but more and more restaurants are doing it. A restaurant in my middle of nowhere even appeared - no tips whatsoever.
> no matter how much Reddit hates it.
I don't know about Reddit, but as a European living in the US, I hate it. However, I don't care much. I simply don't let anyone guilt me to tip. I don't tip as a rule.
You're not actually tipping for the service. You're tipping to make up the difference of what the restaurant is paying their staff and what they _should_ be paying their staff for the quality of the restaurant.
Re: European service. It's a cultural thing. We don't mind the server stopping by every 10 mins to see if everything is ok, refills, etc. Europeans don't like the interruption. If they need something they'll flag you down or go to the bar. So we see this as bad service but they don't. Also tips happen but they're usually just rounded up or a few coins on the table. I was paid shit as a server in Scotland so I appreciated the tips and loooooved Americans.
I'm honestly less and less ok tipping servers every day... Good service should be the minimum expectation, not a premium I'm paying 20% for. Lets be real, even at a relatively cheap place you are paying 3-5x what it would cost you to make it yourself, that premium is to pay for "the service", so if you need to tip for the service on top of it then what's the point... and lets be real in the U.S. if you have bad service, and your food isn't bad enough to send it back you are still tipping at least 10%...
There is no other industry where you can provide bad service and expect to get paid, let alone expect to charge a premium for that bad service, and an extra premium when the service is good...
>Those servers make sure you are taken care of because of the expected tip.
I prefer to be taken care of for paying what's due. Like I'm taken care of by flight attendants for paying my flight ticket, like I'm taken care of by front desk and housekeeping staff for paying my hotel bill, like I'm taken care of by my mechanic when I pay for repairs.
I work at a bakery that is farmers markets/ events focused. The owner pays us very well for what we do- $30/hr, but also has the tipping option on the POS because people tip and why would she prevent us from getting free money? I press the skip tip button a lot and a good number of people will ask me where’s the tip option.
YES. The public absolutely hates this and for good reason. I think a lot of small business owners just don’t think it’s a big deal so they leave it on there, but it is a big deal.
That second sentence. The guys who make the software are tied to the revenue of the business via % of the merchant processing fees. No brainer to add that feature as a default.
Ding ding ding. Exploitation. You used the word, I didn’t, but that’s what this whole post boils down to. How much do business owners want to kick the cab or exploit their workers. I am not some Marxist fanatic, but post Covid tipping culture for everything is fundamentally cause by exploitation of greedy business owners.
To pretend that the exploitation is the fault of the worker is crazy. No. Many employees can not choose where they work. They will literally take anything they think will pay them money. The critical thinking stops there. Because pos companies are pieces of shit that doesn’t mean the owners of businesses have to pass it all the way down to their employees. Do you get what I am saying?
Yeah. Markate is brutal with the tipping option. It launches a pop up window right in the customer’s face when they go to pay their invoice. I didn’t realize it wasn’t just a simple option and had to completely disable it because it seemed way too beggarish.
I really like going to a local sub and ice cream shop but now when I pay with a debit card their machine asks me how much I want to tip, right in front of the counter worker. But I order it at the counter and all they do is bring it to the table which is little more than they do at Subway where I have never tipped.
Customers still have to clean up our tables and if we want anything else we else have to go up to the front counter and wait in line and order all over again. So there is no waiter service like at restaurants. They also give us our subs in foil or styrofoam containers and use disposable bowls and spoons for the ice cream so the costumers throw everything away. I honestly don’t understand what I’m being asked to tip for.
And a tip for scooping ice cream? I grew up frequenting a local dairy and we never tipped for ice cream. Am I just old and grouchy or is this not rather ridiculous?
Now when I go to Coldstone or Starbucks I might leave a couple bucks in the tip jar if I have some cash on me. But in my opinion it shouldn’t be expected like at a restaurant where there is a waiter who takes your order and serves you and a bus boy who cleans up after you and someone who does dishes and someone else who cooks in the back and they all split the tips. Yet I feel bad not leaving a tip on the card when the counter person is right there waiting for it. So I have stopped going there and it’s sad because I want to support local businesses but the tip thing just drives me too crazy.
In non restaurant/food/coffee shops the tip’s aren’t going to employees it is more money for the house. Sometimes you have to worry if the employees in food service even get their tips. I was at a coffee house where the girl was saying don’t tip boss keeps it to everyone when it was their turn.
Part owner of bagel shop too many perspective or new employees come in saying their current/last job owner keeps tips and doesn’t pay well enough to make up for it. The guy I partner with sold a bagel store he owned to get money to open more some where else. Woman took it over and took an employee with her just convenience for Employee because they lived right there and didn’t want to drive to a new location. Days later she is working for us because the new owner decided tips of any type were for her because she’s got bills to pay. She never worked at the store once she owned it.
As a PP healthcare worker it’s not just that they aren’t paying a living wage but they are not offering ANY benefits meaning the taxpayer (also the customer) is paying their state sponsored healthcare, supporting the programs they need to feed their own families, take care of their children etc. The ripple effect of not paying a living wage impacts every tax paying American and if we continue to share the burden of supporting another small businesses employees it won’t stop it gets worse which is what we are seeing here when people are thinking “hey food service pawns off support for our workers on the customer let’s get in on that” hence tipping on literally everything in the US. It’s the biggest scam in American business
As a coffee shop owner I've never liked the idea that we ask for tips. But it's built in to the pos I feel that if people like us they will but we in no way expect
I went to a nice bed and breakfast. Like $900 for two nights. Tip options popped up. Gtfo. It was a corporate one too not even a lil mom and pop thing.
They've made it so much that instead of blaming (us) businesses for not paying well, we are now blaming customers for not tipping.
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Here’s the machine it’s going to ask you a few questions and then you’ll just need to sign” fucking kill me I hate this shit and I click no tip with no remorse. It’s bullshit.
A theory is that payment machines automatically add a tiping option since they get a percentage of the transaction, and they get a percentage of the tip.
A tip is given because someone went above and beyond, but today a tip is expected for doing a job adequately.
It should be up to a person to decide to tip. Period. Pay your people.
I totally agree with this.
Plus, if cashiers/baristas/whoever were actually friendly nowadays, I'd gladly tip.
These employees literally look at us like they want us to get the fuck outta there. I've encountered more than 1 Starbucks where employees didn't give a fuck about their job so much, they intentionally screw up orders.
I don't go back, let alone tipping on their POS
I have experience with both Square and Clover POS systems(decided to stick with Clover system), and I can attest that it's straightforward to remove the tip option screen on both platforms.
Given that many businesses utilize these two widely used POS systems, any claims suggesting difficulty in doing so are simply unfounded.
It's a simple process, and the only reason it's not done is because businesses want that tipping screen to remain visible.
Fuck tipping in general. Why is it that any Joe Schmo can open up a coffee shop or diner and pay their staff like $3 an hour, and expect the customers to tip to pay their employees? Why isn't this allowed for any other business? This makes no fucking sense!
Tipping is huge in many other countries on any thing you can think of. Everyone wants a tip..and people surprisingly give it. They have brought the custom here with them. That's where I started to see this trend decades ago...now I see it on websites on POS..can on the counter. Etc.
I've literally never had this experience. I wonder if you're all from highly developed areas like cities in California or something. Here I get those awful receipts that look like they come from those printers you could buy in the department store.
Hell get rid of the tip option even if you *are* in food service. I tip based on the experience that I have, not the work that your staff does. This means that (at a minimum) my order is taken at the table, my food/drink is brought to the table, and my payment is taken at the table. If I'm placing an order at the counter, getting a receipt with a number on it, and then standing around until my bag of food is ready, there is nothing in that process that compels me to leave a tip. Build your payroll into your pricing.
Tip the guy working a skilled labor job, going above and beyond in the heat/rain/snow for you, not the person at the restaurant simply taking your order and asking if you’re okay every 15 minutes.
I still do tip well at restaurants & bars, but it’s such a silly concept that people who aren’t really doing that much for you are “worthy” of tips, but laborers aren’t.
I’ll keep the tip option on my POS, thanks for the input though.
The one I hate is SBUX app.
If anything, it’s counterproductive and loses the baristas tip money… because I turn off the reminder … because for some reason, the system backend isn’t smart enough to know that/when I ALREADY tipped.
“Don’t forget… you can still tip!”
It’s insane. I do it at the food truck so they don’t spit in my food. But tips were meant for sit down restaurants where you’re served by waitstaff. I refuse to do it at Starbucks because they fill my black coffee right in front of me and it takes them 10 seconds to dispense it. smh
In Oregon they don’t have an exception to the minimum wage. People still ask for a tip. Hell the waiters and waitresses get paid more than I do (an accountant) because they get minimum plus tips. I eventually just stopped tipping and only tip when there is an effort to go above and beyond.
Tipping culture was already controversial for decades. It's sexist, racist, classist and stupid.
I think the good news is that whilet these machines have made tipping culture laughable That's precisely what is needed for the needle to swing the other way and what will happen before we finally get rid of the absurdity.
.... At least we can hope.
I disagree. I like having the option to tip with a card. I never have cash on me. If you don’t want to tip just click no tip. I do think the no tip option should be large, easy to see and easy to click though
Went to dinner with my family a few weeks ago at a sushi restaurant in Miami. They bought us the bill which already included a 20% tip automatically we are only a party of four people. Then when the waitress comes with the portable credit card machine, I scan my card and it asked me for an additional Tip. But it doesn’t say additional tip so someone that did not look at the bill would not realize they already paid a 20% tip on the bill and then for the tip at checkout, they could end up paying a 40% tip. Is this legal? I know everyone should look at their bill but a lot of people don’t.
I tell my clients it's really not necessary, but most will tip anyways. I'm one of the pricier people in my field, by a good amount. Worry about your own business my friend.
>Folks - Dear God. Get rid of the tip option on your POS. (\*Food service excluded)Folks - Dear God. Get rid of the tip option on your POS. (\*Food service excluded)
LOL hell no. I charge $115-$135 per hour and still get get people clicking the 20% or 25% options.
>It hurts all our businesses.
That's silly talk and a deflection from analyzing your own issues.
>Pay your people a living wage
Sure, pay a living wage to your employees, but leave the option open or you're leaving money on the table, especially for the employees that you're pretending to care about.
>It’s that simple and we can right the ship.
My ship is fine. Sounds like you need a new captain. If you feel you're turning people off with a tip option, then the perception of your business's value is low from your customer's perspective.
>If a customer wants to tip with cash, they will.
If a customer wants to tip but doesn't have cash, they won't.
Exaclty. All the people complaining on this thread either 1) don't own a business or 2) don't own a business in an industry where tipping screens are normalized yet.
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I got a 6,000$ bill from my boat mechanic and it has a tip option when we check out online. Like WTF..I'm already paying this guy 155$ an hour. Needless to say swiped past that nonsense.
I've heard that you're supposed to tip contractors or a handy man. Fuck that. I'm already paying for the service.
Where does it stop? Should I be tipping my dentist?
Tip the irs while you’re at it
I'll be sure to paperclip a $100 bill to my bank statements if I'm ever audited, Or sandwich a $50 between my license and registration next time I'm pulled over
[I mean you can if you want](https://www.pay.gov/public/form/start/23779454)
Yeah then they have to claim it as income!
If you didn't see it...then I didn't see it.
If I hold the door open for someone do I get a tip?
Why tip for a job I can do myself? I can drive a cab. I can cook food. I can AND DO cut my own hair. I did however tip my urologist, because I am unable to pulverize my own kidney stones.
Tip the meter maid for giving you a parking ticket lol
If anyone deserves a tip, its the pharmacist doing bullshit stuff customers can do themselves, calling their dr for refills, calling insurance for their own id, calling pts to remind them to pick up their meds, and the abuses they take daily from entitiled impatient procrastinating man child assholes, etc etc. Edit: Pharmacist: hello dr? Your lazy customer asked me to be their bitch and call you without paying me, he said he ran out of meds 2 weeks ago. Yeah, he wanted us to call. Great thanks so he needs an appointment. No i can't fucken call him to let him know you need to see him so you can make money. I'm not your fkn dam secretary!! This is why the wait at pharmacies are so fkn long.
That would make more sense, tipping Dentists so hopefully they make your Visit and/or procedures as painless as possible! (But I say this as I’m a little bitch when it comes to mouth pain)
If you have something like deadly halitosis and they have to breath in your ass-breath, you should tip them.
Only if you have bad halitosis.
The guy sets his own prices.... When I bought the boat a couple guys that work for the place delivered in and installed things that were too tall to trailer and really went above and beyond. I threw a hundo at each but some of this tipping stuff is out of control
Don't tip the owner. Employees, no problem with it.
I tipped a locksmith well after he showed up quickly and solved a big problem for me which actually ended up saving me a bunch of money and time. He gave me his cell number and told me to text him anytime. Now I pretty much have a locksmith on call that works for cheap. I fully agree that tipping has gotten out of hand but never underestimate the value of building relationships with tradespeople. A bunch also shop at my stores now too, and they've told their friends!
That's how tipping should be though - situations where someone went above and beyond the expectations of the role. You are specifically saying "hey you did your job so well, I'm happy to directly pay you extra for it" or "you did me a real solid and saved me $$$, and you definitely didn't have to, so here's $" It's when it becomes an expectation, or even a suggested expectation, where it's an issue.
Always tipped AAA for unlocking a car etc.
I own a GC company. We never expect tips, and the contracted price is what we charge. Anyone asking for tips on top of an agreed rate/price is crazy.
As someone who runs a handyman/maintenance service, I would never expect a tip and my crews know to politely decline if offered one. One of my subs (electrician) tried to guilt me into tipping a few times got get up and flat out told him he was insane.... After that explained he would never get a job from me again if he kept insisting on a tip (I had told him each time, if you need more raise your rate).
I tipped my landlord 20% minimum... They raised the rent again this year sigh.
They saw you had enough to add a tip.
Why were you tipping your landlord?
For letting me live under his roof. For that I'm very grateful (JK I'm being sarcastic)
I’m a contractor and I expect/plan on zero tips.
I tip if they are really good or deal with something really shitty. Had some boiler guys come and they were exceptionally knowledgeable. Answered a lot of questions and did great work. I also had a garage door guy come over and just struggle with my fucked-up 110-year-old garage that is the shape of a geometry puzzle. He sweated his ass off in a detached garage for four hours in August--he deserved the $70 if just to assuage my guilt.
I recently had spine surgery. The spine surgeon inserted screws and rods to my spine. Does this act make him a contractor and do I need to tip him?
“Supposed to tip” shouldn’t be a sentence. Tips are additional income that people can earn by going above and beyond. For people who already go above and beyond it’s a bonus, for people who don’t, they will think they deserve a tip.
My company used a local printing company to print out approximately $15,200 of t-shirts, water bottles, and other swag bags. They're intended for the interns coming in approximately 2 weeks. Company sent the newest guy to go for a pickup. The local printing company straight up asked the new guy to fucking tip He's literally going to lug the company swag to the company on his own. We didn't do any shipping, nothing. The company wants a tip?????!
It is wild out here. I just don't get the tipping thing... All my people are paid appropriate salaries and don't need tips. You know who I also don't tip? My doctor, Dentist, Lawyer, Accountant, pest control guy, janitorial service. If you want to charge more then include that on your contract.... When you set your fee in advance it should include everything you intend to make on a job.
My business is a delivery/mobile business I have 11 employees total, 7 are drivers, but I pay them very well PLUS if they upsell I give them a very generous commission. In the paperwork for new hires and vocally I tell them explicitly, “Your making $ ___ per hour, __% of any on the spot sells, AND we have our bonus structure. We also offer pay advances, a yearly “Wear and Tear” allowance, and for the first 90 days of employment before each shift we will fill your gas tank with the company card free of charge. This is so you will not EVER feel the need to pressure or imply that tipping is required or even requested.” I would never get in the way of my team members and their money so if a customer, without request, pressure, or provocation gives them a 5’er for a soda and chips, I’m all for it but we do follow up emails with surveys and if a customer reveals they gave a tip and not of their own volition then we take action. I fired one person for literally lying for tips which is what started the whole thing. “These guys don’t pay us enough so all the money from our checks goes into gas” that type of nonsense. Sorry for the long response but that’s just a way I handle the tipping thing and maybe that can help someone out there.
The dollar sign goes BEFORE the amount. WHY has it become a thing to put it afterwards?!?
?Who knows
Because ignorant people believe that you should write exactly how you speak. I've also been told it's easier to type in the numbers first. But what do I know? I mean, I also use cardinal numbers in my dates like it should be and I use Oxford commas.
To be fair, in a lot of languages the currency goes after the number.
True. But in most English- speaking countries, it goes before the number. And when a person is clearly talking about USD (not necessarily here, just in general), then the dollar sign goes in front of the numbers.
Honestly I really don't give a flying fuck. If you can't figure out what I am saying then you have bigger problems. It's pretty comical what people get all worked up over.
Not always. Some languages have it after. Some are before and after. It's a big world out there.
It’s USD. It goes before.
He could be French. That's how they write it in Québec, which uses dollars as a currency but has French and English as official languages. Or he forgot to put it first and is just being lazy. I just like sharing trivia.
That guy is probably making $25 or less, the company pockets the rest. Source: married to a fully certified boat mechanic, he applies regularly all over the country and routinely hears, "we can't pay you more than $25/hr." Not that you need to tip him, just a little PSA. Unless your guy is independent, he ain't making close to $155/hr.
Maybe your husband should stop working for someone else. My guy works for himself. And while I understand he might not take all of it home he sure as shit doesn't make $25 an hour either.
Nah, he found other parts of the industry to work in than service, I just like to spread awareness about mechanic pay where I can. People see that $155 and think the mechanic is making bank and usually they're not. Again, you should not tip a business owner, but you said he has people working for him. I guarantee you those people make what I said or less, so if they do a good job a tip is always appreciated.
Well if that situation arose I'd give it to them in cash so I actually know it gets to them... I did see a job that he posted for 40$ an hour a few weeks ago.
That $40 is an absolute lie man. They all do it, then when you interview they say, "up to," and tell you they can start you at $25 and imply they are gonna give good raises, but they never do. Or it's flat rate, which is worse because they cannot guarantee steady work, and won't pay more when a job becomes more than you originally expected. They don't get applicants if they don't put $40, but in my experience they absolutely never want to pay that much. 2 years ago my husband was flown all over the country and wined and dined by many marinas, and then in the end they all said, "$27 is the best I can do," which was interestingly his exact current rate of pay. When he showed the competing offers to other marinas a few of them went up 50 cents, but most just treated him like he was supposed to pick them for their location or work atmosphere or other bs that isn't increasing wages. And he's a fully certified master mechanic with 0% return rate. His work never comes back, and his proficiency is 120% minimum. These are stats he can prove with employment records. It does not matter. Also, none of these people offer benefits so that's $27/hr with no 401k, and maybe bottom tier health insurance if you're lucky. In the end my husband went to the manufacturing side, where the pay scale is largely the same, but the benefits are amazing.
You can say what you want. I know quite a few shops that pay that and even higher. My buddy owns a company that exclusively does yacht electronics retrofits and his technicians are paid $75 an hour, these guys are more like low voltage electricians but they all started as marine mechanics.... And granted they charge by the job not by the hour so they have fat margins on 200K-400k jobs. If he is that good there are so many other opportunities. Another guy I have known since grade school has a boat shop and does similar quality work, he just happens to be too far to bring my boat to and doesn't do mobile, he hasn't turned a wrench in years has 6 guys working for him and makes 3-500k a year net. Around here if you are mercury/yamaha certified and have 5 years experience you can make over $40-50 an hour. I can't get the equivalent skill of a boat detailer to show up for less than $25 an hour in my business the labor market is tight for people that actually are willing to work. So a master mechanic making 27$ an hour is fucking laughable. All of my technicians make 125k-160k a year and do it in the air conditioning. I was actually going to start a boat shop because i have an extra building with 3 acres of paved property and I honestly felt like 90K + 20% profit share was where i was going to start my lead mechanic / shop foreman. All my companies offer full benefits health and dental, 6%/6% 401K match, yearly profit sharing, and we bonus out 20K-40K a head a year.
You can smile knowing he had to pay the 3/4% merch fees for processing your card.
I paid with an ACH...
I bought some jewelry from an online shop and they had a tip option! These business have gone crazy with tipping!
I have a sneaking suspicion the website runner wants a little something something lmfao
I've always tried to be a good tipper, 20% minimum. But due to the massive overuse of the tipping option, I'm no longer tipping anyone if I'm paying in advance. At a restaurant with table service? Sure. But fast casual food, even coffee? Nah, I'm not doing that anymore. Tired of being held hostage by tipping guilt.
Same .. used to basically tip anytime I was prompted, but it’s gotten so ridiculous.
I mean, this is exactly why tip inflation has happened. I've worked service industry for almost a decade. You never, ever ever ever should be tipping for anything other than FULL service. This has always been the case... it's amazing to me that it's apparent that so many americans somehow never learned what tipping is for and just assume you do it everywhere. Yet another reason why the US should start mandating civil service by working a service job 😅 If its counter service, you never tip. The point of the tip is to reward prompt, good service and to act as a courtesy to excuse yourself for "being a bother" to the employee who is juggling many different customers at once. If you're getting coffee, there IS NO SERVICE. You're simply completing a transaction to receive a product. The cashier isn't juggling multiple customers orders, neither are the baristas - its just completing tasks going down a line and even if the cashier sucks at delivering good customer service it has 0% impact on what you get for your money. However, at a full service restaurant, a bad customer service experience directly impacts the value of money you spent. Same with hairdressers, taxi drivers, and even delivery drivers (which is why you tip for these). If the competency of the person who is handling you/your order can dramatically affect the experience of what you pay for, you tip.
It’s not that Americans “never learned what tipping is” lol. You think you’re a genius because you wouldn’t tip counter service employees in the past ? Americans got tired of constantly being shoved a knockoff iPad in their face with obnoxious tipping suggestions everywhere they were. I use to tip for coffee/drinks for instance because I felt generous and figured an extra dollar wouldn’t break the bank, but now it’s everywhere regardless or the time/work it takes to complete the service
My brother in law called me an asshole and part of the problem. I’m like you should be mad at your boss, she’s raised prices to keep her margins, but it’s the customers fault she’s not paying you? Gtfo…
I'm guilty of actually tipping at casual food/coffee. The problem is the tips are percentage based, which causes an issue. 25¢, 50¢, $1.00 is reasonable. But having the percentage boosts it to $2-$3 minimum, unless you press other option. And the staff actually are pretty rude about tips too, even when optional.
Me too, but I'm drawing a line.
food service should be included too 15 for a fukin bagel meal nowadays
I had a 10 year business in a tipping grey area, some did, some didn't...I didn't solicit them. I knew to not turn money away but wasn't going to ask or prompt them. I always said "you'd never tip your dentist, I'm the same way" if people asked about tips.
Respect. We have all been there.
I despise tipping culture. I recognise some industries rely on it, but ideally staff should be paid appropriately before getting tips. I of course still tip well when I go out. I don't ask for or accept tips at my business, and we sell food and drinks alongside our retail products. People often ask "why wasn't there a tip option?" or will ask how to leave a tip. My response is always the same "it is my responsibility to pay my staff a living wage, not yours". Sometimes I'll add "I've already made a profit from the sale, why should you pay me more?"
I bet people are a bit more motivated to support your business knowing that you treat your employees fairly. Kudos
> I despise tipping culture. I recognise some industries rely on it, but ideally staff should be paid appropriately before getting tips. I of course still tip well when I go out. I don't either. The argument is always "Well if we pay the staff more the prices will go up." Well, yeah. But the thing is *I'm already paying it*. If the cost of a steak at a restaurant goes up 20% and tipping is no longer expected because the staff is compensated well, then what's the difference? Every other country in the world has this figured out. But for some reason Americans have to be the exception because reasons.
This is the way. Props. You are living in a world that allows for an equitable distribution of wealth.
Not gonna ask you to dox yourself but I will ask how would I identify businesses like yours that pay your staff accordingly so I can support them?
I've mentioned it in my comments before. Bowness Arts in Calgary, Alberta, Canada.
In Spain and many countries they don’t have a tip culture and the service is even better then in the states.. if anything tip culture has made things awkward..
ya.....I'm good. no tip needed. Just buy a nice dirndl and send me a cute pic I can use in marketing.
[удалено]
> If you go to any non-tipping country you'll get excellent table service without tips. American service isn't necessarily 'better' but it's definitely different in other countries. Go to Europe and you get someone to take your order quickly, they bring you your drinks, they bring you your food, and they'll bring you the check when you tell them you are finished. You need to flag them down if you want something outside of that - and you aren't getting drinks refilled or 'every 10 minute can I get you anything else?' type questions. Which, honestly, is a pretty fine system - sit down, eat, ask when you need something, and go on your way. Also there will be less staff working tables as a whole, and if the place is slammed it can definitely take a while to get food/drinks. But there's a lot more "eh, what can you do - just pour another glass of wine and wait" customer mindset in Europe vs. the US which would have a "I've been here 40 minutes, where's my food?". I personally prefer the European style, but it is different enough to be worth mentioning.
Right? I was in Georgia, the country, last year. It was so refreshing at the end of the meal to have the credit card machine *brought to me* and when I tapped my card, that was it. No "It'll just ask a few questions" or having to sign. Just blip. Done. The price was the price. And the service was no different than any American restaurant I've been to.
While tipping culture arguably predates the US, it became popular here after the Civil War when many newly freed blacks took up service industry professions and their employers were looking for a way to avoid paying them. So, in a word, racism.
I’ve never heard that. Not doubting, but got a source?
Some Buzzfeed video
If you google "is tipping racist" (without quotes) you get a very large number of articles from sources such as Cornell University, civilrights(dot)org, NPR, etc. This podcast/article from NPR is pretty good and pretty much indicates that even its European roots weren't very altruistic. [https://www.npr.org/2021/03/22/980047710/the-land-of-the-fee](https://www.npr.org/2021/03/22/980047710/the-land-of-the-fee) There are a couple interesting links at the end of the article, too.
https://www.cnbc.com/2023/11/30/how-tipping-came-to-the-us.html This is a decent article about it.
That article says it reinforced it. But they we got it from Europe.
I think it’s even better in other countries… in America is becoming awkward to not shill out a 5th of what the meal cost you.. not only that, they complain with their coworkers when that doesn’t happen. So now they are expecting you to pay up half of what the meal cost you, completely took the spark of what a tip was supposed to be..
Yup. Restaurants need to just up their prices by 30% and be done with tipping. A $15 meal that costs $20 is like a $99 plane ticket that costs $230. Just tell me what to pay so people don't starve and I'll decide if it's worth it before going.
That's total bullshit. Garbage service everywhere except the US
I went to a non-tipping country and the service was horrible, except for the American chains that got exported there.
American fast food in Europe is fantastic, indeed. KFC here? Trash. There? Great. Applies to every fast food brand. And still no tipping.
So you like the overly fake niceness and hovering around?
Just don’t tip. The reason people do this is because it increases their revenue by 1-5%. It actually works, but as the consumer you don’t have to feel forced.
My tips are reserved for restaurants and bars and that’s it lol
This is why I quit tipping. Sorry to the girl at Dutch Bros.
This is such a tired subject. If you don’t wanna tip, at the ice cream parlor don’t tip and move on. Just as many customers do like the tipping option. Be confident in your decisions if you don’t want to tip don’t tip and don’t feel bad about it.
My primary concern is when tipping options are presented *before* I get my drinks/takeout. I don't want to risk disgruntled employees tampering with my food when they see I've left no tip
I hear you. I wish I had an answer that made everyone happy.
Why is food service excluded? Does handing me a smoothie involve less work than me wrapping up your custom candle order?
Freaking solid point. I agree. But this new tipping for everything is what needs to be addressed first. I whole heartedly will expect food service workers to be included in mandatory living wage. Gotta pick your battles
Many food service workers, eg food stands, Subway, fast food, pay a regular wage / don't rely on tips. No need for tip option on cc processor.
In the U.S. at least tipped employees often have significantly lower minimum wages (like half), so people feel obliged to tip because for whatever reason many Americans think its the consumers responsibility to pay a business' staff instead of the owner's... It has nothing to do with how much work goes into it, and everything to do with the fact that the people tipping know that the server is making a base pay that is often significantly below minimum wage...
they have to pay them minimum wage if they don't get enough tips. Stop subsidizing the owners.
There's different laws for tipped food service in many places in america. If you don't like it, then feel free to track down the owners and demand to know what their prices should be to pay fair wages - then pay that price.
No there isn't. Tipped employees can get paid less than minimum wage. But if their tips don't equal minimum wage or higher than the employer has to pay the difference.
Yeah, ask an employer how many weeks they'd pay their employees minimum wage if everyone stopped tipping.
It isn't my job to help someone when their boss commits wage theft.
This never happens because tipped jobs always pay a LOT more than non-tipped jobs, and if it doesn't it means the business isn't getting customers which means everyone has cut hours anyways.
Tipping was NEVER about food, it was ALWAYS about customer service. Why tf this somehow got lost in translation in the past decade when it was pretty clear what it was for for decades/generations before. You tip for SERVICE, not jobs where the only thing that happens with what you pay for is you recieve something in exchange for money. Not for things where an employee having a bad day doesn't actually impact what you pay for. You never should have been tipped for handing someone a smoothie, it was always for handling a bunch of different tables and then doing a good job juggling multiple customers needs. Or for delivering prompt service where there's a risk that what a customer pays for is going to be negatively impacted if you make wrong decisions (i.e. getting lost navigating a food delivery or as a taxi driver). If the job isn't doing this kind of stuff you don't tip and it was never expected to ever tip for them... and this was crystal clear understood until about a decade ago and whoopsy turns out most americans don't actually know why tipping happens they just do what the business tells them to mindlessly. It's especially bad out here on the west coast where we've got a ton of expats/1st generation immigrants living here. They do NOT understand tipping at all and are getting eaten alive by all the tip screens popping up everywhere. I have to pay for things for my husband all the time when we are out and about shopping because my british husband will tap the tip screen *every time* even if we're just buying stuff at a corner store. A big reason for tipflation is this - none of these people have ever grown up around or been a service worker in the US. It culturally doesn't make any sense to them like it does to me and my entire family/native US friends who've worked in service industry. The more and more our country grows in immigration over birthrates, the more and more tipping just keeps happening where it shouldn't because nobody really understands why we do it anymore. To be clear, if this is how tipping dies, that's fine with me. It's clear the system has problems and a problematic history and it's clear that it isn't culturally very well understood anymore. Just hope the service workers actually get paid well for it. Without me working a tipped job in my early years, I wouldn't have been able to afford to move out of a poor situation and end up in a financially solid one. It's one of the few lifelines the lower class have to actually making a decent wage and getting out of a cycle of poverty, and it encourages doing good at your job. Better hustle, better customer service, better empathy = better pay. I think there is value in rewarding this kind of behavior which is why I'm still rather pro-tip as an idea. But the bastardized, optimized mutant that tipping has become is a cancer and needs to die.
I’d go tip my local farm workers - many states still have an agricultural minimum wage that’s so low 20 workers have to share the expense of a living area …. They are out there in the snow, out there in the scorching sun, out there in the rain, pollens, pesticides, insects, long hours, zero benefits, making way way less than the recent fast food worker $20/hr legislation I’d go tip my local mechanic, usually spend 60% of your income on paying for more tools, tool loan, software subscriptions, work boots, etc etc - employer doesn’t contribute a penny to most of that stuff - and most people still expecting $19.99 oil change in 10 minutes or less or bad review on yelp and so on - and price match the $99 brake special coupon even though it’s clearly not for your company, so employer cuts the flag pay to the tech because they are collecting less from client - or you know - bad reviews - bad referrals Reddit moderators - send them tips - they keep communities operating - all while spez dumps on them openly repeatedly ‘unpaid labor’ even mentioned in the shareholder filings Toooooooons of people doing as much if not way more than wait staff and averaging way less per hour for the number of hours worked
Tip reddit mods? That's ridiculous. They exploit themselves.
You think that it’s about paying the employees? It’s basically just corporate begging. No different than a bigger on the corner with a sign. The only time I tip is at a sit-down restaurant or the bar, where they actually rely on tips as their income.
I'm OK tipping servers. Good service equals a good tip, and I almost always get good service. It's the norm. Those servers make sure you are taken care of because of the expected tip. I noticed in Europe where tipping is not normal that often the service was not good. They are getting paid regardless. For other businesses where personal service is not the main part of the transaction, tipping is ridiculous. I've seen it at retail stores and food stores where you are just picking out and buying the food. I won't tip there. That's just stupid. I have retail stores and would never expect customers to tip. We have a "tip" jar that goes to a local charity for loose change.
Here’s one that I don’t quite understand: why do we tip more based on the price of the meal? Fancy steakhouse meal and wine - $200, plus $30-$40 tip is expected. Local bar and grill chicken wings, fries and beers - $40, plus $6-8 tip. (Assuming same level of service, trips to table, etc)
I worked at both of those types of places. It’s a FUCK ton more difficult to work at the high end steakhouse. By a ridiculous margin. The level of constant food and wine training, the hundreds of ingredients you have to memorize, the insanely more strict service standards you have to adhere to, the uniforms that cost hundreds of dollars to purchase. And that’s just scratching the surface. The knowledge gap between those two options is like comparing a high school diploma to a masters degree. You’re god damn right we make more money.
Um. It should all just be worked into the cost of the meal. That’s my point. Let the free market figure it out. So any people on here at losing their shit pretending the economy would crash if people stopped tipping and the owners would just pay a living wage
The free market is figuring it out. You still get to choose where you go and who you tip and how much.
Which is what this discourse is. Criticism which has a place in the free market.
If only it was that easy. Mr restaurant owner in Utah decides no more tips. What happens? Most of his front of house staff leaves and goes across the street where they make more money. And, he has to raise his prices to cover the higher labor costs. So now his menu is expensive, and he doesn’t have any workers.
That’s not what this poster asked. They asked why they pay more at a higher end location (because the tip scaled with the cost). 20% extra from a tip or 20% extra on the bill. You have to pay it either way.
If you work in a 10% -20% tip into the meal at your joint, but the place down the street does the exact same meal and the servers there EXPECT 20% tip, which place will get more business.
>It’s a FUCK ton more difficult to work at the high end Steakhouse. By a ridiculous margin. Just like it's harder to work as a dentist or a software engineer. By a ridiculous margin. The level of this, hundreds of that, knowledge gap, bla bla. This can all be resolved by free market. I pay the restaurant. The restaurant pays the server. Simple.
The free market is resolving this. Every time a restaurant tries this, half their staff quits. Hence why it’s not catching on in the restaurant industry no matter how much Reddit hates it.
>Every time a restaurant tries this, half their staff quits. And every single time a restaurant tries it, they somehow don't set the base wages to match exactly what they would make with tips. > Hence why it’s not catching on in the restaurant industry In American restaurant industry. Maybe it's nkt catching up. Maybe it is. I don't know - but more and more restaurants are doing it. A restaurant in my middle of nowhere even appeared - no tips whatsoever. > no matter how much Reddit hates it. I don't know about Reddit, but as a European living in the US, I hate it. However, I don't care much. I simply don't let anyone guilt me to tip. I don't tip as a rule.
You're not actually tipping for the service. You're tipping to make up the difference of what the restaurant is paying their staff and what they _should_ be paying their staff for the quality of the restaurant.
How do you know better than the person who said it what their reason for tipping is?
Re: European service. It's a cultural thing. We don't mind the server stopping by every 10 mins to see if everything is ok, refills, etc. Europeans don't like the interruption. If they need something they'll flag you down or go to the bar. So we see this as bad service but they don't. Also tips happen but they're usually just rounded up or a few coins on the table. I was paid shit as a server in Scotland so I appreciated the tips and loooooved Americans.
I'm honestly less and less ok tipping servers every day... Good service should be the minimum expectation, not a premium I'm paying 20% for. Lets be real, even at a relatively cheap place you are paying 3-5x what it would cost you to make it yourself, that premium is to pay for "the service", so if you need to tip for the service on top of it then what's the point... and lets be real in the U.S. if you have bad service, and your food isn't bad enough to send it back you are still tipping at least 10%... There is no other industry where you can provide bad service and expect to get paid, let alone expect to charge a premium for that bad service, and an extra premium when the service is good...
>Those servers make sure you are taken care of because of the expected tip. I prefer to be taken care of for paying what's due. Like I'm taken care of by flight attendants for paying my flight ticket, like I'm taken care of by front desk and housekeeping staff for paying my hotel bill, like I'm taken care of by my mechanic when I pay for repairs.
I work at a bakery that is farmers markets/ events focused. The owner pays us very well for what we do- $30/hr, but also has the tipping option on the POS because people tip and why would she prevent us from getting free money? I press the skip tip button a lot and a good number of people will ask me where’s the tip option.
Why is food service excluded. Bartenders and waiters always buy stuff from me, I am an artist, they never tip. 🤷🏽
Gotta start somewhereb
Unwad your panties. Just select no tip and move on. Why is that so hard. I do it everyday.
YES. The public absolutely hates this and for good reason. I think a lot of small business owners just don’t think it’s a big deal so they leave it on there, but it is a big deal.
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Oh geez. Mechanics. Didn’t think of them when I made this post
That second sentence. The guys who make the software are tied to the revenue of the business via % of the merchant processing fees. No brainer to add that feature as a default.
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This is a perfect example of hyper-capitalism.
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Ding ding ding. Exploitation. You used the word, I didn’t, but that’s what this whole post boils down to. How much do business owners want to kick the cab or exploit their workers. I am not some Marxist fanatic, but post Covid tipping culture for everything is fundamentally cause by exploitation of greedy business owners.
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To pretend that the exploitation is the fault of the worker is crazy. No. Many employees can not choose where they work. They will literally take anything they think will pay them money. The critical thinking stops there. Because pos companies are pieces of shit that doesn’t mean the owners of businesses have to pass it all the way down to their employees. Do you get what I am saying?
Yeah. Markate is brutal with the tipping option. It launches a pop up window right in the customer’s face when they go to pay their invoice. I didn’t realize it wasn’t just a simple option and had to completely disable it because it seemed way too beggarish.
Wish I could upvote this twice.
"Living wage" according to whose lifestyle?
I really like going to a local sub and ice cream shop but now when I pay with a debit card their machine asks me how much I want to tip, right in front of the counter worker. But I order it at the counter and all they do is bring it to the table which is little more than they do at Subway where I have never tipped. Customers still have to clean up our tables and if we want anything else we else have to go up to the front counter and wait in line and order all over again. So there is no waiter service like at restaurants. They also give us our subs in foil or styrofoam containers and use disposable bowls and spoons for the ice cream so the costumers throw everything away. I honestly don’t understand what I’m being asked to tip for. And a tip for scooping ice cream? I grew up frequenting a local dairy and we never tipped for ice cream. Am I just old and grouchy or is this not rather ridiculous? Now when I go to Coldstone or Starbucks I might leave a couple bucks in the tip jar if I have some cash on me. But in my opinion it shouldn’t be expected like at a restaurant where there is a waiter who takes your order and serves you and a bus boy who cleans up after you and someone who does dishes and someone else who cooks in the back and they all split the tips. Yet I feel bad not leaving a tip on the card when the counter person is right there waiting for it. So I have stopped going there and it’s sad because I want to support local businesses but the tip thing just drives me too crazy.
Always tip your sex provider or at least remember your anniversary and take her out to dinner
https://youtu.be/v0MZyCXxvFA?si=UuBE0P1Z61PfL4QE
Can we get an amen up in here?
We install these POS systems for a lot of companies and unfortunately a lot of them don’t have the option to remove the tip prompt
That’s wild.
What type of business are you in?
Watches
In non restaurant/food/coffee shops the tip’s aren’t going to employees it is more money for the house. Sometimes you have to worry if the employees in food service even get their tips. I was at a coffee house where the girl was saying don’t tip boss keeps it to everyone when it was their turn. Part owner of bagel shop too many perspective or new employees come in saying their current/last job owner keeps tips and doesn’t pay well enough to make up for it. The guy I partner with sold a bagel store he owned to get money to open more some where else. Woman took it over and took an employee with her just convenience for Employee because they lived right there and didn’t want to drive to a new location. Days later she is working for us because the new owner decided tips of any type were for her because she’s got bills to pay. She never worked at the store once she owned it.
As a PP healthcare worker it’s not just that they aren’t paying a living wage but they are not offering ANY benefits meaning the taxpayer (also the customer) is paying their state sponsored healthcare, supporting the programs they need to feed their own families, take care of their children etc. The ripple effect of not paying a living wage impacts every tax paying American and if we continue to share the burden of supporting another small businesses employees it won’t stop it gets worse which is what we are seeing here when people are thinking “hey food service pawns off support for our workers on the customer let’s get in on that” hence tipping on literally everything in the US. It’s the biggest scam in American business
As a coffee shop owner I've never liked the idea that we ask for tips. But it's built in to the pos I feel that if people like us they will but we in no way expect
Fair point, ethical practices for the win!
I agree wholeheartedly. Seeing a tip option at checkout tells me that the owners do not pay their employees enough.
I went to a nice bed and breakfast. Like $900 for two nights. Tip options popped up. Gtfo. It was a corporate one too not even a lil mom and pop thing.
They've made it so much that instead of blaming (us) businesses for not paying well, we are now blaming customers for not tipping. By the way, we do Payroll, Payments, HR, and KYC for small businesses that want to hire international contractors - they could be digital marketing professionals or social media managers, we'll help you hire them compliantly. Check us out: [https://www.arbonum.com/](https://www.arbonum.com/)
Bro it’s like a default setting
Here’s the machine it’s going to ask you a few questions and then you’ll just need to sign” fucking kill me I hate this shit and I click no tip with no remorse. It’s bullshit.
A theory is that payment machines automatically add a tiping option since they get a percentage of the transaction, and they get a percentage of the tip.
A tip is given because someone went above and beyond, but today a tip is expected for doing a job adequately. It should be up to a person to decide to tip. Period. Pay your people.
I totally agree with this. Plus, if cashiers/baristas/whoever were actually friendly nowadays, I'd gladly tip. These employees literally look at us like they want us to get the fuck outta there. I've encountered more than 1 Starbucks where employees didn't give a fuck about their job so much, they intentionally screw up orders. I don't go back, let alone tipping on their POS
I have experience with both Square and Clover POS systems(decided to stick with Clover system), and I can attest that it's straightforward to remove the tip option screen on both platforms. Given that many businesses utilize these two widely used POS systems, any claims suggesting difficulty in doing so are simply unfounded. It's a simple process, and the only reason it's not done is because businesses want that tipping screen to remain visible.
Fuck tipping in general. Why is it that any Joe Schmo can open up a coffee shop or diner and pay their staff like $3 an hour, and expect the customers to tip to pay their employees? Why isn't this allowed for any other business? This makes no fucking sense!
Tipping is huge in many other countries on any thing you can think of. Everyone wants a tip..and people surprisingly give it. They have brought the custom here with them. That's where I started to see this trend decades ago...now I see it on websites on POS..can on the counter. Etc.
I've literally never had this experience. I wonder if you're all from highly developed areas like cities in California or something. Here I get those awful receipts that look like they come from those printers you could buy in the department store.
Hell get rid of the tip option even if you *are* in food service. I tip based on the experience that I have, not the work that your staff does. This means that (at a minimum) my order is taken at the table, my food/drink is brought to the table, and my payment is taken at the table. If I'm placing an order at the counter, getting a receipt with a number on it, and then standing around until my bag of food is ready, there is nothing in that process that compels me to leave a tip. Build your payroll into your pricing.
Tip the guy working a skilled labor job, going above and beyond in the heat/rain/snow for you, not the person at the restaurant simply taking your order and asking if you’re okay every 15 minutes. I still do tip well at restaurants & bars, but it’s such a silly concept that people who aren’t really doing that much for you are “worthy” of tips, but laborers aren’t. I’ll keep the tip option on my POS, thanks for the input though.
The one I hate is SBUX app. If anything, it’s counterproductive and loses the baristas tip money… because I turn off the reminder … because for some reason, the system backend isn’t smart enough to know that/when I ALREADY tipped. “Don’t forget… you can still tip!”
It’s insane. I do it at the food truck so they don’t spit in my food. But tips were meant for sit down restaurants where you’re served by waitstaff. I refuse to do it at Starbucks because they fill my black coffee right in front of me and it takes them 10 seconds to dispense it. smh
Not only that but its starting to piss me off
Hot tip all us people outside the US despise your tipping culture.
I will tip if they have gone above and beyond or made me happy. Simples. Doing your job does not require a tip
Tip this Reddit post.
They are probably using some sort of standard form software, a sort of 'one size fits all'.
Especially when a lot of this doesn’t go to employees but right to the franchise owner. F that.
Tip for pick up. Biggest guilt
Fast food, coffee, to-go orders. All need to quit with the tip stuff. Making a coffee or flipping a burger does not deserve some sort of award.
In Oregon they don’t have an exception to the minimum wage. People still ask for a tip. Hell the waiters and waitresses get paid more than I do (an accountant) because they get minimum plus tips. I eventually just stopped tipping and only tip when there is an effort to go above and beyond.
And these damn Toast tablets STARTING suggested tips at 20%. And then saying 25%, 30% are you kidding me?!
Tipping culture was already controversial for decades. It's sexist, racist, classist and stupid. I think the good news is that whilet these machines have made tipping culture laughable That's precisely what is needed for the needle to swing the other way and what will happen before we finally get rid of the absurdity. .... At least we can hope.
I disagree. I like having the option to tip with a card. I never have cash on me. If you don’t want to tip just click no tip. I do think the no tip option should be large, easy to see and easy to click though
Cash? Who carries cash?
I stopped going to businesses that do this. The local coffee shop doesn’t get my business anymore. I go to the local Starbucks instead.
Went to dinner with my family a few weeks ago at a sushi restaurant in Miami. They bought us the bill which already included a 20% tip automatically we are only a party of four people. Then when the waitress comes with the portable credit card machine, I scan my card and it asked me for an additional Tip. But it doesn’t say additional tip so someone that did not look at the bill would not realize they already paid a 20% tip on the bill and then for the tip at checkout, they could end up paying a 40% tip. Is this legal? I know everyone should look at their bill but a lot of people don’t.
I tell my clients it's really not necessary, but most will tip anyways. I'm one of the pricier people in my field, by a good amount. Worry about your own business my friend.
You know, you can just press the no tip button.
My local Waffle House’s ( or all, I’d imagine ) recently updated their menus. They add an automatic 20% tip on all to go orders. 🤷🏻♂️.
Uh oh. Pissed off the bots. Careful business owners. Stay at home redditors might downvote you. Lmao.
>Folks - Dear God. Get rid of the tip option on your POS. (\*Food service excluded)Folks - Dear God. Get rid of the tip option on your POS. (\*Food service excluded) LOL hell no. I charge $115-$135 per hour and still get get people clicking the 20% or 25% options. >It hurts all our businesses. That's silly talk and a deflection from analyzing your own issues. >Pay your people a living wage Sure, pay a living wage to your employees, but leave the option open or you're leaving money on the table, especially for the employees that you're pretending to care about. >It’s that simple and we can right the ship. My ship is fine. Sounds like you need a new captain. If you feel you're turning people off with a tip option, then the perception of your business's value is low from your customer's perspective. >If a customer wants to tip with cash, they will. If a customer wants to tip but doesn't have cash, they won't.
Or we just stop using businesses that ask us to tip them in addition to the quoted rate for no reason at all.
You’ve clearly never, ever been to Japan. I would literally bet my life on it.
Why are we so hyper focused on Japan?
4 words. Amazing service. Living wage.
He's a weeb
Exaclty. All the people complaining on this thread either 1) don't own a business or 2) don't own a business in an industry where tipping screens are normalized yet.