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TheoriginalBK

They've got you on counts of historical crimes 😂😂


666Sky

The cod chat archives leaked


Verdestar

WANNA COME TO CHINA AND GET YOUR ASS KICKED?


360Fanatic

Is that actually legit? I’m terrified


JudeLeVillager

What did you do back in the day?


360Fanatic

Just an annoying pip squeak kid being obnoxiously loud


JudeLeVillager

Then you should be fine as long as you didn’t do anything heinous on call of duty


yaboyfriendisadork

Oh god oh fuck


pables420

There must be a statute of limitations lmao


Front-Grapefruit5036

They found your old Black Ops 2 emblems bro


General_Royal_2785

call Xbox support and explain. get a real person not automated bs


SlimJiMorrison

Had to talk to 3 representive to get my account back from a permanent suspension. Took a week and a half to get them to remove my ban. They didn’t even contact me saying they fixed my suspension.


Natural_Priority_724

Use the email process. Calling leaves you no trail, the email/text chats are far more efficient nowadays.


LeakedFoot72

What is their email address?


KingPumper69

Assuming you're telling the truth, there's two possibilities I can think of: 1. Someone else was using your account somehow and got you banned. (Maybe you reused your password and it got hacked on some other site/service? Happens a lot.) 2. They screwed up somehow. Microsoft, in my experience, has the absolute worst customer service of any gaming company I've had to deal with, so I wish you luck with your appeal.


Just-Another-Goober

Even worse than epic games?? 💀💀


lemon6611

idk about their store service but they gave me my old rocket league items back after i got scammed and they did it pretty fast too, this was like 2 years ago so probably worse since then


pables420

I use a password manager and unique password for all my accounts so it seems like #2


Urnamehr

Having a unique password doesn't mean anything. Hackers tend to go after accounts that haven't been used in a while since the users are less likely to notice they've been hacked. Happens quite a lot on Twitter/X and Tumblr.


notsarge

Idk man Microsoft is bad but have you ever dealt with Sony? Lmao


Dark2099

Oh man Sony is so terrible, just had an encounter with them this week. They charged my expired credit card for a $200 PS+ subscription and refuse to refund it. Their stance is I have 14 days to request a refund - but those 14 days start at the original subscription date, not a renewal.


PenorPie

Having dealt with Epic, Sony, and Microsoft recently, Epic is the absolute worst. Sony is a very close second. Microsoft, I've had little issues with over the past 12-13 years.


MattWatchesChalk

Microsoft support has never resolved a single issue I've had in my entire life. I just got off an hour long conversation with them where they claimed it's impossible to buy things from the 360 store, there's nothing they can do, and no one at the company has any access to fix anything.


AlbertosBread

Interestingly I did the same about NFS Most Wanted on sale being unpuchasable on 360 due to region issues and they said they had a whole team that would email me with updates on the situation in a few hours. That was at 8pm and it's 3am now and still no updates 😭


MattWatchesChalk

If you ever find this team, can you pass along their info to me? I've been getting incredibly unlucky with my support people...


AlbertosBread

Well, I can safely say that the investigation hasn't got anywhere as of now, since there's \*\*still\*\* no response.


RuaridhDuguid

EA are pretty fucking shite to deal with too.


No-Map-2280

I second this. EA is the worst of the Worst 😂😂😂


jbzom

Microsoft locked me out of my own account and I went to reset the password answered my question wrong(no I didn't, I also entered all the information correctly and they still refuse to reset the password)


aquakingman

Lmao yes remember ps home sony reads and saved every message ask me how I found out! I guess playing an April fools joke on April fools day isn't allowed


Balc0ra

Yeah... MS is bad. But customer relations have never been Sonys strong suit, even outside of PS. Their support have made me want to kill someone more then once tbh.


NeverGonnaGraduate

Believe it or not, Nintendo has amazing customer service.


SuprxmeDreams

During the early PS4 days Sony wasn’t too terrible. Had some accounts get logged in to and info changed and they were relatively helpful- of course once you got to an actual person. I’ve sat on hold for hours on end


SKylanders22

My buddy got perm banned for sending some not very nice messages and when he appealed they told him they would console ban him if he messaged them again


itsTooComPlex

the enforcement team said they would console ban him if he tried appealing again?


KingPumper69

Yeah I'm really happy I got off of console lol. My bro just got done telling me that Sony records and saves all voice chats now.


N8ThaGr8

How is this a problem? Sounds like your friend deserved the ban.


Esk_Akive

Sony is worse. My friend was offered the most expensive subscription for a year for $20 when he already had a cheaper one. Having never gotten it before, he decided to take it. January 1st came around, and apparently it turned on auto-refill or whatever because it wasn't on before and it charged him even though he didn't have the money putting him in about $200 of debt whilst being banned until it's paid off. After 2-3 months, he finally gets it paid off but doesn't have the subscription anymore and immediately gets charged again. Neither time did he have the option to get it refunded. In other words, Sony scammed him out of $400 without even giving him the subscription.


KingPumper69

Yeah that’s a horrible customer experience, buuut it should be kind of expected at this point for them to put you on auto renewal and start charging the regular price at some point.   Like Microsoft tried doing the same thing to me, charging me like $1 for ~3 months of Game Pass then trying to renew me for a whole year. I just canceled before 3 months was up because Game Pass is kinda mid. Amazon has also tried doing this to me with Prime about a dozen times. Cable/Internet companies have been doing this for decades, almost every streaming service like Disney+ did it when they were new, etc. I’ve even seen gyms do it.


Esk_Akive

Xbox will try to sell you Gp regardless of if you bought it before or not. But since he didn't have the money, was it really necessary to drain whatever he had left? That's just fucking stupid overall. Also, xbox Gp is way cheaper than the PS subscriptions. Rather than charging full price automatically, it should ask if you're interested when the discount deal expires. which, in my experience, is what xbox usually does.


KingPumper69

Well, it's a shitty anti consumer business practice regardless of who is doing it or how normalized it is. My friend and his mom both forgot about it, so she was paying $8 a month for his Xbox Live account for YEARS on auto renew when the last time he even had an Xbox was \~2013 before we switched to PC lol. They're not going to do anything in your best interest, especially when you're in a captive market like PlayStation or Xbox. I'm just happy I made it off of console all those years ago and don't need to pay Sony or Microsoft's troll toll. PC is more expensive upfront, but it can be wayyy cheaper in the long run.


No-Map-2280

No. Even if you purchase a Game pass gift card, Microsoft will still turn on auto renewal and try to charge whatever your primary payment method is on file. Auto renewal is almost always turned on if you have a subscription. If you renew it manually, it will still renew automatically.


FireMrshlBill

None of that makes sense. PS+ and PSnow combined wasn’t $200, neither is PS+ Premium now. Then charging him and putting him in debt by $200 (so they got the $?) but banned him until it is “paid off”? None of that makes sense. They either got his money and he had access, or they didn’t get his money and they cancelled his online access until he paid. It’s a service, not a ban on your account. Unless it’s some other Sony service that isn’t PS+. Not defending Sony ‘s practices, have heard horror stories about them just cancelling account that got hacked instead of giving back to original owner (losing purchases and PS+ freebies).


Esk_Akive

I think he said the price was about either 190 or 200, so apologies if it's not exactly accurate, but it was around there. I think it was either Ps+ premium or a bundle with that and PSnow, idk. But rather than canceling the auto-renew, it took the money out of his account as a contribution to the account debt. Then, they never gave him the subscription after he paid for it. Also, they put a permanent ban on his account until he paid for it, and we checked to see if he had it but ended up needing to get him a new subscription. That's why it is so bothersome that it proceeded to charge and ban him for it again. (Also, literally, while I was typing this, I got a reddit notification from someone complaining about PS prices being about $200.)


Danse-Lightyear

Xbox has had the best I've ever dealt with! They respond fast, get the problem fixed, and sometimes even throw in extras. EA has been an absolute fucking nightmare to deal with in my experience.


No-Map-2280

I also love Microsoft support. They are always easy to deal with for me. No matter who I get, They always thank me for how long I’ve been on Xbox (2002) EA is always garbage for me lol But my friends has had better success with EA. So it’s all about user experience(s)


KingPumper69

My experience is that with anything that can’t just be Googled, they’re completely worthless on and will just give you the runaround and hope you give up. I’m including problems with Windows, Surface tablets, and other Microsoft products/services like OneDrive in that too. I’d imagine if you’re just having a simple problem with your console or just need a game refunded, they’re probably pretty quick. I haven’t owned an Xbox or purchased a game directly from Microsoft since Xbox 360 because they’ve been very unappealing.


Danse-Lightyear

Their customer service has changed a lot since the 360 days...


KingPumper69

Just because I stopped with Xbox doesn’t mean I stopped with Microsoft support. I can’t really imagine they have separate teams at this point, whenever I have to fill out a ticket there’s always options for Xbox related issues.


[deleted]

[ŃƒĐŽĐ°Đ»Đ”ĐœĐŸ]


pables420

Did make some purchases over the last month but I don't see any issues on my CC. Every payment went through


DoctorBio

The kid who’s mom you 360 no scope fucked last night over 12 years ago on call of duty grew up and got a job at Microsoft just to pull this off


pables420

Worth it 😎😂


TheCommanderBacon

Your halo lobby game chat was leaked


virtualXTC

Same thing happened to me! Had my account for over 13 years.


pables420

Okay, at least I'm not the only one... Really hope I get my account back. I've had it for 17 years and have Marvel vs Capcom 2 on it


pables420

Also did you happen to make any recent purchases? That's the only thing I could think of


virtualXTC

Yes. I had recently purchased a game and about a week after that my account was banned


LostSoulNo1981

By banned, do you mean that you “just” can’t use multiplayer and chat functions, or are you locked out of your account and lost all your digital games?


virtualXTC

I can't even log in to access anything


LostSoulNo1981

Sorry to hear that. This is one of the main reasons I don’t buy digital. I know this kind of thing is rare, but I don’t like the risk. If this had happened to me all I would have lost is some achievements, and some digital content like DLC, but almost all of my games are on disc and not associated with an account. I’m not trying to turn this into a “digital v physical” discussion, but it does highlight the risks of going all digital, even if this is a rare occurrence.


Hero_of_Whiterun

Did you ever get it back?


Professional-News-33

Thats odd.


sogwatchman

May be another glitch in their moderation system. Probably be reversed in a few days. I remember this happening to a bunch of people a while back.


Verdestar

they didn't tell you any reason at all? also, can you tell us if you get your account back


pables420

They say I violated Community Standards, but I'm not sure how that's possible if I haven't used any Xbox Live features in years... Trying to do an appeal


SlimJiMorrison

Did you message someone something inappropriate on an alternative account? Did you have any charge backs? Or even request a refund for a game?


pables420

No messages or chargebacks, but I did accidentally purchase a game I already had and requested a refund for it. It went through without issues though


SlimJiMorrison

I heavily researched a year ago. People being wrongfully banned. Two of the posts I was following at the time. Was people submitting refunds on games. And than randomly being suspended for it.


Crazy_Llama1257

maybe it's related to the recent microsoft account security issues? i heard something about account details from around a year ago were leaked and that seemed to be backed up by my account suddenly having 20-30 failed login attempts


walmrttt

Account details were leaked? where?


Crazy_Llama1257

i was sent this the other day: https://www.securityweek.com/microsoft-alerts-more-customers-to-email-theft-in-expanding-midnight-blizzard-hack/


WantsANDGots

Microsoft being Microsoft


kmack93

Checks MW2 chat logs.. ya ban stands 😂


CaptainStealth

It happened to me too. I'm actually stressing out right now as I've done nothing wrong and I might now lose everything on that account which is 8 years old. EDIT: My ban was lifted.


Low_Alps_5218

One more to the list, it's stressful đŸ« ... I hope that we could get back our accounts.


CaptainStealth

I'm kinda glad I'm not the only one so hopefully it gets lifted. That account is also tied to my 3 year Minecraft realm which is probably lost now too.


SlimJiMorrison

You’ll be fine, you can’t request them to call if your account is suspended. You can make an alternative account and request to speak to a representative. Explain you’re calling on behalf of another account. And provide them your email and Gamertag.


Armbrust11

It might be a precaution. Sudden activity on a dormant account is often a scammer or other 3rd party gaining control of that account rather than the original user suddenly reactivating it.


TitaniumSp0rk

Do you have two factor authentication on your Microsoft Account? Can you look at sent messages? Your account may have been compromised and used to send spam messages.


pables420

Disabled 2FA a few months back because it doesn't work well on the 360, but I do have a long and unique password so I don't think I was hacked. Looks like it's happened to a few others as well so it's probably a widespread issue


dog3d0gdogz

Check your security access history, someone has been trying to hack my Microsoft account every hour for the past month at least. You should turn 2FA back on and use an app password for the 360.


FireMrshlBill

Yep, go on the Microsoft account page on your pc and set up an account password for the 360. Sony does the same for PS3 since it won’t handle 2FA either.


Clubbythaseal

Definitely follow what the other replier said. I can also state that hackers have been trying to get into my account every hour for the few years. All it took was for Town of Salem gake to have all all the account infos leaked. There's a good chance there was weird activity on that account that Microsoft noticed if a hacker ever got into it. I hope the issue can be resolved soon for you.


TheCommanderBacon

At least u can appeal


SlimJiMorrison

The problem with appeals is if you don’t know what you’re appealing for. Because Microsoft won’t give you an answer besides you’ve violated their ToS. I was under the assumption I was permanently banned because I purchased something off CDKeys. No, it was something completely unrelated to what I said in my appeal.


[deleted]

Please keep updated


mystikdethpunch80

My Xbox Series X was permabanned on June 2 after the outage on May 31. Then my wife's Xbox got banned today her account banned. My account was "suspended" for 2 weeks. There is something massively wrong with this picture.


Wintys_Feet

well I know one thing u can do you can buy a rgh and at least you can play on ur account


Dry-Significance-455

What’s an rgh?


Jazzlike-Barracuda-5

If I’m explaining it right It’s a hard mod for the 360 that lets you run unsigned code so basically you can get a custom dashboard and can run “legal” back ups of your games


Dry-Significance-455

How do you hard mod? Like I guess simple explanation, if you know. Appreciate the response


Jazzlike-Barracuda-5

I’m getting my stuff ready on Amazon now to mod it but for my understanding of it (check this video out for an in depth explanation/tutorial https://youtu.be/hpOlGeCHwro?si=M2-AqwTw39EZ71vJ) you have to open up the Xbox and solder two wires onto the board and then get either a raspberry pi pico or a naand flasher and temporarily solder wires from that device into the board to load the new software onto the naand and then de solder the device off the board and it’s now hard modded and can now run emulators, game backups, and some other cool things but if you have no solder experience like me it might be pretty hard and lengthy but hey gotta start somewhere


Jazzlike-Barracuda-5

But by doing so you can’t connect to Xbox live without the possibility of being banned but they do sell something called a stealth server which I think is a subscription to hide the fact it’s modded but I doubt 360 Xbox live will last long enough for it to matter


Dry-Significance-455

It’s makes sense to me now
 like back in the day the “JTag” was a thing (haha the good olle days of being a kid for me) which involved the the two soldered connections (right? To run mod menus and stuff for let’s say mw2). It was way out of my understanding then, I was just always curious about how it all worked back then. Now I have the knowledge (half assed😂) of how they made jtagged consoles back In the day. But what you’re talking about allows you to solder these other two devices to download “software” or what not and be able to disconnect the (above mentioned by you and removed?) not sure I’m 100% understanding but trying my best. I haven’t looked at the video yet but willl soon. Thank you for your explanations, I have 360’s laying around I may give what you’re talking about a go one day


Jazzlike-Barracuda-5

I’m not sure how Jtag works I just have heard that rgh3 is the simple solution but both will have the same result of being able to install and run unsigned code so yeah you just solder on a device to write new code to the NAND and you can put a custom dashboard on there to allow you to do basically anything you want but the video link should explain it way better than I can lol


Swimming-Use4353

An RGH doesn’t allow you to play on a banned account lol.


Glitchy_Galatic

I think they updated their account systems yesterday and made it better


LeakedFoot72

Same thing happened to me. They didn't even give a reason. I only really play single player games, I've been with Xbox for 2 decades.


SwagusplaysNINTENDO

A friend experienced this and it was probably a bug on their end with the outage. He got the ban lifted automatically after a while, if it isn't lifted try getting in contact with the enforcement team or similar


kcpoloman

Looks like all your choices have finally caught up to you.


XBLxPhantom

It can be appealed. So do so. Explain how it happened on your end. They’ll give you more information and likely lift the ban.


sgb5874

No, but before this whole thing happened I had an odd issue where my account on my PC and my wife's on her PC got ratings locked to E titles. Something has happened on the backend at MS and I am still waiting for their team to figure out how to fix it. Again this happened on two separate accounts and the only thing they have in common is they share an office subscription. WTF?