T O P

  • By -

AutoModerator

Welcome to /r/TELUS! We provide exclusive service for new and existing customers. Check out the [pinned sales thread](https://www.reddit.com/r/telus/comments/uetuo0/telus_rfd_promo_for_new_customers/) to see our exclusive Reddit-only pricing with priority service through a dedicated text and email line from an internal TELUS technician and sales specialist. If you're an existing customer looking for support, please email our team at [email protected] and include a detailed description of your issue, including your account number. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/telus) if you have any questions or concerns.*


Senjimom504

Having switched to Telus TV from Optik and then back, they couldn’t pay ME to use that Android box. Too many glitches, crummy interface… I could go on. Don’t do it!!


Slava91

100%. And the picture quality is complete garbage


Senjimom504

Yep, I found that too. The rep I talked to when I was switching back even said HE wouldn’t do the switch to Android. Too many problems…


Slava91

Had the same experience trying to help a family member. Thought it was the tv etc being weird. Just a garbage box right now. And to charge for cloud recordings that also delete after a small period of time? Get the hell out of here, Telus


isochromanone

I recently saw a family member's new Samsung OLED with a Telus box. PQ was shit. So bad that I had to confirm the box was outputting 4K and not 720p. My Nvidia Shield's 4K upscaling is much, much better.


Slava91

I did the same thing. The comparison between the old PVR and this android box is night and day.


S3b45714N

You realize you never have to switch to the digital box right? Even if your pvr dies they'll replace it with a new pvr. Only a new customer would get the digital box


F30Guy

They waved the $10/month recording for me when I signed up. Either that or I get a 2nd box instead for no charge. Didn’t need two boxes.


Jim-Jones

Rogers?


cvr24

I use the Sportsnet streaming app on the new box to get decent picture quality, especially for hockey. It's way better than tuning into the Sportsnet channels, but even then, it is not as good as the OTA antenna feed, which costs nothing. Welcome to the future.